business image

Vancouver Toyota

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(23 545 Avis)
50

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5
273
Total des ReScores
4,5
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760
Closing in 50 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
6
Total des ReScores
4,8
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760
Closing in 50 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
105
Total des ReScores
4,4
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760
Closing in 50 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662
Tous les départements' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(23 545 Avis)

Client vérifié
Vancouver, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/16/2026
client vérifiéVérifié Client
8
Extremely difficult to make an appointment, but service was excellent once I managed to get there
Trying to make an appointment was extremely difficult.

I had to call several numbers as the first number shown on the internet was a nonworking number.

I ended up calling the sales department, who told me they didn’t know the main number or any other numbers, transferred me to phone numbers that just rang and didn’t go to voicemail.

Finally, I found a phone number that rang 10 times, went to recording that stated your call is important to us, etc., and instead of going to a whole pattern, went back to rain.

After 53 rings, someone named Sadie picked up.

Sadie was perfunctory at best, extremely bored, but eventually made the appointment.

I was not expecting anything good happen when I arrived.

However, when I got there, the process was efficient, staff very nice, and the waiting room well appointed.

The experience was made very difficult by trying to get through their phone system.

Next time I think I’ll just drive in and ask to make an appointment rather than try to call.

What a horror story
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.