Berner and Sam are extremely knowledgeable and they take time to explain problems and options. Their customer care makes the big showrooms look like angry, greedycops.
Berner seems to know everything about all mechanisms in my Mercedes. It helps that he owns a car similar to mine.
I called the night before because my maintenance light came on and the gentleman on the phone was so nice and said to bring it in at 8 the next morning. I...
