business image

Vancouver Toyota

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(23 553 Avis)
50

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5
273
Total des ReScores
4,5
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
6
Total des ReScores
4,8
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
105
Total des ReScores
4,4
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662
Tous les départements' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(23 553 Avis)

Client vérifié
Vancouver, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/13/2026
client vérifiéVérifié Client
0
Trying to upsell you
They said the Air Filter & Cabin Filter needed to be replace. I text for a price to change both and they gave me a price, but when I went to check out, it was the price for the Cabin Filter only. The Air Filter was another $48.95 more.
If I would of known that, I would have changed them myself.
After talking with the Mgr, I replace both at the quoted price.
Need better communication.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 07/13/2026 04:08 PM

We appreciate you taking the time to share your experience. It sounds like there was a miscommunication regarding the pricing for your air and cabin filters, and it's understandable how that could be frustrating. We see that you were only charged for the cabin filter, and the engine filter there was no charge for it , but we always aim for clarity from the start
I'm sorry to hear you did not receive this. Your feedback is important, and we'll use it to improve our communication moving forward. Thank you for your patience and for giving us the opportunity to make things right.

Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.