business image

Western Auto

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(975 Avis)
90
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

Auto repair shop in Grafton, Virginia Auto repair shop in Grafton, Virginia

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(757) 898-5047

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
5813 George Washington Memorial Hwy Yorktown, VA 23692
Western Auto's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(975 Avis)

JS
Jacqueline S.
Hampton, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
State inspection & Oil Change
Outstanding service! Job was completed on time and Tom was a pleasure to deal with. Can always count on a job well done. Keep up the good work!

TM
TIMOTHY M.
Newport News, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Highly recommend
Quick turn around, prices fair, and great work

DW
Dennis W.
Newport News, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Excellent customer service and price
Needed to get new brakes and rotors on my 2019 Nissan Rogue Sport. I got 4 quotes. Western Auto had the best pricing. I also had them do oil change & tire rotation. Since they had to take my tires off for the brake job, there was no cost for the rotation. Amy was very friendly and very helpful. She called to let me know the mechanic was recommending an air filter and asked, that since my state inspection was due next month, did I want them to go ahead and inspect my SUV while they had it in the shop, saving me a trip back next month. I said sure. Western Auto does excellence work, has very good prices, and is a family owned and operated business. I’ve had my vehicles worked on there for over 30 years. Very satisfied. Highly recommend.

Client vérifié
Williamsburg, VA
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Great customer service
The service was awesome the employees were great I had a great experience definitely look forward to doing business with them again can't say enough about how great this company is

SG
SCOTT G.
Hampton, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Excellent.
Great service and great people.

EE
Elizabeth E.
Poquoson, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Love Western Auto
I have been using Western Auto for over 20 years and my experience is always wonderful! The team is friendly and my vehicles are well taken care of.

AJ
gravatar
ALAN J.
Newport News, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
State inspection/oil change
In 3 words "I TRUST THEM ". I own several different vehicles that Western Auto has worked on for me, from new tires, oil changes, replacing wheel bearings, brakes and a/c . Prices are always reasonable. The people that work here are very helpful and courteous.

AD
gravatar
Arnold D.
Yorktown, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
10
Dwight D.
Very pleased with the work done on my GMC , Inspection and oil change , always reliable work and fast turn around time , trustworthy service , thanks

JK
Joanne K.
Yorktown, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Always great and courteous service. Highly recommend Western Auto Grafton, VA.
Great

FF
Frank F.
Yorktown, VA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/08/2025
client vérifiéVérifié Client
8
Great service from Western Auto
I have had break problems for over 2 years. They squeaked very loudly. My breaks were new so that wasn’t the problem. This was the 3rd time I had my breaks looked at and there was nothing found. Today Western Auto took the time to find the problem and fixed it. Thank you so much. Also the young girl that works at the counter deserves a shoot out for her wonderful customer service. The only problem is they are so busy make sure you give them a day to do something as simple as an oil change.

LO
LINDA O.
Yorktown, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Fast friendly service
Always very helpful and Western Auto is our go to place for most anything car related.

Client vérifié
Yorktown, VA
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Always anazing
A great place to take vehicles.

JF
gravatar
Jerry F.
Williamsburg, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Best Around
The only place I take my vehicles for inspections and service.

HL
Hank L.
Chesapeake, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Awesome job, as usual
I drive to Yorktown from Alexandria because I have friends who live in Yorktown. But I time my trips so that I can get service done by Western Auto on my Toyota, which has 230,000 miles. I have never found a repair shop I like better. Just this last visit, I told them the suspension seemed rough and maybe it needs some new struts after 230,000 miles. The mechanic inspected the car, and said the front ones were leaking. I said should I replace the rear ones as well? He says he didn't see a problem with them. They had the chance to get more money out of me but they chose to be straight instead. I told him to go ahead and replace the rear ones as well. I hope they stay around a long time!

PD
gravatar
Peter D.
Yorktown, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Awesome
The terrific threesome team of Amy, Brandon & Marty continue the bring the best service for your vehicles.
I was again saved a bunch of money in parts for my Jeep Wrangler by their research in purchasing quantity parts for less!
And ALL the mechanics in their shop are top notch!!

1-15 sur 975 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.