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Ultimate Performance Auto & Truck Repair

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(366 Avis)
0
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
0
Score NPS ®

Détails de l'entreprise

À propos

When it comes to RV service we’ve got you covered. Including servicing a wide range of makes and models. Generator service and repair no problem. Gas or diesel, no problem, here are just a few of the Generators we service: Onan, Generac, Briggs & Stratton, Honda, Walker, and many more. Complete inspections are offered. Slide out When it comes to RV service we’ve got you covered. Including servicing a wide range of makes and models. Generator service and repair no problem. Gas or diesel, no problem, here are just a few of the Generators we service: Onan, Generac, Briggs & Stratton, Honda, Walker, and many more. Complete inspections are offered. Slide out maintenance, Electrical, Furnace, and water heater service, refrigerator, and LP inspection, A/C systems, Rubber roof preventive maintenance and protective coating applications and much more. ...more

Catégories
Réparation automobile, Entretien de la voiture, Services Diesel
Contact
(951) 360-8518

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
by appointment only
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
8584 Limonite Ave Jurupa Valley, CA 92509-5184

Affiliations

SoCal AAA
Smog Test - CA
ASE
Ultimate Performance Auto & Truck Repair's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(366 Avis)

RK
Russell K.
California
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
Catégorie : Service
Russell said they did it right, they did it quick.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 05/10/2025 09:42 AM

Awesome to hear we hit the bullseye with speed and quality! We're on a mission to keep your wheels rolling smoothly.


DS
Daniel S.
California
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
Catégorie : Service
Daniel said they did a good job. He is going back on Monday for a small issue.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 04/16/2025 09:40 AM

Glad to hear we nailed it! We'll be ready to tackle that small issue on Monday with our usual charm.


BC
gravatar
Brenda C.
Riverside, CA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/27/2025
1
Disappointing - Overcharged & Misleading Pricing
I had high hopes for this mechanic shop after hearing some positive reviews, but unfortunately, my experience was less than ideal. I called on Tuesday to inquire about getting my son’s Ford Edge battery and terminals replaced. I spoke with Wendy, who was friendly and gave me a quote over the phone. She mentioned that the labor would cost $69 for a simple swap, with a maximum of $180 if any wiring needed to be replaced due to corrosion. Since I had already purchased the battery and terminals, it seemed like a reasonable deal, so I told her I would bring it in the next day.

I dropped the car off on Wednesday morning at 9 AM. Wendy wasn’t there, but the man at the counter took my information and assured me that everything was understood. I reminded him of the $69 quote that Wendy gave me over the phone and that we had our own battery & terminals. He didn’t provide any new information or confirm the quote, but I left the car and expected things to go smoothly.

Around noon, I received a call from Wendy saying the car was ready, but the bill was around $215. I was taken aback, especially since Wendy had previously quoted a maximum of $180. When I questioned the significant difference, she explained that wiring had to be replaced. My husband and I went to pick up the car, but again, Wendy wasn’t there—just the same man from earlier. He offered to show us the work, which I appreciated, and indeed, the battery and terminals we brought had been installed properly. However, when I asked about the wiring, he admitted that no wiring had been replaced, and the cost was just for swapping the old battery and terminals with the new ones.

It turned out that they had charged me for just two hours of labor, which at $100+ per hour seems excessive for such a straightforward job. To make matters worse, they didn’t keep the old battery, leaving me to dispose of it myself.

This experience left me feeling like I was taken advantage of, and unfortunately, it’s unlikely I’ll be coming back. I was hoping to find a reliable mechanic for my four cars, one of which is a classic that requires frequent attention. However, after this experience, I’m not confident in their honesty or pricing practices. I don’t believe I should have been charged over $100 an hour for just swapping out a battery and terminals. I won't be back.
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 04/14/2025 05:29 PM

Sounds like we missed the mark this time, and we're sorry for the confusion and frustration. We'll work on cleaning up our communication and making sure our estimates are spot on!

Hiram Rodriguez
Owner
951 360-8518


OM
Olwilch M.
California
Ford F-550 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
Catégorie : Service
Olwilch said they take care of the customer. He said they're honest and good.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 03/26/2025 09:41 AM

Glad to hear we hit the mark! Honesty is our middle name—just don't tell anyone our last name is "Truthiness.


ER
Eric R.
California
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/14/2025
client vérifiéVérifié Client
Catégorie : Service
Eric said they gave him the runaround. The prices kept changing and it was not a good experience. There are other services that they did that were great, but when he had them do other services he was upset, prices were not fair. They are good at a certain thing, but there are certain things that they can't do. He suggested they be more straight forward with the customer please.
Non recommandé

HG
Hector G.
California
Ford E-450 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
Catégorie : Service
Hector said it was simple and quick for his diagnostic, and the guy there was pretty straightforward with him.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 03/15/2025 09:41 AM

Glad to hear the diagnostic was a breeze! Straightforward is our middle name—like a no-nonsense superhero for your vehicle.


SC
Selene C.
California
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Selene said they were great.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 03/09/2025 10:40 AM

Awesome to hear we hit the mark! We’re always here to keep you rolling smoothly.

Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 03/11/2025 02:58 PM

Hi Selene, glad we could be of service.  We really appreciate your business a pleasure. 

Thank You
Hiram Rodriguez

Owner
951 360-8518

BB
Brenda B.
California
Mazda 3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
Catégorie : Service
Brenda said not only did they fix the serpentine belt, they also worked on the alternator, and picked up the vehicle and did the work in record time. They did extra for what they were supposed to do.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 02/21/2025 04:15 PM

Awesome to hear we went above and beyond! Nothing like a speedy fix to keep you rolling smoothly.

Hiram Rodriguez
Owner
951 360-8518
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 02/24/2025 07:23 AM

Hi Brenda, glad we could be of service always a pleasure doing business with you.  We really appreciate it.

Hiram Rodriguez
Owner
951 360-8518
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 03/11/2025 03:00 PM

Hi Brenda, really appreciate you giving us the opportunity to be of service.  Feel free to call on us anytime we are here to be of service. 
Thank you

Hiram Rodriguez
Owner
951 360-8518

BM
Brenda M.
Riverside, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/21/2025
client vérifiéVérifié Client
Catégorie : Service
Brenda stated they are professional but the pricing was too high. However, she would recommend their business.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 02/26/2025 09:39 AM

We appreciate your feedback, Brenda! We aim to keep things professional, even if our prices sometimes make your wallet gasp a little.


AJ
Alaa J.
Rialto, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
Catégorie : Service
Spoke with Loranne. She said the service was great, they were beautiful honest people. She recommends them 100 percent. Wendy and Aledin were wonderful with the customer service.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 01/27/2025 04:47 PM

Awesome to hear you had a great experience! Honesty and good vibes are our secret sauce here.

Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 01/27/2025 04:51 PM

Hi Alaa,  really appreciate your kind words and your business.  Look forward to working together again 
Thanks so much.

Hiram Rodriguez
Owner
951 360-8518
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 03/11/2025 03:01 PM

Hiram Rodriguez
Owner
951 360-8518

TZ
Tyler Z.
California
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2024
client vérifiéVérifié Client
Catégorie : Service
Tyler said the business was very helpful, knowledgeable, and didn't try to take advantage of him like other competitors have.
Recommandé

JS
Jonathan S.
CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2024
client vérifiéVérifié Client
Catégorie : Service
Jonathan said every time he takes his vehicle in, they do a good job. He has no issues.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 11/22/2024 03:19 PM

Hi Jonathan, always a pleasure being of service really appreciate your business.  Thanks so much

Hiram Rodriguez
Ultimate Performance Team
Owner
951 360-8518

MK
gravatar
MARY K.
Riverside, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2024
client vérifiéVérifié Client
10
As always - good service & good prices
I've been going here for several years. They are friendly & knowledgeable. Their prices are always fair.
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 11/21/2024 09:44 AM

Hi Mary,  really appreciate you giving us the opportunity to be of service.  Thank you so much.

Hiram Rodriguez
Ultimate Performance Team
Owner
951 360-8518

BC
Brian C.
California
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/08/2024
client vérifiéVérifié Client
Catégorie : Service
Spoke to Dave. He said was late for appointment after the service.
Recommandé
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 11/12/2024 12:17 PM

Hi Brian,  thanks so much for your review we appreciate you giving us the opportunity to be of service.

Ultimate Performance Team
Owner
951 360-8518

JB
gravatar
JAMES B.
Riverside, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/18/2024
client vérifiéVérifié Client
8
smog check
Passed the smog check
Hiram R., 0wner de Ultimate Performance Auto & Truck Repair a répondu le 10/18/2024 12:40 PM

Hi James,
We really appreciate your business.
Thank you for giving us the opportunity to be of service


Ultimate Performance Team

Hiram Rodriguez
Owner
951 360-8518

1-15 sur 366 résultats
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Thank you for being a loyal customer! We're thrilled to hear you enjoy our friendly service and fair prices. ?? We're always here to keep your wheels turning without breaking the bank! #UltimatePerformance #FairPrices
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