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Urban Classics Auto Repair

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(585 Avis)
84
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
2
Total des ReScores
5,0
Moyenne de ReScore
84
Score NPS ®

Détails de l'entreprise

À propos

WHO WE ARE
Founded 29 years ago, Urban Classics is a family-owned auto repair shop run by diligent mechanics, knowledgeable associates, and friendly technicians. While in our infancy, our focus was on restoring and repairing classic cars. As we’ve evolved, so too have our interests. We now offer quality auto repair services to a broad
WHO WE ARE
Founded 29 years ago, Urban Classics is a family-owned auto repair shop run by diligent mechanics, knowledgeable associates, and friendly technicians. While in our infancy, our focus was on restoring and repairing classic cars. As we’ve evolved, so too have our interests. We now offer quality auto repair services to a broad clientele, ranging from Audi to Chevrolet owners. Some of our specialties include oil changes, wheel alignments, and tune-ups. In addition to our automotive solutions, we also provide fleet services to government agencies and law enforcement. No matter your auto needs, our seasoned mechanics ensure satisfaction on all fronts.

WHAT SETS US APART
At Urban Classics, top-notch customer service is more than just a promise. Our mechanics see to all needs, guaranteeing that expectations are both met and exceeded. In the hopes of providing unprecedented levels of customer care, we routinely train our mechanics, and we invest in the latest technology and equipment. At our core, we’re strong believers in camaraderie. It’s for this reason why we treat our clients like family and make ongoing efforts to get involved in our community.
...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(718) 622-8484

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
56 Kosciuszko Street Brooklyn, NY 11205

Affiliations

AAA - Approved Auto Repair
ASE
AC Delco
Urban Classics Auto Repair's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(585 Avis)

SE
Sean E.
New York
Jeep
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/06/2025
client vérifiéVérifié Client
0
Poor communication, long wait time, extremely over priced
I would have to consistently call the shop to receive updates on my car, not once did the shop reach out to me on their own accord. When I did call they would tell me they would call me back in 5 minutes only to call me back 4 hours later. They held onto my car for a full week to do a simple starter replacement. Finally, they significantly over charged me I paid over $2300 just to have my starter replaced, claiming the Job took 7 hours of work at a rate of $200 an hour. That kind of job should have taken half the time. So their mechanics skills are either low and they have no business charging $200 an hour or they completely lied about the time required. It is clear they do not value their customers time and are just trying to make and extra buck
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.