business image

Turner Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 503 Avis)
92
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began
Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began as a one bay garage and is now a 3 bay, full auto repair and service center. We offer complete automotive care and maintenance. From standard services to custom problem resolution, we are your one stop source for complete automotive repair. Both Steve & Chris are ASE Certified Master Techs.
...more

Catégories
Réparation automobile, Entretien de la voiture, Réparation de transmission
Contact
(360) 446-1418

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
111 Binghampton St West Rainier, WA 98576
Turner Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 503 Avis)

CS
gravatar
CONNIE S.
Rainier, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/07/2025
client vérifiéVérifié Client
10
Why go anywhere else????
If there is a perfect repair shop on this earth, it's here at Turner.

TM
gravatar
Terry M.
Rainier, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2025
client vérifiéVérifié Client
10
I had a water leak
They always fix any issues in a timely many and at the price quoted
Stephen T. de Turner Automotive a répondu le 07/30/2025 08:27 AM

Hi Terry,

 Thank you so much for taking the time to share your experience! We are really glad to hear we were able to fix your water leak promptly and at the price quoted—we always strive to deliver on our commitments.
- The Crew At Turner Automotive 


KW
gravatar
Ken W.
Rainier, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2025
client vérifiéVérifié Client
10
Self
I had an oil change scheduled, but an unexpected trip to Portland came up. I was concerned about driving that distance knowing that I needed to have the car oil changed. I called Turners who said to come on in, we will check your oil and add some to it if necessary. I went in, they checked it, and added some oil. I felt good about going on the trip and then went in for my oil changed the following week. That doesn’t happen every place you go to!
Stephen T. de Turner Automotive a répondu le 07/29/2025 03:35 PM

Ken, Thank you so much for sharing your experience! We’re glad we could help give you peace of mind before your trip to Portland. It’s always our goal to go the extra mile for our customers, whether it's a scheduled service or a last-minute stop-in. We appreciate your trust in us and look forward to seeing you again for your next visit!
- The Crew At Turner Automotive 


SK
gravatar
Steven K.
Centralia, WA
Chevrolet S10 Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
S10 oil change
Just a quick oil change on my old S10 Pick up.
Always great service a day great prices.
I'm a happy customer.
Stephen T. de Turner Automotive a répondu le 07/24/2025 08:14 AM

Thank you Steven for leaving us a wonderful review! It's always a pleasure to be able to help maintain your vehicles & keep you on the road safely.
- The Crew At Turner Automotive 


RW
gravatar
Ronna W.
Shelton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Car repair
We have been long-time customers and taken many cars to your shop over the years. Always good service and we really appreciate the ease of the drop off and pick up after hours. Thank you!
Stephen T. de Turner Automotive a répondu le 07/22/2025 01:39 PM

Ronna,
Thank you for always trusting us to keep your family safely on the road.
- The Crew At Turner Automotive 


CV
gravatar
Cinthya V.
Mineral, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
client vérifiéVérifié Client
10
Excellent service
Every time I need to bring my car to repair the staff is exceptionally friendly and job is well done and fast, very reliable. Plus you don’t need to wait weeks before they give you an appointment
Stephen T. de Turner Automotive a répondu le 07/22/2025 11:02 AM

Cinthya, Thank you for the taking the time to leave us such a wonderful review! 
- The Crew At Turner Automotive 


MC
gravatar
MICHELLE C.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Always honest work!
They always take care of our vehicles and they are honest and through. I appreciate that I never feel ripped off. Great work!
Stephen T. de Turner Automotive a répondu le 07/21/2025 10:36 AM

Thank you Coppedge family. When you pour your life into your business and you recieve comments like this, you have no idea what this mean to us. Thank you from all of us. The Crew at TURNER AUTOMOTIVE


SK
gravatar
Steven K.
Centralia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
10
Great service and friendly folks
Had my Jeep TJ in for an oil change today. Service was done by Mike who noticed serpentine belt was worn and needed replacement. Oil, lube and belt replaced in under an hour. Had a nice visit with Steve the owner while waiting. Great staff. Great service. Highly recommend.
Stephen T. de Turner Automotive a répondu le 07/16/2025 02:40 PM

Always a pleasure seeing you Steven! We appericate the wonderful review- The Crew At Turner Automotive.


BS
gravatar
Bill S.
Yelm, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
They fixed my son's air conditioning for a reasonable price!
They identified where there was a few leaks in the air conditioning system, they fixed those and recharged the system please everything seems to be great!
Stephen T. de Turner Automotive a répondu le 07/15/2025 08:51 AM

Bill,
Thank you for the wonderful review, we are pleased to be able to keep your son on the road safely & comfortably.
- The Crew At Turner Automotive


DA
Dantan A.
Olympia, WA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/10/2025
client vérifiéVérifié Client
1
Not a complementary inspection
Right on the invoice it states that there is a complementary inspection. Then I am charged $84.25 for the inspection and $84.25 for topping off brake fluid.
Stephen T. de Turner Automotive a répondu le 07/14/2025 09:30 AM

Hi Ms Aubertin, we apologize for any misunderstanding as being clear and transparent is very important to us. The free inspection came to you in a text, it's a visual obervation of the underneath of your Land Cruiser, it contains pictures/video of your vehicle with any notes. Your vehicle came in for a brake vibration and loss of power steering fluid diag. Our technician took the vehicle on a test drive to felt a pulse, slight vibration and slight lunge, he came back to the shop and took all the wheels off for a visual and physical inspection, he measured your brake pads checked your rotors, he would have cleaned and then re assembled your brakes. Next he inspected your power steering system, he noted that there was a small amount of oil weeping from the drivers side bellows boot after carefully going through the system, he topped up your power steering fluid and listed on the invoice what he had found. We understand that when you're not in the industry it's easy to think, it's just a quick look here and your done but it's really alot more complicated and involved than that. As I said previously, we do apologize for any misunderstanding and if you have any further questions we welcome your call. The Crew at TURNER AUTOMOTIVE   


RN
ROBERT N.
Yelm, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Wow excellent service, very happy.
I was and am always impressed with the service from Turner Auto.
Stephen T. de Turner Automotive a répondu le 07/14/2025 09:34 AM

Thank you Newman family we really appreciate your kind words and we thank you for the honor of being able to take care of your vehicles all these years. Steve and Sheryl Turner and the TURNER AUTOMOTIVE FAMILY


JS
gravatar
JANET S.
Yelm, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Top Notch Automotive Repair
I have used Turner Automotive for 20 years and have always been extremely happy with their work, friendship and professionalism.
I trust their workmanship and know I am receiving repairs I can feel confident with.
Stephen T. de Turner Automotive a répondu le 07/14/2025 09:35 AM

Thank you Janet your words mean the world to us. The Crew at TURNER AUTOMOTIVE


SS
gravatar
Scott S.
Lacey, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Nice folks
Great place good people great service.
Stephen T. de Turner Automotive a répondu le 07/14/2025 09:37 AM

Thank you Scott for your review, that means alot to us. The Crew at TURNER AUTOMOTIVE


CG
gravatar
Chris G.
Olympia, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
Highly Recommend
Great service, great people, great business!
Stephen T. de Turner Automotive a répondu le 07/14/2025 09:40 AM

Thank you Chris for the 5 stars and great words. The Crew at TURNER AUTOMOTIVE


SH
gravatar
Sean H.
Yelm, WA
Ford F-350 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2025
client vérifiéVérifié Client
10
Great work
Turner automotive is a great place to take your vehicle!! Great people!! I highly recommend them
Stephen T. de Turner Automotive a répondu le 07/14/2025 09:41 AM

Thank you Sean for recommending us, that means the world. The Crew at TURNER AUTOMOTIVE

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.