They forgot to put a tank back after changing my alternator. From that point on, their customer service and how they dealt with the mistake was the worst. At the end the owner denied a refund, not even partial. Not only it was a rookie mistake they made, the lack of professionalism handling the situation by both the manager Dan and the owner who said he contacted us to talk about the matter when he didn't. Go to another service center. Tuffy corporate offices will not back you up either.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
