business image

Twin City Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 549 Avis)
54

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
48
Total des ReScores
4,7
Moyenne de ReScore
54
Score NPS ®

Détails de l'entreprise

À propos

For us, "customer service" means we take care of you during and after your purchase. You'll find a number of ways that we make customer service our priority when servicing your vehicle. For us, "customer service" means we take care of you during and after your purchase. You'll find a number of ways that we make customer service our priority when servicing your vehicle.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(865) 980-2725

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3024 Airport Highway Alcoa, TN 37701
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 549 Avis)

SK
gravatar
Stephen K.
Maryville, TN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/16/2026
0
Catégorie : Service
Very bad experience
Have a one year-old 2025 Santa Fe hybrid. It was perfoming fine and I was well satisfied with the vehicle. Automatic satellite update on the electrical system was done June 12. By June 14 the battery could not hold a charge. This vehicle has been in the service department since June 15, now over 30 days. Apparently the electrical leak has resolved but now a check engine light is on. Have still not gotten the vehicle back and communication has been spotty at best. National customer service is now involved and they are responding but telling me the check engine light is still on, which is what I was told three days ago, so makes me question if anybody’s actually working on this vehicle. Bottom line is I really liked and enjoyed the vehicle but have pretty much have lost all confidence in the local Hyundai service department.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.