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Tom Finch Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(916 Avis)
93
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

Tom Finch Automotive opened for business in 1986. After years of working on cars for friends, Tom decided he could make a living doing something he enjoyed. The business has gradually expanded to include collision work and mechanical repairs. The shop has gone from a one man operation to employing six automotive professionals.

We
Tom Finch Automotive opened for business in 1986. After years of working on cars for friends, Tom decided he could make a living doing something he enjoyed. The business has gradually expanded to include collision work and mechanical repairs. The shop has gone from a one man operation to employing six automotive professionals.

We specialize in doing a thorough, quality job on both collision and mechanical repairs, while keeping the customer’s bottom line in mind! But don’t forget about regular maintenance. Take care of your vehicle and it will take care of you. We also have quality used vehicles from time to time, so if you’re in the market, give us a call! Integrity, ethics, small-town service, and a genuine concern for our customers is what will keep you coming back time after time.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(217) 245-4778

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1025 W Walnut St Jacksonville, IL 62650-6124
Tom Finch Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(916 Avis)

JF
JIM F.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Saved $$$$ After Going to Dealer
Tom Finch has been excellent and honest with us since we started going to them for our auto care some nine years ago. Today was another instance, when I was quoted an outrageous repair price by a nearby Toyota dealer. I refused and went to Tom Finch, as I should have done in the first place, mistakenly thinking it was a repair covered under warranty. Tom Finch’s advisors, always helpful, always friendly, quoted me a figure several hundred dollars less, and that is what I was very fairly charged. They are the best!

RP
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Ruben P.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
10
Good experience
I like to go to service my car at Tom Finch .The do professional work with integrity and at the end they return your car nice and clean. Very highly recommended.

MP
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MARTELL P.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2025
client vérifiéVérifié Client
10
5☆
Always a pleasure. All the staff is so friendly and makes every experience as good as it could possibly be

LM
LUKE M.
Jacksonville, IL
Ford RV Cutaway
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Office personnel 👍
Always do professional work. And let me know if they find anything that needs to be fixed

MI
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MARK I.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Great Service
I always get the best service. I highly recommend Tom Finch Automotive for all of your vehicle needs.

RG
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RITA G.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Wonderful Experience
We had an oil change and tire rotation while we waited. We were in and out in no time at all with the work done and a clean van and excellent customer service! Great job Tom Finch Automotive!

Client vérifié
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2025
client vérifiéVérifié Client
10
Car was dead called for help.
Car wouldn’t’t start. Finch arrived within minutes to tow vehicle. Within 24 hours the found the problem, replaced the part and I was back on the road the next morning.

CC
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CHERYL C.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2025
client vérifiéVérifié Client
10
Repaired defroster,new battery and oil change
Excellent service . People are super friendly and fun to deal with.

LM
LUKE M.
Jacksonville, IL
Ford RV Cutaway
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2025
client vérifiéVérifié Client
10
Friendly and respectful l
Always friendly and locally owned businesses. Thank you

Client vérifié
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2025
client vérifiéVérifié Client
10
Dependable
Pleased with the service.

TB
TAMMY B.
Pittsfield, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2024
client vérifiéVérifié Client
10
Exceptional service!!
Great service and great people.
Tom F. de Tom Finch Automotive a répondu le 12/27/2024 06:32 AM

Thank you, we appreciate your business! 


SZ
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SUSIE Z.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/25/2024
client vérifiéVérifié Client
10
John’s MKX
I’ve returned to J’ville 15 yrs ago. I’ved owned 3 vehicles in that time. Finch’s Auto has serviced all 3. They are a top notch service, and never disappoint!
Tom F. de Tom Finch Automotive a répondu le 12/27/2024 06:31 AM

Your business is very appreciated. Thank you for leaving a great review! 


TD
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TIM D.
Chapin, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/22/2024
client vérifiéVérifié Client
10
Dependable and Fast
The heat was out in my car. They got it fixed the same day I dropped it off. The next day it was 28 degrees.
Tom F. de Tom Finch Automotive a répondu le 12/27/2024 06:31 AM

Thank you, we appreciate your business! 


Client vérifié
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2024
client vérifiéVérifié Client
10
Always,friendly and always pleased with the service
Always, friendly and always pleased with the service!
Tom F. de Tom Finch Automotive a répondu le 12/27/2024 06:31 AM

Thank you for the review! 


TF
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TRIPP F.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2024
client vérifiéVérifié Client
10
Tire Repair
Always friendly and competent. They repaired my car tire very quickly as I waited. They do all my maintenance on my Audi.
Tom F. de Tom Finch Automotive a répondu le 12/27/2024 06:30 AM

Thank you for the great review! 

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.