business image

Western Tire & Auto

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(149 Avis)
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
1,0
Moyenne de ReScore

Détails de l'entreprise

À propos

All of our mechanics at Western Tire & Auto are highly trained ASE technicians and utilize state of the art technology to provide auto repair and maintenance services on all makes and models. From oil changes to engine & transmission repairs - we do it all! All of our mechanics at Western Tire & Auto are highly trained ASE technicians and utilize state of the art technology to provide auto repair and maintenance services on all makes and models. From oil changes to engine & transmission repairs - we do it all!

Catégories
Réparation automobile, Entretien de la voiture, Réparation de pneus
Contact
(314) 837-6477

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
8123 N Lindbergh Blvd Florissant, MO 63031-7104
Western Tire & Auto's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(149 Avis)

Avis qui incluent


TW
gravatar
THERESA W.
Florissant, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2020
Great customer service!
Really professional group of men, who all seem to be very knowledgeable. I really trust them with my 89 Celica! Really appreciate the way they way they check into things..very thorough!
Recommandé

RR
gravatar
Ron R.
Florissant, MO
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/02/2017
Can't change oil?
Went there for an oil change which included changing the filter. When they were through the crank case was a half quart over full and the oil filter was unchanged.
Non recommandé

BS
gravatar
BRAD S.
Florissant, MO
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/20/2016
client vérifiéVérifié Client
paid $688 for brakes a week ago
Last week I paid $688 for brakes and the car is not driveable. Had it back twice and they tell me they drive it and notice nothing. If it is not fixed tomorrow I am going to pick the car up, take it to another shop, and pay for a new brake job since my car is not driveable. I believe the message I am getting by them telling me there is nothing wrong with the car is really " we are not going to do anything about it" which leaves me with no choice but to go get the brakes fixed somewhere and pay for it all over again since I need the car really bad. The brake pedal is sponging and makes a hissing noise sometimes. There is extreme drag on the brakes that is so bad the car will not roll down my driveway in neutral, it decelerates very rapidly and will not cruise at all. Two or 3 times in the few days I have had the car available to drive this week, the front end was shaking so bad that I was afraid to drive it. Last night the car drove fine and this morning it was locked up again so I took it back. They drove it again and said nothing is wrong with it. What are my options? 1. I can continue to take it back to your shop daily for the next few weeks until they experience the same driving conditions I am experiencing. 2. I can ride with them while they drive it to see if it does it for them. 3. I can continue to discuss the situation with them. Or 4. I can get on with my life, quit wasting my time and pick the car up tomorrow and take it to another shop and pay for another brake job and alignment and get this ordeal over with. Of course there are other options but those are the main ones. As you can tell by now I am very frustrated and do not feel good about my experince over the last week. Do you have any other suggestions on how to get my car driveable again. I am desperately looking for answers and suggestions before I give in and go have the brakes redone by someone else. Thanks for any suggestions you have.
Non recommandé

DK
gravatar
DEAN K.
Washington, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2016
client vérifiéVérifié Client
Clean lounge and free Wi-Fi
Clean lounge and free Wi-Fiand fast and friendly service
Recommandé
Dean K. de Western Tire & Auto a répondu le 04/27/2016 09:04 AM

THANKS DEAN


DB
Darius B.
Florissant, MO
Mazda 6
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/23/2016
client vérifiéVérifié Client
Catégorie : Service
Darius said the customer service was good at first. They couldn't help him out because the quoted price was high. He took his vehicle elsewhere and they fixed it for way cheaper. His vehicle was done at the other business within an hour.
Non recommandé

LJ
Leroy J.
Florissant, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2016
client vérifiéVérifié Client
Catégorie : Service
Leroy said he is satisfied with the service provided by this business.
Recommandé

SV
Simon V.
Hazelwood, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2016
client vérifiéVérifié Client
Catégorie : Service
Simon said he would recommend this business to his friends if they were in need.
Recommandé

JL
John L.
Country Club Hills, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2016
client vérifiéVérifié Client
Catégorie : Service
John said they are great people and they are really fast.
Recommandé

DS
Douglas S.
Missouri
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/23/2016
client vérifiéVérifié Client
Catégorie : Service
Douglas said this business did not do anything to help him. They looked over his vehicle again and told him everything was fixed and when he pulled out of the parking lot, it was hard for him to turn. He told them about it and they told him once the air goes out, everything will be fine. When he got on the freeway, his vehicle started to make a funny noise. When he took his vehicle back, they told him that their mechanic mentioned his power steering might be going out. They did not do anything to help fix or resolve the problem. He will not recommend this business for reasons already stated.
Non recommandé

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/16/2016
Catégorie : Service
Douglas said the parts guy he talked to was really nice and he took care of everything. Another gentlemen said, all of sudden that his wheel cylinder was bad. His vehicle went from the parking lot to the lift. He was giving him a hard time and he was unprofessional. He stated he did not like him. He had to take his vehicle back because his power steering was not working. He was told the power steering pump was bad. He had to go back after spending $800.00 for the rack and pinion. When he was there before, they did not say anything about the power steering. He spent almost $2,000 in a week at this business.
Non recommandé
Dean K. de Western Tire & Auto a répondu le 04/19/2016 09:37 AM

Mr. Seifert is a great guy! The car at 151,000 miles just had alot of things to deal with. His sway bar was broken, he needed a muffler, his front bearing were making noise. He also stated that his power steering at times didn't work. We found his rack & pinion was leaking power steering fliud, Needed to start there first, if the pump was ran low over time this would take its toll on the pump. All the work we have done is good he just needs a new pump as well!


TH
Teresa H.
Florissant, MO
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/16/2016
client vérifiéVérifié Client
Catégorie : Service
Teresa said they had some issues. He stated they thought the tire was ordered when it wasn't. This happened 2 times.
Recommandé

DB
Denise B.
Hazelwood, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2016
client vérifiéVérifié Client
Catégorie : Service
Denise said the business has always been good to her and she would recommend them for service.
Recommandé
Dean K. de Western Tire & Auto a répondu le 04/19/2016 09:22 AM

Thanks Denise we appreciate your business


TK
Tom K.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2016
client vérifiéVérifié Client
Catégorie : Service
Tom said he has been going to the business for 5 years and they have been good to him.
Recommandé
Dean K. de Western Tire & Auto a répondu le 04/19/2016 09:18 AM

Thank You Tom


BL
Bill L.
Hazelwood, MO
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/15/2016
client vérifiéVérifié Client
Catégorie : Service
Bill said the business provided pretty good service.
Recommandé
Dean K. de Western Tire & Auto a répondu le 04/19/2016 09:38 AM

Thanks Bill we apreciate you


MP
Matt P.
Florissant, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2016
client vérifiéVérifié Client
Catégorie : Service
Matt said the business was very friendly and they got him in and out for service.
Recommandé
Dean K. de Western Tire & Auto a répondu le 04/19/2016 09:39 AM

Thanks Matt and thanks for your business


PS
gravatar
PIRSCILLA S.
Florissant, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2016
client vérifiéVérifié Client
prices, courtesy, time
I love this place and have recommend and always returning
Recommandé
Dean K. de Western Tire & Auto a répondu le 04/19/2016 09:46 AM

Thank you for your business


1-15 sur 149 résultats
Entreprises près de chez vous
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 645 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(98 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(539 Avis)
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(174 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(3 511 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.