Overall, the service was good, except for the absence of the actual scheduling of the repair date and the parts not being there. This meant one whole day wasted to not moving into a new house. Once rescheduled, the repair only took one day with two mechanics working on the vehicle for a differential replacement and oil change. I was provided with a vehicle to drive in town during that time Which made waiting for my vehicle a lot less grueling especially since I live one hour away.
I will be back.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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I will be back.