We are a family owned and operated shop. We care about the safety of our customers and their vehicles. We have many years of experience with many different types of vehicles. We are dealership quality at a more convenient cost! We are a family owned and operated shop. We care about the safety of our customers and their vehicles. We have many years of experience with many different types of vehicles. We are dealership quality at a more convenient cost!
Vérifié ClientThank you very much for leaving this review! This unfortunate circumstance was brought to our attention because of this review!
We hold ourselves to the highest standards and we certainly made a major mistake here! We value our principles and accountability is very important to us! We are nothing if we do not recognize our mistakes and choose to learn and grow from them! This gave us the opportunity to "right a wrong" in this situation.
I deeply apologize for the miscommunication we experienced on Friday 7/10/26 regarding your vehicle. If I had known that you declined the brake-covers installation, I would absolutely not have charged you.
I really appreciate you being so nice and understanding about it when we spoke on the phone!
We processed a full-refund on 7/10/26.
Again, I'd like to extend our most sincere apologies and we certainly hope that you will still consider us for future auto repairs!
Thank you very much for leaving this review! This unfortunate circumstance was brought to our attention because of this review!
We hold ourselves to the highest standards and we certainly made a major mistake here! We value our principles and accountability is very important to us! We are nothing if we do not recognize our mistakes and choose to learn and grow from them! This gave us the opportunity to "right a wrong" in this situation.
I deeply apologize for the miscommunication we experienced on Friday 7/10/26 regarding your vehicle. If I had known that you declined the brake-covers installation, I would absolutely not have charged you.
I really appreciate you being so nice and understanding about it when we spoke on the phone!
We processed a full-refund on 7/10/26.
Again, I'd like to extend our most sincere apologies and we certainly hope that you will still consider us for future auto repairs!
Best Regards,
Krista. Office Manager