business image

WDR Auto Services

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(19 Avis)
72

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
3,0
Moyenne de ReScore
72
Score NPS ®

Détails de l'entreprise

À propos

Family owned full service Truck and Car center. Our number one goal is to show that we do care about our customers and consider them to be a part of our families. We will always stand behind our work and take responsibility. We provide all diagnostics, emissions repair, engine repairs, steering, diesel, gas, suspension, electrical and AC. Family owned full service Truck and Car center. Our number one goal is to show that we do care about our customers and consider them to be a part of our families. We will always stand behind our work and take responsibility. We provide all diagnostics, emissions repair, engine repairs, steering, diesel, gas, suspension, electrical and AC.

Catégories
Services Diesel, Réparation automobile, Atelier de réparation
Contact
(281) 324-1843

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
5750 N Main St Baytown, TX 77521
WDR Auto Services' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(19 Avis)

ED
gravatar
Elizabeth D.
Baytown, TX
ReScore Avis™
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/13/2024
0
My issue was resolved
This issue was resolved appropriately

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/13/2024
0
Fair warning
DO NOT DO BUSINESS WITH THIS COMPANY. Before the owner gets on to dispute this review as fraud, like so many other negative reviews, I will set a disclaimer. This is not fraud and I will be posting as more than one review because people should know and they deserve to have negative stars on google. First and foremost, they clearly pride themselves on being the most expensive company around, you do you if you want to pay $11,000 (literally what we were initially quoted, after we received the diagnostics we got a second opinion for $3,000…). But here’s the real kicker. They literally will not give us our vehicle back unless we pay them… or get a tow truck. We have declined the services because… obviously, why would we pay that much when we could take it elsewhere? Here’s the deal. General manager says “it’s a liability on him to release the truck in said condition” …how? We have acknowledged and paid you for diagnostic, which means we are accepting truck as is, which means liability transfers to us upon receipt of payment. Still won’t give us our property. Ok we ask if we can sign a waiver? Nope. We ask please cite the law that says where he can lawfully keep our vehicle from us, he says there is no law he just won’t release it to us because it’s a liability on him… it’s not. We said verbatim “you’re going to unlawfully keep my property” he said “I guess so.” So now our choice, after talking to the police and an attorney, our only choice is to take him to civil court, which isn’t worth it. I’m not so dense that I will cut off my nose just to spite my face. So our hands are literally tied and we have to pay to obtain our property back from this place. Their Facebook states they’re a business run on honestly, integrity, and loyalty… this doesn’t seem to be the case. I’m telling you, don’t do it. Take it elsewhere even if just for the price alone. They’re robbing their community and are proud of it. Shameful.
The Team A. de WDR Auto Services a répondu le 02/13/2024 01:45 PM

Dear Elizabeth,We are sorry to hear about your dissatisfaction with our services. We strive to provide fair and competitive pricing to all our customers, and we apologize if you felt that our initial quote was high. We understand that you opted for a second opinion and found a more affordable option.Regarding the return of your vehicle, we apologize for any miscommunication or inconvenience caused. Our priority is to ensure the safety and proper functioning of vehicles before they are released. We would be happy to discuss any concerns you have and work towards a resolution.Please reach out to us directly with your contact information so that we can address this situation promptly. We value your feedback and appreciate the opportunity to improve our services.Best regards,WDR Auto Services Team

Bons de services et publications


? Thank you for the awesome review! We're thrilled to hear that Sherman provided bomb service and went above and beyond. ?? We appreciate your support! #CustomerSatisfaction #ExceptionalService #WilsonDieselRepair #Baytown
Apprendre encore plus

Thanks for the kind words, Michael! ? We're proud to be honest mechanics that know our work. #Baytown #HonestMechanics #WilsonDieselRepair
Apprendre encore plus

Thanks for the kind words, Donnie! ? We're glad we could help you out with your brakes. Honesty and great service are our top priorities! #WilsonDieselRepair #Baytown #HonestService #HappyCustomer
Apprendre encore plus

Thanks for the great review, Shawn! ? We're glad you're back on the road! #WilsonDiesel #Baytown #AutoRepair #HappyCustomer ?
Apprendre encore plus

Thanks for the great review, Woody! We're glad you had a great experience with us. ? #DieselRepair #Baytown #WilsonDieselRepair
Apprendre encore plus

Thank you, Vidal, for the great review! We're so glad you had a great experience with us. ? #HappyCustomer #Baytown #WilsonDieselRepair
Apprendre encore plus

We are so glad to hear that Justin had such a great experience with us! We strive to provide the best service and quality work to our customers. #GodFirst #WilsonDieselRepair #Baytown #HappyCustomer ???
Apprendre encore plus

Thanks for your kind words, Donnie! ? We're so glad you had a great experience with us. #Baytown #WilsonDieselRepair #HappyCustomer ?
Apprendre encore plus

Thanks for the great review, Tony! ? We're glad you had a great experience with us at Wilson Diesel Repair and Automotive Services. #Baytown #HappyCustomer #WilsonDieselRepair
Apprendre encore plus

Thanks for the 5-star review, Richy! We're proud to serve Huffman Fire Department and the Baytown community. #WilsonDieselRepair #Baytown #ProudToServe ?⭐️
Apprendre encore plus

Thanks for the amazing review, Michael! ? We're so glad we could help get you back on the road. Our team loves what they do and it shows! ? #WilsonDieselRepair #Baytown #AutomotiveServices #HappyCustomer
Apprendre encore plus

????#Baytown Truck fixed fast! Knowledgeable mechanics. ??#Baytown
Apprendre encore plus
Entreprises près de chez vous
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(258 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(156 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(35 Avis)
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(433 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(5 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.