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TK Auto Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(151 Avis)
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Tendance des 30 derniers jours

Entreprise inactive

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Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
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Détails de l'entreprise

Catégories
Contact
(336) 843-4164

Heures d'ouverture

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
307 Biesecker Rd Lexington, NC 27295
TK Auto Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(151 Avis)

JM
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Jamie M.
Linwood, NC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/10/2020
Come to your own conclusion (My story below)
I took my 2016 Ford Escape in because it is under warranty, and I didn't tell them this, but I am also a mechanic, mostly on older vehicles, but still mechanically inclined and also ASE certified, here's the issue, I dropped it off once and they kept it for a week to diagnose it, ended having to go get it because I needed my vehicle, and they hadn't even spoke with the warranty company and kept on with the lies, They said they had to contact the warranty company but never did, fast forward a couple of weeks, They said they were ready whenever I was to drop it off, we dropped it off and they had it for 13 days, 13, and said the problem was the fuel pump, I could have changed out anywhere between 3 and 5 engines in that time, we were without a vehicle for 13 days because of a fuel pump change, then they had the exhaust cut off to get to it, Now I have tried and tried to be understanding and patient, if i hadn't, I would have snatched my car from there on day 3, Now while I am actually typing this review, I got a call back from TK about this exact issue, Talked to Johnny, Now I will tell you this, He is polite, he did apologize, The thing is, I just got off the phone with the warranty company and they jumped all over me because they said they never authorized any repairs, Johnny says they just fix them if they are under like 6 or 700 bucks and then they send in the claim, Silver Rock says that is not true, they said they heard from them once, then never heard from them again, so they closed the claim, So now all together, They had it for 3 weeks, left me and my family with no vehicle, I was promised it back Friday, then it led to Saturday, then I was promised it would be finished Monday, Then Finally Tuesday at closing, I was able to pick it up, and when I picked it up, my engine light was on for something totally different, my back seats were never bolted back in, the covers were laying in the back floor board, and I had to search for the bolts I found laying underneath the seats, They also told me they would do a free oil change for me to make it up to me, The thing they don't know though was I am the last one that did the oil change and it was only a month ago or so, so I am going to pause this just to go see if the oil filter is the same one i put on, I'll BRB, Just as I thought, The oil was never changed, Unless they use the exact same oil filter I did, and I don't think it's likely, So anyways, When I had spoke with him a few minutes ago, he told me i could bring the car by Monday morning and DROP IT OFF, and he would fix the seats, lol Ummm yeah, that ain't happening, I am taking it to the Ford Dealership, My deductible will be a couple hundred bucks, but it's very well worth the piece of mind and good mechanic. The reason I chose TK Auto service to begin with, was because when i researched them, they had a ton of good reviews, Now I really believe a lot of those reviews are fake, because my experience was horrible, I quit working on vehicles for a long time because i just got burned out, but i think from now on, i will just take care of my own. Good luck if your looking for a good decent repair shop, but do yourself a favor, and look elsewhere. avoid the frustration and headache
Non recommandé

AW
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Alvin w.
Winston Salem, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2017
Amazing service .........super friendly and knowledgable.
Simply amazing , super friendly guys. They fixed the issue on my Infiniti Limited Edition like it was nothing. So knowledgeable. #FAMILY#
Recommandé

MS
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MARK S.
GREENSBORE, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2017
client vérifiéVérifié Client
Great shop
Great guys who really love cars and will make sure yours is running in tip top shape without all of the unnecessary things that other shops try to charge you for.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 07/24/2017 05:03 AM

Mark,

We are please to know that you are satisfied with our work and thank you for the kind words. We're here if you ever need any future  services. 

Have a a blessed day! 

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

JY
John Y.
North Carolina
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/19/2017
client vérifiéVérifié Client
Catégorie : Service
John said this business did great work on his vehicle. They did what needed to be done, they were quick, and friendly. It was a great overall experience.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 07/24/2017 02:52 PM

Thank you John, 
if there's anything else we can do please let us know. 

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

AD
Al D.
Lexington, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2017
client vérifiéVérifié Client
Catégorie : Service
Al said he was satisfied with the service at this business.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 06/28/2017 05:47 AM

Thanks Al! Look forward to seeing you again. 

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

CN
Chinda N.
Lexington, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2017
client vérifiéVérifié Client
Catégorie : Service
Chinda said this business is fast and good.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 06/26/2017 01:21 PM

Thanks for your support Chenda.

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

RH
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RENALDO H.
Axton, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2017
client vérifiéVérifié Client
True car guys with a passion for great service
Great knowledgeable and professional staff. They share a love of cars and making sure things are done right
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 06/21/2017 05:21 AM

Renaldo,

Always a pleasure seeing you, thanks for trusting in us to service your vehicle. 

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

JP
Jett P.
Lexington, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2017
client vérifiéVérifié Client
Catégorie : Service
Jett said they did a good job.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 06/21/2017 12:37 PM

Your welcome Jet. 

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

TT
Tevin T.
Lexington, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2017
client vérifiéVérifié Client
Catégorie : Service
Tevin said the employees did a pretty good job. They cared for him.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 06/18/2017 08:05 AM

Thanks for stopping in Tevin

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

JB
Janet B.
Lexington, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2017
client vérifiéVérifié Client
Catégorie : Service
Janet said she has already recommended the business because they were very professional. They charged a fair price and they got the service done in a timely manner.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 06/16/2017 07:15 AM

Janet, 

thank you much for trusting in us to service your vehicle. Take care and look forward to have you back. 

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

SL
Sam L.
Lexington, NC
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/02/2017
client vérifiéVérifié Client
Catégorie : Service
Sam said they were pretty quick but there were too many vehicles. He said they may need a bigger place.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 06/04/2017 04:33 PM

We're working on our new shop Sam. Thanks for stopping by

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

RR
Ratanak R.
Lexington, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2017
client vérifiéVérifié Client
Catégorie : Service
Ratanak said they did a good job.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 05/25/2017 11:57 AM

Thank you for stopping by and allowing us to service your vehicle.

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

JF
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JASON F.
Lexington, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2017
client vérifiéVérifié Client
Great customer service
I came in without an appointment and they were able to squeeze me in with no hesitation....Thanks
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 05/22/2017 09:09 AM

Jason,

If theres anything else we can do to help you out please let us know.

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

TT
Thim T.
High Point, NC
BMW 530i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2017
client vérifiéVérifié Client
Catégorie : Service
Thim said they had great customer service.
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 05/22/2017 09:07 AM

Thanks for stoping in and allowing us to service your vehcile.

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

KB
gravatar
KELVIN B.
Lexington, NC
MINI Cooper
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2017
client vérifiéVérifié Client
Always satisfied
Fair prices, fast, friendly, knowledgeable
Recommandé
ALLEN AND JOHNNY K., OWNER de TK Auto Service a répondu le 05/22/2017 09:06 AM

Thanks Kelvin.

TK Auto Service LLC
307-Biesecker rd.
Lexington, NC 27295
336-843-4164

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