Tommy's Auto & Performance is your local auto shop serving the ATASCADERO, CA area. Give us a call for your automotive needs. Tommy's Auto & Performance is your local auto shop serving the ATASCADERO, CA area. Give us a call for your automotive needs.
Vérifié ClientThank you for taking the time to share your feedback. We sincerely apologize for not keeping you informed about the status of your vehicle- clear and timely communication is something we strive for, and it's clear we fell short in your case.
We understand how frustrating it can be to be left in the dark when your vehicle is in for service, and we're actively reviewing our communication processes to make sure this doesn't happen again.
If you're open to it, we would appreciate the opportunity to speak with you directly to make things right and restore your confidence in us.
We value your business and hope to have the chance to better serve you in the future.
-Emily