‼️‼️PLEASE BEWARE READ THIS VERY IMPORTANT. 2023 GV80
•INVOICE FRAUD on all your repairs. (Look at your work order, they are charging Genesis corporate work that you never requested and saying you asked them to do it). Also work was never even performed… very sad.
• PLEASE MARK YOUR TIRES THEY ACTUALLY DONT ROTATE THEM AND SAY THEY DO.
•HAD MY CAR OVER A MONTH SPAN AND NEVER FIXED ISSUES CUSTOMER SERVICE WILL JUST LAUGH AT YOU AND PLAY JOKES ON PHONE.
•EVERYONE HERE IS COMPLETELY CLUES-LESS TOOSAY THE BEST YOULL SEE “TRUST ME” mark these words
•MARCUS (SERVICE MANGER/LIAR) PROMISED CAR RENTAL EVERY DAY what a joke him in his gang is.
MY CAR WILL BE MARKEDAS A LEMON TODAY AS OF 12/06/2023
TO SAY THE LEAST I HAVE NEVER IN MY LIFE EVER DELT WITH SO MANY CLOWNS UNDER ONE ROOF THEN WARNER HYUNDAI. Don’t waste your money to the next years circus when you can just come here instead. I hate leaving bad reviews but I have given them so many chances for nothing but countless disappointments. I could go on and on please trust me. Don’t buy a GENESIS. Once this car is bought back I will never be a returning aggravation for this group of clowns ever again.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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•INVOICE FRAUD on all your repairs. (Look at your work order, they are charging Genesis corporate work that you never requested and saying you asked them to do it). Also work was never even performed… very sad.
• PLEASE MARK YOUR TIRES THEY ACTUALLY DONT ROTATE THEM AND SAY THEY DO.
•HAD MY CAR OVER A MONTH SPAN AND NEVER FIXED ISSUES CUSTOMER SERVICE WILL JUST LAUGH AT YOU AND PLAY JOKES ON PHONE.
•EVERYONE HERE IS COMPLETELY CLUES-LESS TOOSAY THE BEST YOULL SEE “TRUST ME” mark these words
•MARCUS (SERVICE MANGER/LIAR) PROMISED CAR RENTAL EVERY DAY what a joke him in his gang is.
MY CAR WILL BE MARKEDAS A LEMON TODAY AS OF 12/06/2023
TO SAY THE LEAST I HAVE NEVER IN MY LIFE EVER DELT WITH SO MANY CLOWNS UNDER ONE ROOF THEN WARNER HYUNDAI. Don’t waste your money to the next years circus when you can just come here instead. I hate leaving bad reviews but I have given them so many chances for nothing but countless disappointments. I could go on and on please trust me. Don’t buy a GENESIS. Once this car is bought back I will never be a returning aggravation for this group of clowns ever again.
Not sincerely
A never returning customer.