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SureCritic / Entretien de la voiture / Tom Finch Automotive
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Tom Finch Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(933 Avis)
93
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
93
Score NPS ®

Détails de l'entreprise

À propos

Tom Finch Automotive opened for business in 1986. After years of working on cars for friends, Tom decided he could make a living doing something he enjoyed. The business has gradually expanded to include collision work and mechanical repairs. The shop has gone from a one man operation to employing six automotive professionals.

We Tom Finch Automotive opened for business in 1986. After years of working on cars for friends, Tom decided he could make a living doing something he enjoyed. The business has gradually expanded to include collision work and mechanical repairs. The shop has gone from a one man operation to employing six automotive professionals.

We specialize in doing a thorough, quality job on both collision and mechanical repairs, while keeping the customer’s bottom line in mind! But don’t forget about regular maintenance. Take care of your vehicle and it will take care of you. We also have quality used vehicles from time to time, so if you’re in the market, give us a call! Integrity, ethics, small-town service, and a genuine concern for our customers is what will keep you coming back time after time. ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(217) 245-4778
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1025 W Walnut St Jacksonville, IL 62650-6124
Obtenir des directions
Tom Finch Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(933 Avis)
Écrire un avis
Avis récents
RP
ROGER P.
Cadillac CT4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
It was a good experience
They were good to work with
Client vérifié
Arenzville, IL
Audi Q5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/06/2025
client vérifiéVérifié Client
10
Great service and accountability
The staff were great to work with. They worked quickly to provide accommodations with repair, including having to order a different part and allowing me to keep the loaner car until mine was fixed. Excellent service!
BB
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BONNIE B.
Winchester, IL
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
Heard a noise Alyssa got me in and gave me a loaner car . Mechanic couldn’t hear noise I was talking about but bring it in if hear again
I got great service
Client vérifié
Pleasant Plains, IL
GMC Sierra 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
10
Always great service
I highly recommend Tom Finch Auto!
Client vérifié
Jacksonville, IL
Honda Odyssey
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/11/2025
client vérifiéVérifié Client
8
Great work, worth the price.
You get what you pay for. If you need the work done right, you need it done quickly, and you need it done professionally, you should go to Tom Finch. If you need it done cheap go somewhere else.
Client vérifié
Jacksonville, IL
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Great service and trustworthy
Working with Finch’s, Automotive has been a great experience always so kind and efficient.
Client vérifié
Jacksonville, IL
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
9
Oil change
Car done on time and was cleaned. Very satisfactory
Client vérifié
Murrayville, IL
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Trust
I trust them to keep my cat in good running condition.
I feel their prices are fair.
RA
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RAY A.
Jacksonville, IL
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
9
Thanks for making our day.....Thanks again
Our old pickup is aging faster then me...we appreciate your thoughtful concerns 😟
CD
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CLARK D.
Jacksonville, IL
GMC Sierra 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
7
Oil change
Fast , friendly staff, and the free car wash is a plus
MI
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MARK I.
Jacksonville, IL
Nissan Rogue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Top Notch
Always great service. I love that they come get my car at work, do the maintenance that is requested and bring my car back. They are the best!
Client vérifié
Springfield, IL
Chevrolet Equinox
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Great and Trustworthy Experience!
All staff I communicate with are kind and shoot it to me straight. My car is taken care of the best it can be! I got bad news this time but not Finchs fault.
JS
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JAN S.
Jacksonville, IL
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Always excellent service!
Tom Finch Automotive offers excellent service. I love it that they come get my car where I work, and bring it back to me later. I don’t have to take time off for this. It’s there for a specific service, if they see something else needs to be done, they will call and ask me if I want them to do it. The gals at the front desk are very friendly and helpful. It doesn’t get any better!
CM
CHRIS M.
Alton, IL
Chrysler Pacifica
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Excellent Service!
Once again, great service and communication.
Very reasonable on their prices and the front desk personnel make things painless.
I give it a 10 out of 10! I will continue to bring my vehicles here for any service work.
CS
CARL S.
Jacksonville, IL
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
All good
All good.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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