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Tuscaloosa Hyundai 142

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Oil Change 63

Problem 56

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Jen B.

Dolomite, AL

09/11/2024

Catégorie : Service

Car purchase

I purchased a Hyundai Elantra limited edition 2020. I didn't receive paperwork and they rushed me out the door. And my car is in high equity and I trade in a another Hyundai Elantra limited edition. The car I received was in a car accident on the left side the sale agent said the repairs has been done and we have car fax plus your warranty.you are safe and getting a new car we guarantee you that. I said are you sure. Because it was the end of the month he was trying to make a sale and they were about to closed down almost 7 pm he was rushing me. I said we're is the paperwork he said we will email to you or mail it to you. I never received the contract at all. The terms of the loan never received it. I call back multiple times and still never received it. To get my car tag that all I had. ? hmm ? they scammed me the Trussville location they in a new building now. And the sale agent. Still to this day never look me in my face . They tried to sell me a brand new car and I turn it down because of what happened. The girl said I don't know what happened to what the guy did. But we going to give you a brand new car. They were going to add the same balance from the old Hyundai Elantra on top of the new car double it again and don't payoff the lender. Which they lie about and said we pay off the lender see here it is. This the principal balance. Just lie. I should have never signed the contract. Now no one will get it because it's upside down in high equity. All the car dealership I spoken to said Hyundai Elantra dealership do that and Kia also stay away from them

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