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Tuttle-Click Genesis

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(5 Avis)
44
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
44
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(949) 472-7400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
38 Auto Center Drive Irvine, CA 92618
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(5 Avis)

MJ
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Mike J.
San Clemente, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/22/2022
0
Catégorie : Service
Service??? What Service?
They have had my GV70 for 8 Days and have not even started working on my car. Haven’t even diagnosed what is wrong. Forced to call Genesis Corporate Headquarters to try and get my car fixed!

CM
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Carmen M.
Las Vegas, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2022
10
Catégorie : Service
All around Great service !
Michael my salesperson was amazing .
Ordered our G70 on the phone from another state flew in ...signed the paperwork and was on our way out the door in less than 2 hours . Moussa was a great finance assistant went through our signing process with comedy and smiles . I already recommended 2 friends to definitely check them out !

JY
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Jun Y.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/16/2021
client vérifiéVérifié Client
8
Catégorie : Service
Thank you Genesis and Tuttle-click Genesis!
When I had a problems in my G80 on the road, Genesis including Road Service call center agent provided a lot of help to keep me safe and fast follow-up for the vehicle. After towing my car, Tuttle-click Genesis treated well enough and explained on what's going on and what the problems are. It's a great experience and satisfied. Thanks Genesis team!

CA
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Charlie A.
Foothill Ranch, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2021
Super helpful
Have taken all my vehicles to Genesis of Irvine. Joe, the service advisor is always super helpful and takes care of me every time.
Recommandé
ANTHONY S. de Tuttle-Click Genesis a répondu le 07/08/2021 11:05 AM

Hello Charlie,

Thank you for your feedback we appreciate your business.

Tony Scalero
Service Manager


KY
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Kevin Y.
Huntington Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2020
First Time Service on Genesis G90
I just bought a used 2018 Genesis G90 Ultimate with 30,000 miles and had it serviced at Genesis of Irvine. I live in Huntington Beach, so the drive was not ideal, however due to the change in policy at the local HB dealer (no longer servicing Genesis) I had to make the trip. It turned out to be a pleasant one.
The greeting by Adrian, service rep and Tony , Service Manager was a fantastic experience. Tony took time out to give history of dealership and their service philosophy, as well as, plans for the future. Adrian was prompt, informative and updated all of my ownership information. The car was serviced timely manner . Tony and Adrian were personable, friendly.. Genuine!


I will be coming back and will consider Genesis of Irvine my go to dealer.
Recommandé
ANTHONY S. de Tuttle-Click Genesis a répondu le 11/23/2020 07:26 AM

Hello Kevin,

Thank you for servicing your Genesis with Genesis of Irvine we appreciate your business and your feedback. We look forward to helping you with your future service needs.

Tony Scalero
Service Manager 

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