Sue said the business this time around was a bit sticky, the business had her vehicle and when she got it back she had to return the vehicle. The facility never called her back to inform her on what was the problem with the vehicle, she called and an employee said they will tell the mechanic but she never got a call. The work was good and she had no problems after that.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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