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SureCritic / Wallace Collision Center
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Wallace Collision Center

Score moyen
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
4,0
(48 Avis)
20
Écrire un avis

Détails du score

5 stars
53%
4 stars
21%
3 stars
7%
2 stars
2%
1 star
14%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
20
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(931) 636-1820
Visiter le site web
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
1625 Bluff City Hwy Bristol, TN 37620
Obtenir des directions

Affiliations

Wallace Collision Center's Avis
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
4,0
(48 Avis)
Écrire un avis
Avis récents
DH
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Deborah H.
Subaru Outback
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/26/2026
client vérifiéVérifié Client
0
Poor service
They do not communicate on a regular basis basis with their customer. When they go back to the insurance company for additional funds, that is not communicated to the owner. They kept my car for 3 1/2 months. I had to initiate communication most of the time. When you asked to speak to a manager, they do not return calls.
John Russell B. de Wallace Collision Center a répondu le 09/26/2026 12:44 PM

We sincerely regret your experience regarding communication and service duration. Your feedback is vital for addressing these concerns and improving our processes. In regards to your liftgate making a noise, we would like to adddress this concern. We will reach out to you on Monday to see if there is a day/time in the near future for you to stop by and address the issue you are having.

Offres et publications
Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.
Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.
Trust Subaru Certified Collision Centers for expert collision repairs. With skilled technicians and genuine parts, we ensure safety and quality for your Subaru.
Prevent dings and scratches from tainting your road trip memories. Rely on our Subaru Certified Collision Center for assistance. Arrange a complimentary evaluation today and bid farewell to unwelcome souvenirs.
Thank you for your excellent review! We're thrilled to hear that our team provided you with exceptional service throughout the process. We appreciate your support!
Apprendre encore plus
Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.
Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Thanks for the great review, Wallace! We're glad you felt safe and taken care of at Wallace Collision Center!
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Thanks for the great review, Howard! We're glad you're happy with the repair and that we delivered on time.
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Thanks for the great review, Alan! We're glad we could help you with the extra damage and make sure everything was taken care of.
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Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.
Thanks for the great review, J.C.! We're so glad your vehicle looked beautiful when it was returned.
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Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Thanks for the great review, Debbie! We're glad you've been pleased with our work and customer service.
Apprendre encore plus
Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.
Thanks for the great review, Calvin! We're so glad you had a great experience with us. We take pride in providing quality service and genuine Subaru parts.
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Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.
Thanks for the kind words, Shelly! We're so glad you had a great experience with Amber, Braden, and the rest of our staff. We always strive to put our clients first and make sure their vehicles are taken care of.
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Thanks for the great review, Connie! We're so glad to hear that your car was taken care of quickly and that our staff provided excellent communication.
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Thanks for the great review, Debbie! ? We're glad you've been pleased with our work and customer service. #WallaceCollisionCenter #Bristol
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