Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Vérifié Client
We are in the 'customer service' business ourselves and know what great customer service looks like. From the moment we walked through the doors to the moment we drove our new Outlander off the lot, Victoria Mitsubishi hit all the markers for stellar service.
Akshay was patient with me, as I waffled on my colour choice and took the time to teach us about all the technology in our new vehicle. Even invited us back for a further 'vehicle tutorial' if we needed it. Daniel, in the finance department was also a pleasure to work with.
A fabulous experience! Would highly recommend this team!
Love our new Outlander!