I will use TNT Automotive as long as I live in the area for one simple reason:
Todd’s trustworthiness is unmatched.
Prior to my visit, Todd has taken care of my partner’s care for 10+ years. Mechanics have a reputation of praying on customers who may lack care knowledge. Todd is different. He explains what he’s looking for in everyday English, describes all of the possibilities up front, then walks through why each possibility is or is not viable.
This was my different when I took my car in last week. I explained the symptoms I saw, and Todd gave me a couple of different possibilities up front. As he investigated the issues, he provided updates that explained why it supported or disproved a given possibility. He keep he informed as to timelines, and generally made this process as painless as possible.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
Todd’s trustworthiness is unmatched.
Prior to my visit, Todd has taken care of my partner’s care for 10+ years. Mechanics have a reputation of praying on customers who may lack care knowledge. Todd is different. He explains what he’s looking for in everyday English, describes all of the possibilities up front, then walks through why each possibility is or is not viable.
This was my different when I took my car in last week. I explained the symptoms I saw, and Todd gave me a couple of different possibilities up front. As he investigated the issues, he provided updates that explained why it supported or disproved a given possibility. He keep he informed as to timelines, and generally made this process as painless as possible.