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SureCritic / Concessionnaire de voitures neuves / Vancouver Toyota
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Vancouver Toyota

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(23 111 Avis)
50
Écrire un avis

Détails du score

5 stars
76%
4 stars
11%
3 stars
4%
2 stars
3%
1 star
4%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5
270
Total des ReScores™
4,5
Moyenne de ReScore™
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662
Obtenir des directions

Détails du score

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
6
Total des ReScores™
4,8
Moyenne de ReScore™
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662
Obtenir des directions

Détails du score

5 stars
75%
4 stars
13%
3 stars
4%
2 stars
2%
1 star
3%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
105
Total des ReScores™
4,4
Moyenne de ReScore™
50
Score NPS ®

Détails de l'entreprise

À propos

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Réparation automobile
Contact
(360) 253-0760
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
10455 NE 53rd St Vancouver, WA 98662
Obtenir des directions
Tous les départements' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(23 111 Avis)
Écrire un avis
Avis récents
PO
gravatar
PAMELA O.
Battle Ground, WA
Toyota Highlander
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/11/2026
client vérifiéVérifié Client
9
Just a few minor things
First of all, Gavin was awesome, his customer service is top notch. However, when I pulled in for service, the young people checking in the cars checked in two other vehicles that came in after me which was annoying. Then the standing on a number while 5 people are all behind the counter without a customer. Then the young lady checking in the cars brought in another customer and put him on number one, even though there were a few of us already waiting, #2 forgot to move up to the #1 spot. So the check in was not very well organized. I was given an Uber ride home which was nice. However, when I tried to call to get a ride back, they didn't answer the phone so I left a message as instructed. I was not called back so I had to call again, they still didn't pick up the phone so I stayed on the line for the operator. She was great, took my info and sent them an email. I was immediately called after that. Both my uber drivers to and from were great.
Lori B. de Vancouver Toyota a répondu le 01/13/2026 06:40 PM

We appreciate you taking the time to share your feedback about your recent visit. It's great to hear that Gavin provided you with excellent customer service; we always aim to deliver that level of care. We understand your frustration with the check-in process and the communication issues regarding the Uber rides. Your experience is important, and it’s clear there were some hiccups in the system that need to be addressed. We will definitely look into the organization of our check-in procedures to ensure a smoother experience for everyone. Thanks for your patience and for acknowledging the positive parts of your visit. We’re committed to improving and hope your next experience exceeds your expectations.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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