business image

Walter C Cranston & Son

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(216 Avis)
90
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

Walter C. Cranston and Son, Inc. has been repairing vehicles for over 70 years! 4 generations strong, with a lot of know how. We have 10 service bays offering everything from oil changes to complete engine swaps. We are your complete automotive repair facility. In addition to repairs, we also offer AAA roadside assistance, including 24 Walter C. Cranston and Son, Inc. has been repairing vehicles for over 70 years! 4 generations strong, with a lot of know how. We have 10 service bays offering everything from oil changes to complete engine swaps. We are your complete automotive repair facility. In addition to repairs, we also offer AAA roadside assistance, including 24 hour towing.



In 1947, Walter C. Cranston Jr. came back from WWII, and with his dad started Walter C. Cranston and Son, Inc. Located at 321 West Boylston Street, Worcester, MA repairing vehicles for the local community.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(508) 835-3720

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
205 W Boylston St A West Boylston, MA 01583
Walter C Cranston & Son's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(216 Avis)

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Classic truck
Top notch, precise, quality and honest people. Been fixing a classic truck and Steve and company have been amazing to get it squared away.

RV
RICHARD V.
Chevrolet Camaro Z28
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/05/2025
client vérifiéVérifié Client
7
car was towed to this company.
Car was towed there after breaking down.

BJ
gravatar
Black J.
Leominster, MA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/01/2025
0
No stars
I just saw CW Cranston‘s towing a beautiful car and I had to follow that tow truck just to tell that owner of that car that they’re absolutely crazy for letting this company tow their car because I had a black Volkswagen Jetta that was towed and it fell off their tow truck And they simply told me to go F myself they weren’t responsible for it. Unbelievable people don’t ever ever have your car towed by them people ever again.

GC
GERALD C.
Chevrolet Silverado 3500 HD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Tow
Service was timely and very efficient.

JM
jOE M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Service
Personnel were accommodating,, expedient, friendly and professional.

JS
JOESEPH S.
Holden, MA
Jeep Patriot Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Best mechanic shop in Worcester County!
Great service. Professional. Extremely fair. They once repaired our car for $60 after a dealer's service department quoted us $2,500.

DC
DEBBIE C.
West Boylston, MA
Ford Focus SEL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Five stars
Cranstons always friendly, well knowledge able & quick find & to fix the problem

MF
MORGAN F.
Subaru Legacy 2.5i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
7
Great Tow Driver - Great experience
Kindest and most helpful tow technician ensured I got out of my car onto the road and in his vehicle safely - he was very kind and personable. I felt very safe alone as a young woman. The auto repair shop felt just as safe as well. Lots of towns people in and out lots of familiar faces. I felt very safe.

MB
gravatar
Manny B.
Worcester, MA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/05/2025
0
Scammers
They tried to pull the auto parts scam on me.
I told them exactly the issue , knew exactly the part needed , knew the cost of the part and its availability.
They tried charging me for three hours of labor to take apart the steering column.
Here is the thing. They didn't do any of that. I have the pics.
They tried telling me they had to buy a whole column from a junkyard for 600 bucks.
That it would take months to get the part since it was on back order and even still it was expensive.
I can buy the cylinder and two new blades for 150 and have it over nighted for free on Amazon.
So I paid them the 250 to get away from them and get my car out of their hands , called a tow truck , and waited till it was picked up and sent to a place that won't try to scam me.
Debating filing a small claims against them to deter them from trying to do this again.
The way they tried repeatedly to tell me fairy tales was impressive but super easy to see through.
Sure guys. You put the whole thing back together , including the bad cylinder , made the safety screws pristine , and reset the airbag light. Totally believable.

DS
DAVE S.
West Boylston, MA
Toyota Camry LE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2025
client vérifiéVérifié Client
10
Great service and always very timely
Jeff and Steve as well as all of the employees at Cranston’s always do a wonderful job!! I have recommended them to many people!!

JW
JOHN W.
Sterling, MA
Chevrolet Silverado 1500 RST
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Great service and repairs
Have been bringing my vehicles here for several years. Very friendly service people Also the repairs, diagnosis is accurate at a fair price. I know I can trust what they say and do.

IM
IRIS M.
Worcester, MA
Toyota Camry LE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Excellent
Great service

DS
DAVE S.
West Boylston, MA
Toyota Camry LE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Cranston’s service
I have been going to Cranston’s for our car service for 35 years!
Jeff and his team are always very thorough and do a wonderful job!
I trust them completely!!

JS
JERRY S.
Ford Escape Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Fast appointment and resolution!!
A fast professional replacement of a faulty TPMS sensor. I waited and work was completed within an hour.

PM
PAULA M.
Chevrolet Impala LTZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
9
Repairs
Repairs were completed sooner than expected.

1-15 sur 216 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.