Trinity Brothers Automotive

Score moyen

4,8

(796 Avis)

-100

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The experienced team at Trinity Brothers, have been proudly serving our community for over 25 years in Indianapolis. Founded and built by Donald Smith Jr. aka "Honest Don" one loyal customer at a time. We are a full-service auto repair shop that services all makes of domestic, import, and European vehicles.We want you to leave educated The experienced team at Trinity Brothers, have been proudly serving our community for over 25 years in Indianapolis. Founded and built by Donald Smith Jr. aka "Honest Don" one loyal customer at a time. We are a full-service auto repair shop that services all makes of domestic, import, and European vehicles.We want you to leave educated and comfortable making the best-informed decision. If you prefer a different repair facility experience and desire to prolong the life of your vehicle, come see us at Trinity Brothers. ...more

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(317) 890-8675

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Heures d'ouverture

8347 Pendleton Pike Indianapolis, IN 46226

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Trinity Brothers Automotive's Avis

4,8

(796 Avis)

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Avis récents

Christopher H.

Indianapolis, IN

10/15/2021

neglectful service and stolen stereo

My experience began well with trinity automotive. They were kind and attentive to my needs. I was initially shopping around and decided to choose them. They expressed that they were very busy, and I was leaving town for a week, so it was decide that I would leave my truck there while I was gone and that they would contact me with a revised evaluation / estimate. ( I initially received an estimate based upon what I learned from another mechanic shop , but was not convinced it needed as much as they estimated ). By the time I returned I had yet to be contacted. I believe they had looked at it but hadn't contacted me or created a written estimate and had not responded to my largest concern I had expressed about a wobble in my front right tire. I remained patient and polite about it. They had a look and did not see anything beyond a wheel bearing issue in my left front tire related to my concern....maybe it just needed an alignment I thought to myself. I asked for an estimate for the rest of the issues, having about a 1000 dollars I can put into it at the moment. I called again yesterday , my truck still being there, and asked if they had that for me, so we could proceed with the work. They didn't and I was told I would receive a call later that day. This didn't happen, so I called again this morning and I was told sorry they have been too busy to get to it. It's been almost 2 weeks at this point the my trucks been there. So I was done and went in to get my truck and move on this morning. I asked for my key , received it went out to my truck which was locked. I unlocked it to find my nice digital stereo had been stolen. Needles to say I am very upset! For what it's worth I filed a police report...I'm not directly accusing them of stealing my stereo, yet the whole experience simply sucks!

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