business image

Vancouver Toyota

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(23 461 Avis)
50

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5
272
Total des ReScores
4,5
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
6
Total des ReScores
4,8
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
105
Total des ReScores
4,4
Moyenne de ReScore
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662
Tous les départements' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(23 461 Avis)

Client vérifié
Vancouver, WA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/08/2026
client vérifiéVérifié Client
0
UPSET CUSTOMER
Did not have car done at time quoted. I checked to see when it would be done and they said another hour and a half and would call. They called at one minute to six (six is closing) and told me it was done and I could come het it. I told them I would need a ride to the dealer at which time they told me they didn't do rides after 5:00. I had called at 4:40. They knew I needed a ride back to the dealer because I not only told the man who originally took my car in but also told the guy who arranges transportation. Also, told me I needed service on items that had been done previously. VERY FRUSTRATING EXPERIENCE.
Lynn Q., Customer Service Rep de Vancouver Toyota a répondu le 06/09/2026 02:43 PM

We appreciate you sharing your experience with us. It sounds like there were some significant miscommunications regarding your service timing and transportation, which is understandably frustrating. Please know that we take this kind of feedback seriously, and we're committed to improving our processes to better support our customers. It’s important to us that every interaction is smooth and meets your expectations. Your feedback will help us address these issues, so thank you for bringing this to our attention.

Lynn Quiding
Customer Service Representative
3602535403
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.