V&V was thorough in making sure ALL aspects of the tailgate repair were properly done. When at first is seemed as though the car was completely repaired and ready for pick-up, V&V then discovered more items needed to be replaced for the tailgate to work properly - and they re-opened the case with Allstate to complete these extra items: new battery, new tailgate struts, motor & latch as well as new control push buttons on the tailgate. Very satisfied with the net outcome.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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