Wade said the personnel at the business were very good at communicating with him. He received three phone calls, and they gave him updates. The work they did was quick and top quality, which he appreciated.
Cassie said the people at this business were helpful. They did an automatic start on her vehicle. She had lost all her keys in an apartment fire, and they gave her a really good price on replacement keys, which was very helpful. They were very easy to work with.
Recommandé
CJ
Cortney J.
Wisconsin
Chrysler Town
02/24/2017
Vérifié Client
Catégorie : Service
Spoke with Corene. She said it's always easy to make an appointment at this business.
Graham said his vehicle was supposed to take 1 and a half hours but it took 3 because one of their machines were broken. He doesn't blame them for the delay.
Laura said this business provided her with good customer service and the personnel were all friendly. She enjoyed working with Jake. She will have to take the vehicle back because they had some problems repairing it. However, it is a very new vehicle so it's not their fault.
Nina said she arrived at this business around 7:30 am to drop her vehicle off because she had to be at work at 8 am. There was no place to put her keys and there wasn't an employee there to accept her vehicle. She said there was a miscommunication with the drop-off time. Other than that, the service was great.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
