Here at Womble Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Elon car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair Here at Womble Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Elon car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. ...more
Vérifié Client
Vérifié ClientVérifié ClientVérifié Client
I do apologize that your experience was anything less than desirable.
Your daughter came to our facility with a check engine light, which requires diagnostics. You were advised of the codes on your vehicle as well as POTENTIAL causes and symptoms. It was recorded on the repair order that engine noise was heard weeks before bringing it in and an oil change was requested at a different facility. When you were presented with the option of starting with an oil change, you were dismissive saying that "you just had that done a couple weeks prior" in conjunction with "I don't want to spend money on this car. I just need it to last until she finishes school." The text exchange between you and your daughter was never mentioned, only the symptoms presented to us upon arrival (recorded on the order in your daughters own words). You received the diagnostic service that you requested as well as the maintenance service you approved. You then decided to steer the conversation down a path of regression via ad hominems (in a way that is directed against a person rather than the position they are maintaining) delivering slurs and stereotypes that you seem to not find offensive but a mere mention of slavery in the form of an entitlement to one's labor seems to find your intuition. The fact is that you feel as if you are owed a refund for work that was performed and documented based on the outcome of the repair, establishing the inference that you are somehow entitled to our time and labor, which you are not (thus the reference to slavery). Perhaps your personal mechanic is interested in investing his time for free in exchange for a less than friendly attitude about their professional opinions in relation to your vehicle repair needs, but we are not. Best wishes for your future endeavors in the automotive repair industry
Vérifié ClientWe're glad to hear that you had a smooth experience with us! Answering questions is one of our favorite things to do—right up there with finding the perfect car for our customers. We appreciate you recommending Womble Automotive, and we're here whenever you need. Drive safely!
Vérifié ClientWe’re delighted to hear that you had such a positive experience with us! It’s always a relief to find a mechanic who not only fixes the problem but also treats you like a valued customer. Our team takes pride in being both personable and dedicated to getting the job done right—so we're glad that came through in your visit. If your vehicle has any more tricks up its sleeve, you know where to find us!
Vérifié ClientWe're over the moon to hear that Jeff and Lucas hit the honesty jackpot for you! It sounds like your family has found the perfect pit crew for all your vehicle needs. We appreciate your trust in us, and rest assured, we’ll keep working hard to deserve that loyalty. Here’s to smooth rides and less time in the repair shop!
Vérifié ClientWe appreciate your feedback! It's always great to hear that our team is making a positive impression. We believe in fair prices and friendly service, and it's wonderful to know that you felt that way. If you need any more assistance, we're just a call away, ready to tackle any automotive adventures you have in mind.
We appreciate your kind words! It's great to know that you feel comfortable bringing your vehicles to us. Honesty and trust are what we strive for, and we're glad to hear that our straightforward approach hits the mark. Here's to many smooth rides ahead!
Vérifié ClientVérifié ClientWe appreciate your feedback and are delighted to hear you had a phenomenal experience with us! Timeliness and clear communication are our versions of a superhero cape, and we're thrilled to know you felt the effects of our effectiveness. If you ever need anything else, you know where to find us!
Vérifié ClientWe appreciate you taking the time to share your experience. It sounds like we got you back on the road faster than a race car at the starting line. Our team always aims for clear communication and quick service, and it's great to know we hit the mark. If you need anything else, just give us a shout!
