The experience was something new for me. I missed my Subaru but got it back in a decent amount of time work was done and they were respectful and professional.
RP
Ruby P.
SUBA Outback Touring
07/30/2024
Vérifié Client
10
Subaru collision repair
Superb customer service and seamless process. Can’t say thanks enough
PB
Patricia B.
SUBA Outback R Limited
04/05/2024
Vérifié Client
10
Sideswiped by who knows who???
My car was sideswiped in Walmart parking lot to the tune of over $6000
Repairs done made car look like new great quality and customer service
They went above and beyond to make sure I was informed of the repair process, and when I picked up my vehicle there were no surprises. And they cleaned it INSIDE and OUT! It looks amazing. Thank you for the great work! If I ever need collision work in the future, Joe will be the only one I call! Thanks Van!!!
JW
John W.
SUBA Outback R Touring
05/15/2023
Vérifié Client
10
Great
They went out of their way to get me. Great service.
From start to finish I enjoyed this experience at Van. The collision center was very clean and the staff was very professional. They got me in and out quickly and my car looked amazing when I got it back! Highly recommended!
The repair done to my car was great. The staff kept me informed of the progress and my car was actually ready sooner than what had been estimated! I was shocked to be honest. Quality of work is excellent.
TF
Teresa F.
Kansas City, MO
09/01/2022
10
Quality and service matter at Van Collision
We chose Van Collision to repair our Subaru because we trust them.
We want to thank everyone who helped on our repair.
A BIG THANK YOU to the office administrative staff, the estimate staff, the repair techs, and the detail techs that bring everything together for a beautiful result.
All the way through the process we felt like everyone there cared did their best work.
SS
Sally S.
SUBA Outback Limited
08/08/2022
Vérifié Client
10
Windshield replacement
Great workmanship snd service. I would have appreciated the option of a loaner car and a cleaner interior at pick-up
EH
Eric H.
SUBA Impreza Sport w/Continuously Variable Transmission
05/17/2022
Vérifié Client
0
Repairs were pretty good, Total shop time was not good
I slid into a curb during an ice-storm and damaged my front wheel and suspension. It took over 3wks to get an estimate done and parts ordered. Over half of the total time was spent waiting for an estimate to be done! I work in the trucking industry and it usually takes 1-2hrs to get an estimate done, not 22 days! Then when I got the car back after 6wks they said they didn't notice the damage to the wheel and it would need to come back to the shop for another 2-3 days.
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