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Vidlers Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 149 Avis)
96
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
96
Score NPS ®

Détails de l'entreprise

À propos

VIDLERS AUTOMOTIVE HAS BEEN A FAMILY OWNED AND OPERATED AUTO REPAIR SHOP IN THE LAKESIDE AREA OF HENRICO, VA SINCE 1951. VIDLERS AND ITS STAFF HAS ALWAYS TAKEN PRIDE IN THAT WE ARE HONEST AND ALWAYS PUTS THE CUSTOMER NEEDS FIRST BY PROVIDING QUALITY WORK AT A FAIR PRICE. WE GO ABOVE AND BEYOND TO MAKE SURE YOU UNDERSTAND AND ARE VIDLERS AUTOMOTIVE HAS BEEN A FAMILY OWNED AND OPERATED AUTO REPAIR SHOP IN THE LAKESIDE AREA OF HENRICO, VA SINCE 1951. VIDLERS AND ITS STAFF HAS ALWAYS TAKEN PRIDE IN THAT WE ARE HONEST AND ALWAYS PUTS THE CUSTOMER NEEDS FIRST BY PROVIDING QUALITY WORK AT A FAIR PRICE. WE GO ABOVE AND BEYOND TO MAKE SURE YOU UNDERSTAND AND ARE COMFORTABLE WITH THE REPAIR AND ANY MAINTENANCE NEEDED. FROM OUR 12 MONTH/12,000 MILE WARRANTY, TO FREE BEVERAGES AND WIFI IN OUR WAITING AREA, WE ARE ALWAYS HERE TO SERVE OUR CUSTOMERS.

FOR YOUR CONVIENCE, WE DO ACCEPT MOST EXTENEDED WARRANTIES, ASK ONE OF OUR FRIENDLY STAFF MEMBERS FOR MORE DETAILS. WE ARE A FULL SERVICE REPAIR SHOP SERVICING FOREIGN AND DOMESTIC VEHICLES.

WE HAVE THREE FULL SIZE BAYS WITH ELECTRONIC LIFTS, WHICH MEANS WE CAN ACCOMMODATE MOST ANY PASSENGER VEHICLE OR LIGHT DUTY TRUCK. WE CURRENTLY HAVE A ASE CERTIFIED MASTER TECHNICIAN THAT UTILIZES ANY TECHNOLOGY NEEDED ALONG WITH DIAGNOSTIC EQUIPMENT TO PROPERLY DIAGNOSE AND REPAIR YOUR VEHICLE. WE INVITE YOU TO STOP BY OUR SHOP AND LET OUR PROFESSIONAL TEAM AT VIDLERS AUTOMOTIVE PROVIDE YOU WITH FAST AND FRIENDLY AUTO REPAIR SERVICE TO KEEP YOUR CAR RUNNING AT ITS BEST ...more

Catégories
Réparation automobile, Atelier de réparation, Vidange
Contact
(804) 266-9636
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
7109 Brook Rd Richmond, VA 23227-2248
Obtenir des directions
Vidlers Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 149 Avis)
Écrire un avis
Avis récents
CL
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CARLA L.
Ashland, VA
Mazda 3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
AWESOME EXPERIENCE!
My daughters car needed work, Bobby and his crew were very prompt on getting to our car, very efficient, and in and out in a very reasonable amount of time! We will return! I had been a customer of Bo's back in the day when I lived in Henrico. I'm in Ashland now but I will be making that trip!
Bobby de Vidlers Automotive a répondu le 07/25/2025 05:59 AM

Thank you Carla for taking time to leave us this great review we are pleased to hear about your experience with us and we look forward to serving all your future automotive needs. It was a pleasure to meet you and thank you for your business.

JL
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JASON L.
Richmond, VA
GMC Envoy
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
9
Timely Resepctful Quality
I believe I have left a review for my boys at Vidlers before but here is the skinny. I have a friend who swears by these guys. So, I try them out with an oil change. They function in a pre pandemic mindset not we will get to it in two weeks because we are backloaded they just make time. They are quick non tethered to anything but getting their work done for the customer.

Next thing you know I have been a loyal client with these guys for over two years and going strong and they have maintenance done of my vehicles through a lot of turbulent issues … I am obsessed with this vehicle and they have treated this car like theirs. They are reasonable in cost excellent in value and again they treat you right and are trustworthy. Not there to scalp you but actually work with you. Bobby, Justin and the team are phenomenal.
Bobby de Vidlers Automotive a répondu le 07/23/2025 01:05 PM

Thank you Jason for your fantastic review we are excited to hear about your continued satisfaction with our service! It is always a pleasure to serve you and we look forward to our continued relationship. 

TM
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TIFFANY M.
Highland Springs, VA
Kia Sedona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Excellent Service
These folks are amazing! I would not have any other shop work on my vehicle.
Bobby de Vidlers Automotive a répondu le 07/23/2025 08:37 AM

Thank you Tiffany for your review we are happy to hear about your recent service visit with us.

PW
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PEGGY W.
Richmond, VA
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
client vérifiéVérifié Client
10
Owner
They saw my problem and fixed it as best it could be fixed with minimal cost.
Bobby de Vidlers Automotive a répondu le 07/23/2025 08:43 AM

Thank you Peggy for your review we are excited to hear we could get you safely back on the road.

DW
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DAVID W.
Glen Allen, VA
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2025
client vérifiéVérifié Client
10
Replacement of Defective Alternator in my F150
Couldn't be happier with the speed and efficiency Vidler provided when my alternator failed and left me beside the road. They make repairs EASY!!
Bobby de Vidlers Automotive a répondu le 07/23/2025 08:41 AM

Thank you David for your review.

SH
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SUSAN H.
Richmond, VA
BMW 3 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Quick professional friendly excellent
I am so pleased with the service, fairness and friendly service from Vidlers.
Bobby de Vidlers Automotive a répondu le 07/23/2025 08:41 AM

Thank you Susan for taking time from your busy day to leave us this fantastic review. We are pleased to hear about your recent service visit with us. 

DS
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DENNIS S.
Glen Allen, VA
Nissan Xterra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
Inspection
A nice experience as always!
Bobby de Vidlers Automotive a répondu le 07/23/2025 08:39 AM

Thank you Dennis for your review we appreciate your business.

GP
GARY P.
Mechanicsville, VA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
Excellent
As always, prompt good service. Nice place to go as the employees are very pleasant.
Bobby de Vidlers Automotive a répondu le 07/23/2025 08:39 AM

Thank you Gary for your review we are pleased to hear about your experience with us and we look forward to serving all your future automotive needs.

Client vérifié
Richmond, VA
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2025
client vérifiéVérifié Client
10
As always a great place for car repair
Thank you for getting my car back in shape!
Bobby de Vidlers Automotive a répondu le 07/15/2025 10:51 AM

Thank you for your review we are happy to hear about your satisfaction with our service.

RY
RON Y.
Richmond, VA
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Expert repair
Justin at the front desk is extremely knowledgeable. The mechanics do expert work.car is fixed, and clean. Their work makes my wife very happy which makes me happy.
Bobby de Vidlers Automotive a répondu le 07/09/2025 08:43 AM

Thank you Ron for your review we are excited to hear about your service experience with us and we look forward to serving all your future automotive needs.

Client vérifié
Richmond, VA
GMC Sierra 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Service
Excellent as always
Bobby de Vidlers Automotive a répondu le 07/09/2025 08:42 AM

Thank you for your 5 star review we are pleased to hear about your recent service visit with us.

AM
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ARCHIE M.
Richmond, VA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Always great service
Bobby and the crew always take the time to listen to our concerns and provide feedback as to what we can wait on and what needs to be done.
Bobby de Vidlers Automotive a répondu le 07/08/2025 09:11 AM

Thank you Archie for your review we are happy to hear about your recent visit with us and we appreciate your business it is always a pleasure to serve you.

SB
SHAWN B.
Chevrolet Impala
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2025
client vérifiéVérifié Client
8
Quick Diagnostics service and great repair
Jason was great with info, and keeping me up on the process
Bobby de Vidlers Automotive a répondu le 07/07/2025 08:48 AM

Thank you for your review Shawn we are happy to hear about your recent service visit with us and we look forward to serving all your future automotive needs.

RT
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RAY T.
Mechanicsville, VA
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
10
Very good, as always.
The reason we keep coming back to Vidler’s Auto is because they are dependable and honest. Bobby and his crew are knowledgeable and skilled in working on automobiles.
Bobby de Vidlers Automotive a répondu le 07/03/2025 05:57 AM

Thank you Ray for your review we are so excited to hear we have continued to meet your high expectations for so many years it is always a pleasure to serve you.

KW
KEITH W.
Richmond, VA
Ford Expedition
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2025
client vérifiéVérifié Client
10
Keith Wilkerson
One of the best mechanics that I've run across in a while always get the job done at a good price if you value your automobile this is the place for you.
Bobby de Vidlers Automotive a répondu le 07/02/2025 06:36 AM

Thank you Keith for your review we are pleased to hear about your experience with us and we look forward to serving all your future automotive needs.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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