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Westlake Hyundai

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(1 784 Avis)
59

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
74
Total des ReScores
4,4
Moyenne de ReScore
59
Score NPS ®

Détails de l'entreprise

À propos

Westlake Hyundai is conveniently located in Thousand Oaks Ca. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Westlake Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Westlake Hyundai is conveniently located in Thousand Oaks Ca. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Westlake Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(877) 794-5473

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
3610 E. Thousand Oaks Boulevard Thousand Oaks, CA 91362
Service après-vente's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(1 784 Avis)

ZW
gravatar
Zach W.
Thousand Oaks, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/12/2022
0
Catégorie : Service
Maintenance was prolonged with no communication
I recently bought my third Hyundai Santa Fe and that experience was fantastic. This review is only about the service dept. Brought my car in on a monday and was told it would take 3,4 days at most. On Friday after leaving multiple messages all week long that were not retuned I was told it would be ready Monday. Heard nothing Monday. On Tuesday I reached out and was told it would be done Wednesday. Wednesday I reach out and am told it will be done by end of day and somebody will get back to me by end of day. I call again at 5:15 and they’re closed for the day. Thursday morning I get a call that the car is ready. To make things worse the rep didn’t know who I was every time I talked to him. Awful experience.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.