business image

Uptown Auto Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 983 Avis)
94
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
1,0
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit. Uptown Auto Service is dedicated to keeping you and your family safe in your automobile. We are dedicated to earning your trust by providing friendly customer service, expertise, value, and speedy service with each visit.

Catégories
Réparation automobile, Entretien de la voiture, Vente et réparation de pneus
Contact
(330) 821-3065

Heures d'ouverture

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2075 West State St Alliance, OH 44601
Uptown Auto Service 's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 983 Avis)

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
Great service!
John, Melinda,and Emma did a great job!!! Thank you!!
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:34 AM

Thank you so much for your kind words! We're thrilled to hear that John, Melinda, and Emma provided you with such a great experience. We'll be sure to pass along your appreciation to them. Thanks again for choosing us—we look forward to serving you again soon!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

PR
Phil R.
Ohio
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
Catégorie : Service
Phil said they are always great to work with, they communicate well and they are really quick.
Recommandé

ND
Nathaniel D.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/21/2025
client vérifiéVérifié Client
8
Inspection
Amazing service! came to get an inspection because I thought something was wrong with my car and the workers were so lovely to be transparent and fair about work and prices
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:34 AM

Thank you so much for the wonderful feedback! We're glad we could provide you with honest, transparent service and help ease your concerns. Our team always strives to treat every customer with fairness and respect—it's great to hear that came through. We truly appreciate your trust and hope to see you again if you ever need us!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

JM
John M.
Ohio
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
Catégorie : Service
John said they were able to get him in and get done on time. They are nice people, and good communications.
Recommandé
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:35 AM

Thank you for sharing your experience! We're glad to hear John was able to get in and out on time. We take pride in providing friendly service and clear communication, so it means a lot to hear that reflected in your visit. We appreciate your support and hope to see you again!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

TD
Tom D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
Fit me in for emergency service just prior to a long trip.
Chris fit me in for emergency service just prior to a long trip. Excellent and fast service!
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:39 AM

Thank you for the kind words! We're so glad Chris was able to fit you in and get everything taken care of quickly before your trip. Wishing you safe travels, and we appreciate you trusting us with your vehicle!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

TO
Tracy O.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
My favorite place to go!
Always honest and Chris kept my car that is a 2010 Corolla !
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:40 AM

Thank you so much for your trust and loyalty! We're happy to hear Chris has helped keep your 2010 Corolla running strong. Honesty and dependable service are what we strive for, and we truly appreciate your continued support!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Toyota 2003
Prompt customer service. Although they were closed they scheduled my car repair in as soon as they returned from vacation. I’m happy with the advice and work preformed and I would recommend them to anyone that may need body repair. Thank you and best wishes
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:41 AM

Thank you so much for your kind words and patience! We're glad we could get your repair scheduled promptly after our return and that you were happy with both the service and the advice provided. Your recommendation means a lot to us. Wishing you all the best, and thank you again for choosing us!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

MW
MIKE W.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/10/2025
client vérifiéVérifié Client
0
Very good. Timely and quality
Quality of work is good, they worked around my schedule and the repair was great
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:42 AM

Thank you for the great feedback! We're happy to hear you were pleased with the quality of the repair and that we could work around your schedule. We appreciate your trust and hope to see you again when you need us!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2025
client vérifiéVérifié Client
10
Trusted and Reliable Mechanics
Staff are all friendly and knowledgeable and willing to work you into the schedule to help you get your car fixed that day. Had a great experience here and got the correct issues fixed on my Jeep Patriot after a different company tried to swindle me for incorrect services that weren’t even an issue. Knowing that Uptown was easily able to identify the problem and fix the issue in the same day builds my trust in the team and I’ll definitely be back. Thanks!
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:42 AM

Thank you so much for sharing your experience! We're thrilled to hear that our team was able to accurately diagnose the issue with your Jeep Patriot and get you back on the road the same day. Providing honest, efficient service is what we strive for, and it's great to know we’ve earned your trust. We truly appreciate your kind words and look forward to seeing you again whenever you need us. Thanks again!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

DS
gravatar
David S.
Alliance, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Always great service
Everyone is friendly been going there for years and never a problem
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:43 AM

Thank you so much for your continued support over the years! We're grateful for your loyalty and are glad to hear you've consistently had great experiences with our team. It means a lot to have your trust—see you next time!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

JP
JOYCE P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
Excellent
I like a service there they’re always on time and they do great work
Melinda de Uptown Auto Service a répondu le 07/24/2025 08:44 AM

Thank you for the kind words! We're so glad to hear you’ve had great experiences with our team. Being on time and delivering quality work are top priorities for us, and we’re happy that shows. We appreciate your support and look forward to seeing you again!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

TM
Tauna M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Amazing job 👍
I'm am continually amazed by the outstanding service I receive from Uptown Auto!! These guys and gals are incredible!!!
Melinda de Uptown Auto Service a répondu le 07/24/2025 10:41 AM

Wow—thank you so much for the amazing feedback! We're truly grateful for your continued support and thrilled to hear that our team continues to impress. It means the world to us to have customers like you. We’ll be sure to share your kind words with the whole Uptown Auto crew!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
8
Excellent Communication & Service
Uptown communicates well and works with their customers for all vehicle needs.
Melinda de Uptown Auto Service a répondu le 07/24/2025 10:42 AM

Thank you for the great feedback! We’re proud to provide clear communication and flexible service to meet our customers' needs. It’s always our goal to make the process as smooth and helpful as possible. We appreciate your trust and look forward to helping with any future vehicle needs!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

SY
Stacy Y.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
Awesome service!!
These guys know their stuff, always willing to help anyway they can keep kind!
Melinda de Uptown Auto Service a répondu le 07/24/2025 10:43 AM

Thank you so much for the kind words! We’re glad to hear our team’s knowledge and willingness to help made a positive impression. We’re always here for you and truly appreciate your support!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com

JM
gravatar
John M.
Alliance, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
10
Truck repair
Always professional and courteous repairs done right that's why I keep going back
Melinda de Uptown Auto Service a répondu le 07/24/2025 10:43 AM

Thank you for your continued trust and support! We’re so glad to hear you value our professionalism and quality of work. It means a lot to us that you keep coming back—looking forward to serving you again next time!

Melinda
CFO
330-821-3065
melinda@uptownautoservice.com
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.