business image

Tom Finch Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(928 Avis)
93
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

Tom Finch Automotive opened for business in 1986. After years of working on cars for friends, Tom decided he could make a living doing something he enjoyed. The business has gradually expanded to include collision work and mechanical repairs. The shop has gone from a one man operation to employing six automotive professionals.

We
Tom Finch Automotive opened for business in 1986. After years of working on cars for friends, Tom decided he could make a living doing something he enjoyed. The business has gradually expanded to include collision work and mechanical repairs. The shop has gone from a one man operation to employing six automotive professionals.

We specialize in doing a thorough, quality job on both collision and mechanical repairs, while keeping the customer’s bottom line in mind! But don’t forget about regular maintenance. Take care of your vehicle and it will take care of you. We also have quality used vehicles from time to time, so if you’re in the market, give us a call! Integrity, ethics, small-town service, and a genuine concern for our customers is what will keep you coming back time after time.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(217) 245-4778

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1025 W Walnut St Jacksonville, IL 62650-6124
Tom Finch Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(928 Avis)

Client vérifié
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Great service and trustworthy
Working with Finch’s, Automotive has been a great experience always so kind and efficient.

Client vérifié
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
9
Oil change
Car done on time and was cleaned. Very satisfactory

Client vérifié
Murrayville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Trust
I trust them to keep my cat in good running condition.
I feel their prices are fair.

RA
gravatar
RAY A.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
9
Thanks for making our day.....Thanks again
Our old pickup is aging faster then me...we appreciate your thoughtful concerns 😟

CD
gravatar
CLARK D.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
7
Oil change
Fast , friendly staff, and the free car wash is a plus

MI
gravatar
MARK I.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Top Notch
Always great service. I love that they come get my car at work, do the maintenance that is requested and bring my car back. They are the best!

Client vérifié
Springfield, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Great and Trustworthy Experience!
All staff I communicate with are kind and shoot it to me straight. My car is taken care of the best it can be! I got bad news this time but not Finchs fault.

JS
gravatar
JAN S.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Always excellent service!
Tom Finch Automotive offers excellent service. I love it that they come get my car where I work, and bring it back to me later. I don’t have to take time off for this. It’s there for a specific service, if they see something else needs to be done, they will call and ask me if I want them to do it. The gals at the front desk are very friendly and helpful. It doesn’t get any better!

CM
CHRIS M.
Alton, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Excellent Service!
Once again, great service and communication.
Very reasonable on their prices and the front desk personnel make things painless.
I give it a 10 out of 10! I will continue to bring my vehicles here for any service work.

CS
CARL S.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
All good
All good.

RK
gravatar
RUSSELL K.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
8
Wheel alignment
Good job. Asked 1 day and they got me in within 2 days.

Client vérifié
Franklin, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
service
thank you for always providing prompt, courteous, professional service. I highly recommend Tom Finch Auto.

JF
JIM F.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Saved $$$$ After Going to Dealer
Tom Finch has been excellent and honest with us since we started going to them for our auto care some nine years ago. Today was another instance, when I was quoted an outrageous repair price by a nearby Toyota dealer. I refused and went to Tom Finch, as I should have done in the first place, mistakenly thinking it was a repair covered under warranty. Tom Finch’s advisors, always helpful, always friendly, quoted me a figure several hundred dollars less, and that is what I was very fairly charged. They are the best!

RP
gravatar
Ruben P.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
10
Good experience
I like to go to service my car at Tom Finch .The do professional work with integrity and at the end they return your car nice and clean. Very highly recommended.

MP
gravatar
MARTELL P.
Jacksonville, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2025
client vérifiéVérifié Client
10
5☆
Always a pleasure. All the staff is so friendly and makes every experience as good as it could possibly be
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.