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Whitney Auto Service

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(932 Avis)
96
Écrire un avis
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Détails du score

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
96
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for auto repair in Van Nuys, CA, you’ve found us. Here at Whitney Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Van Nuys car service you can rely on, so your satisfaction is our top priority each and every day.

Since 1950, Whitney Auto Service is a 4th generation If you’re looking for auto repair in Van Nuys, CA, you’ve found us. Here at Whitney Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Van Nuys car service you can rely on, so your satisfaction is our top priority each and every day.

Since 1950, Whitney Auto Service is a 4th generation family owned and operated automotive service and repair shop. We hold old fashion values while providing high-tech service. We value honesty and trust. ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(818) 785-8678
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
14550 Delano St Van Nuys, CA 91411-2819
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Whitney Auto Service's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(932 Avis)
Écrire un avis
Avis récents
MA
gravatar
Mike A.
Camarillo, CA
Chevrolet Camaro
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Best quality workmanship
the tec's are the best in the business. they fix it right the first time.
none better in California.
The Team at W. de Whitney Auto Service a répondu le 06/02/2025 07:58 AM

Thanks Mike - Means a lot, ESPECIALLY from you being in the industry.  
Allways good catching up.  

Client vérifié
Sherman Oaks, CA
Jeep Grand Cherokee
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/30/2025
client vérifiéVérifié Client
4
Charging for Diagnosis
Came in for what I thought was brake issue, they put my car in the air and said it was drivetrain related. I appreciated the feedback but had I known I was going to get charged for a diagnosis that didnt seem very difficult I would’ve taken my car elsewhere.
The Team at W. de Whitney Auto Service a répondu le 06/02/2025 08:00 AM

We spent time driving and diagnosing your vehicle.  Yes we have to charge for our time.  I appologies for the missunderstanding.  

MP
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Monica P.
Los Angeles, CA
Honda Clarity Electric
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Alll is well.
It's easy to get in and get out. I don't have to waitt for a primadon disor in case weather chenges. to get a service advisro.
The Team at W. de Whitney Auto Service a répondu le 06/02/2025 09:08 AM

Thanks

HT
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Helene T.
Encino, CA
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
Whitney is the best place to service my car. They are extremely competent
They are very capable, honest, friendly, and I would never go anywhere else
The Team at W. de Whitney Auto Service a répondu le 06/02/2025 09:07 AM

Thank you

DS
Doug S.
Ford Escape
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/21/2025
client vérifiéVérifié Client
0
Missed Diagnosis of Problem
We had our vehicle towed to this garage after experiencing engine problems. They were very helpful and friendly and said the issue was a faulty pump for the cooling system. After keeping the vehicle overnight for repairs we left after paying about $800 for the repair. After picking up the vehicle and continuing our journey home, the problem returned. After visiting another repair facility, we learned the we had a blown head gasket. We can’t recommend this shop.
The Team at W. de Whitney Auto Service a répondu le 06/02/2025 09:02 AM

Hey Doug - this is a hard one - You came in on a road trip and we honestly were doing our best to get you on the road amid the circumstances - When the vehicle got to our shop it had a code for the electric water pump.  When activating the pump with scanner it would not operate and then the tech hit it and it started pumping - The wrong pump then arrived from the dealer after giving them the Vin.  After the repair we ran it for as long as we could and we wanted to get you on the road.  The fans and coolant system appeared OK.  It is sometimes hard to spot Head gasket issues and the damaged must have been done.  I really feel for you.  I will remember this one.  Take care Doug.  

GB
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Gil B.
Los Angeles, CA
Ford E450 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
9
Service
Outstanding as usual. Drive up, they do service and pickup when promised. Well done guys !!
MO
Maria O.
Panorama City, CA
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
9
Broke down vehicle....this company gave me immediate attention and provide me with excellent repair.
Excellent customer service!
TS
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Tim S.
Sherman Oaks, CA
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Excellence over years
My experience with Whitney Auto has been excellent from the first service. They give accurate, reliable information and the service always reflects that. No surprises, reasonable costs and realistic timing for any repairs are the reasons I’ve gone to them for years.
DG
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Debbie G.
Valley Village, CA
Chrysler Pacifica
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Excellent service
Darrin and his team are so professional, honest and very fair with their pricing! Always a good experience when I take my car into their shop!
EE
Ed E.
Van Nuys, CA
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
Catégorie : Service
Ed said it seems that they got the job done that needed to be done. Darren is always very friendly and always seems to be on top of things, he really trusts the mechanics there.
Recommandé
AP
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Anthony P.
Los Angeles, CA
Chevrolet Chevy Express
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Good service would recommend to others
Good service Nice and polite staff they listen to your problem and give answers
JE
Jane E.
Burbank, CA
Honda Civic Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2025
client vérifiéVérifié Client
10
Air conditioning
I had to purchase a new air compressor for my Honda, and luckily Kenny was able to install it, and now it is working beautifully. I will continue to return to Whitney Automotive because I believe they are skilled and HONEST !!
MO
Mary Jane O.
Chula Vista, CA
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Excellent Service . Thanks very much Darren.
If you want a good Service for your car this is the Best place. Well experience worker very polite, honest, kind Excellent service...Thank you Darren and to the workers. Godbless
AT
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Armando T.
Van Nuys, CA
Jeep Compass
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Great service always
Darren is awesome, friendly, and very knowledgeable. The mechanics always do a wonderful job. Prices are fair and knowing they do excellent work, it’s well worth it.
KD
Kim D.
Los Angeles, CA
Audi Q3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Exceptional Service You Can Trust
New to LA and was referred by a friend who has been coming here for years.

From start to finish, the team was professional, friendly, and incredibly thorough. They took the time to explain what needed to be done, offered a fair and transparent quote, and completed the work quickly without cutting any corners.

My brakes feel better than ever, and I left feeling totally confident in the quality of their work. It’s clear they genuinely care about their customers and take pride in what they do. I wouldn’t hesitate to come back for future service and highly recommend them to anyone looking for a trustworthy mechanic!
1-15 sur 932 résultats
Bons de services et publications
Thank you for your loyalty and trust! We appreciate your kind words and promise to keep delivering fair prices and exceptional service—one tire rotation at a time.
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Thank you for your kind words! At Whitney Auto Service, we aim to keep things honest—just like your car should be running!
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Thanks for the fantastic review! We pride ourselves on quick, cost-efficient service—after all, your time and wallet deserve it.
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Thank you for the praise! Honesty and fair pricing are our fuel—it keeps our engines running smoothly around here!
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Thank you for the kind words! At Whitney Auto Service, we believe in honesty and transparency—no surprises, just great service!
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Thank you for your kind words! We're thrilled to be your trusted auto repair shop. Honesty and respect are our fuel for success!
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Thank you for the high praise! We promise to keep the excellent work rolling—like your car after a fresh tune-up!
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Thank you for the kind words! We're revved up to keep providing excellent service and keeping your ride in top shape.
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Thank you for the kind words! We're thrilled you enjoyed our service. ?? Great work and reasonable prices? Just call us the auto repair superheroes! ?‍♂️✨ #WhitneyAutoService #AutoHeroes
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Thanks for the awesome review! We're thrilled our family-run shop could rev up your day! ?? You can always count on us to keep things honest, knowledgeable, and efficient—just like a well-oiled machine! ? #WhitneyAutoService #CustomerCare
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? We're thrilled to hear you had a great experience at Whitney Auto! ? Thanks for trusting us with your vehicles and for the 5-star review. We appreciate your support! #BestAutoService #HappyCustomers
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? Thanks for the awesome feedback, Allan! We're thrilled to hear that you found our service honest, reliable, and friendly. Your support means the world to us! ?? #CustomerAppreciation #FiveStars
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Woo-hoo! Thanks for the love, Hulma! We're thrilled to hear that you've been a part of the Whitney Auto Service family for years. We'll keep delivering top-notch service ?? #CustomerAppreciation #TrustworthyService
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Thanks for the 5-star review, Debra! We're thrilled to hear that you found our team knowledgeable, honest, and professional. ? We appreciate your support! #CustomerAppreciation #AutoService
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Thanks for the 5-star review! ? We're glad we could fix those brakes and get you back on the road quickly! We appreciate your support! #HappyCustomer #AutoRepair
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Thanks for the ⭐⭐⭐⭐⭐! We take pride in our professionalism and expertise. We're happy to hear you had a great experience with us. #CustomerSatisfaction #ProfessionalService ?
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Thanks for your loyalty, David! We're so glad you and your wife have been happy with our service for 25 years. ? #WhitneyAutoService #VanNuys #LoyalCustomer ???
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Thanks for the kind words! ? We're proud to provide reliable & efficient service in Van Nuys. Our team is dedicated to analyzing any problems & doing great work at fair prices. #WhitneyAutoService #VanNuys ??
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Thanks for the great review, Jill! ? We're so glad you had a great experience with us at Whitney Auto Service. #VanNuys #AutoService #HappyCustomer ?
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Thanks for the great review, Mark! ? We're so glad we could help you save on the repair of your Toyota Prius Prime. ? Darren is the best! #WhitneyAutoService #VanNuys
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Thanks for the great review, Jeff! We're so glad that Ken was able to get the bolt out and install the part for you. We appreciate your trust in us and we're glad to have been able to help. ? ? #WhitneyAutoService #VanNuys
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#VanNuys ??? #FamilyBusiness #Trustworthy #CarRepair
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?? Fast & friendly service! ? #VanNuys #BestInTheValley ???
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Thanks for the great review, Norma! ? We're so glad you trust us with your car. Our team in Van Nuys works hard to make sure you're taken care of. #WhitneyAutoService #VanNuys
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We're so glad to hear that Allen trusts us with his car! ? We strive to provide quick, efficient, and trustworthy service to all our customers. #WhitneyAutoService #VanNuys ??
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Thanks for the great review, Jamie! ? We're glad we could help you and your pup out. #WhitneyAutoService #VanNuys ???
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Thanks Paul! We're so glad you've been trusting us with your vehicles for 20 years. We look forward to servicing your fleet of trucks soon! #WhitneyAutoService #VanNuys ??⭐⭐⭐⭐⭐
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Whitney's: Quality auto repair since '87! ?? #VanNuys #AutoRepair #Whitneys
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Thanks for the kind words, Rhett! We're so glad you're a customer for life ? #VanNuys #WhitneyAutoService ???
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#Lexus #VanNuys: ? with Lexus, ? with Whitney! They answer q's, go the extra mile & charge way less. #LoveThem ?
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Thank you for your kind words, Elias! ? We're thrilled you had a great experience with us. #WhitneyAutoService is here to provide honest and quality work. ?️ #VanNuys
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