The first time we visited your company for a tire we were extremely satisfied with your customer service and deal you gave us. We returned to purchase 3 tires, but when we came to get another service I feel we were ripped off. When we picked up the car it was doing the same thing we brought it in for. You were very apologetic, but did not offer a discount to correct the problem. So I feel we paid you $350 for absolutly nothing.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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