I brought in a vehicle that had a bad clutch on the air conditioning compressor. This particular vehicle is the kind that has a separate clutch from the compressor; that is to say, the clutch can be removed and replaced without having to replace the entire compressor. I also happen to know that only the clutch was bad and that the compressor was fine. Their diagnosis was: Replace the compressor, replace the evaporator, replace the condenser for over $800. I said no, just bypass the A/C and then he offered to just replace the condenser for $600. Why didn't he give me that option the 1st time? Why didn't he offer to just replace the clutch? I work on my cars all the time; I've seen a lot of situations like this and my opinion is that US Automotive at 1735 S West Bypass in Springfield Missouri are deceitful and they are charging customers for more work than is required.
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