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Tires Plus Minot AFB

Score moyen
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
4,0
(43 Avis)
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Détails du score

5 stars
48%
4 stars
25%
3 stars
6%
2 stars
11%
1 star
6%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™

Détails de l'entreprise

À propos

Three Locations to serve your tire, full service car care and oil change needs. Three Locations to serve your tire, full service car care and oil change needs.

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(701) 727-4141
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
61 Missile Ave Minot Afb, ND 58704
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Tires Plus Minot AFB's Avis
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
4,0
(43 Avis)
Écrire un avis
Avis récents
GP
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Greg P.
Minot Afb, ND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2017
Oil change
Awesome service! Stacey makes you the most important person, and ensures everything is explained to you upfront, with no suprises when you pay. Her personality, attitude, and professionalism has kept us coming back for years, and we will continue to do so. Thank you!
Recommandé
CS
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CHADD S.
Glenburn, ND
Saturn SC2
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2017
client vérifiéVérifié Client
Oil change
Great friendly service!
Recommandé
JR
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JACOB R.
Minot Afb, ND
Chevrolet Silverado
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/04/2017
client vérifiéVérifié Client
Not great
Didn't complete my alignment right the first time
Non recommandé
KP
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KELLY P.
Minot Afb, ND
Nissan Rogue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2017
client vérifiéVérifié Client
Helpful Customer Service
I sought out Tires Plus as a cheaper option than where I had been taking my car & needed some work done on my brakes. Both people I spoke with over the course of getting quotes, scheduling, & getting the service done were extremely helpful and hear me out on what I needed. They were compliant and didn't try to push anything extra on me. They helped be sure my car could be done in a timely manner by also being sure that it got all of the work done that it needed. They did what they could to help save me money too, which I appreciated.
Recommandé
PC
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PETE C.
Minot, ND
GMC Sierra 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2017
client vérifiéVérifié Client
Great Visit
staff was friendly and got me right in and completed quickly
Recommandé
JB
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JON PAUL B.
Sherwood, ND
Dodge Grand Caravan
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/09/2017
client vérifiéVérifié Client
Schedule concerns
We were given a pick up time of 2pm. Our vehicle was not available until 3:30pm. This made us late for an appointment. The tire we brought had a tear, not a puncture. It was listed as road debris damage therefore not covered by warranty. I have doubts about this decree due to the area effected.
Non recommandé
David B., Dist. Operations Manager de Tires Plus Minot AFB a répondu le 02/09/2017 12:09 PM

Hello Jon Paul,

Sorry that the appointment took a little longer. With cars or people some appointments go fast and some go a little longer. 

The Store Manager Pete is trying to reach out to you. After doing research, the damaged tire was a mismatched tire that did not have the Road Hazard Warranty purchased on it and was the type of damage that did not meet to be covered by a manufature warranty either.

Sorry about the news.  The road hazard warranty would have covered the replacement in this case.

If you have any questions please reach out to the store at 701-727-4141.

Thanks,

David

SM
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SHANE M.
Minot, ND
Chevrolet Silverado
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/05/2017
client vérifiéVérifié Client
Replacement tires
The staff was friendly and professional; great service. They got me in and out very quickly without me having to make an appointment. The only reason I'm giving 4 stars and not 5 is because of the high cost of the tires.
Recommandé
David B., Dist. Operations Manager de Tires Plus Minot AFB a répondu le 02/05/2017 11:52 AM

Hello Shane M.,

Thank you for visiting the MAFB "Tires Plus Total Car Care" Center and for your recommendation. 

We are pleased to read that "the staff was friendly and professional" and provided great service. 

Your time is valuable & we know how important it is to get your vehicle in and out promptly. Thanks again for your business.

Safe Travels,

David B.

CD
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CHRIS/ LANITA D.
Minot Air Force Base, ND
RAM 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2017
client vérifiéVérifié Client
The best!
We are a military family and love have this service on base. They are always friendly here and do a great job. We had late reporting due to weather and they worked late to make sure the work they promised was still finished. Amazing.
Recommandé
David B., Dist. Operations Manager de Tires Plus Minot AFB a répondu le 01/21/2017 07:27 AM

Hi Chris & Lanita D.

Thank you for bringing in you fleet of personal vehicles to the "MAFB Tires Plus Total Car Care" Center. 

We appreciate you service to our great nation and vaule your time. We know life happens and we are always glad to roll with the challenges life throws us our way. So happy we could help you out when you needed it.

This has been a good old fashion North Dakota Winter and it sure is good to be flexible. Thanks again for the "Amazing" Review.

Safe Travels,

David B. 

CD
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CHRIS/ LANITA D.
Minot Air Force Base, ND
Mazda 6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2017
client vérifiéVérifié Client
Third time's a charm!
The Mazda was out third vehicle in for service this week!! We take all of our vehicles here because we know they will get the job done efficiently and with a smile.
Recommandé
CD
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CHRIS/ LANITA D.
Minot Air Force Base, ND
Jeep Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2017
client vérifiéVérifié Client
Always excellent
This particular Tires Plus is phenomenal. They have friendly people working there. I always talk to them about issues with my vehicles before someone else. Even if it isn't tire related. They're helpful and honest.
Recommandé
David B., Dist. Operations Manager de Tires Plus Minot AFB a répondu le 01/21/2017 07:20 AM

Hello Chris and Lanita D.,

Thank You for the "Phenomenal" 5 Star Review and High Recommendation for the "MAFB Tires Plus Total Car Care" Center!

We have a New Manger in the store and he is Top Notch! His leadership is instrumental to excellent customer service and a quality job.

We value your "Honest" feedback!

Safe Travels,

David B. 

MM
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MEGHAN M.
Jeep Liberty
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/15/2016
client vérifiéVérifié Client
Excellent customer service
Customer service was exceptional. They were extremely busy yet still treated every customer with a smile. My jeep wasn't taken back when my appointment was however they stayed until after closing to make sure I got my vehicle back same day.
Recommandé
David B., Dist. Operations Manager de Tires Plus Minot AFB a répondu le 12/16/2016 06:04 PM
Thanks Meghan M. for your recommendation at the Tires Plus Total Car Care Center of Bismarck, ND!

We appreciate your feedback that the staff stayed late to take good care of you. Our mission statement is focused on you, our customer and we value Your Time. So pleased to read you feel "the customer service was exceptional" and they did it with a smile!

You are always welcome to call or stop by anytime. 

Happy Holidays to to you and your family!

Safe Travels,

DavidB.
CU
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CHRISTOPHER U.
Burlington, ND
Nissan Frontier
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2016
client vérifiéVérifié Client
Staff was very friendly.
Service was complete and staff explained things well
Recommandé
David B., Dist. Operations Manager de Tires Plus Minot AFB a répondu le 12/04/2016 04:57 PM

Thanks Christopher U. for your 5 Star Review & Recommendation for the MAFB Tires Plus.

We are glad to always help out and are pleased that the "service was complete and the staff exlpained things well."

Safe Travels,

David B. 

DH
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DANIEL H.
Minot Air Force Base, ND
Ford Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/10/2016
client vérifiéVérifié Client
Lady minute fix
My truck of ten years was shaking from a bad coil and spark plug. They were able to fix me up in less than 24 hours.
Recommandé
David B., Dist. Operations Manager de Tires Plus Minot AFB a répondu le 10/11/2016 05:32 AM

Good Morning Daniel H.,

Thanks for Your High Recommendation for the MAFB "Tires Plus Total Car Care" Center. 

We enjoyed you sharing that our team was able to get your vehicle in and fixed within 24 hours.   Your time is valuable to us and we want you driving safe  on our roads in North Dakota.

Thanks for your business and if there is ever anything we can do please reach out to us. 

Safe Travels,

David B. 

NS
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NEL S.
Minot Afb, ND
Chevrolet Suburban
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2016
client vérifiéVérifié Client
Always good service
They listened to my concerns, did exactly what I asked for, and gave me a detailed explanation of what maintenance my 10 yr old car needed. Very friendly as well!
Recommandé
David B., Dist. Operations Manager de Tires Plus Minot AFB a répondu le 09/11/2016 02:00 PM

Thank you Nel S. For the 5 Star Review for the MAFB "Tires Plus Total Car Care" Center!

We appreciate you sharing that the staff  "Listened to your concerns," was "friendly" and gave you a "detailed mainentance plan" to take great care of your vehicle. 

Doing a quality job is important to us and we stand behind our 12 month or 12,000 mile warranty which is key to a long partnership.  

Thanks for your business & we looked forward to taking care of you and your vehicle on its next visit.


Safe Travels,

David B.

JT
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JORDAN T.
Minot Afb, ND
Pontiac G6
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/29/2016
client vérifiéVérifié Client
"Full inspection" Hour later im broke down.
Day before my oil change my cars running fine for the most part, Just a bit of shaking in the front but other then that nothing major. Wife takes my car in for the oil change they recommend a full inspection with rotated tires. Get both those tacked on, roughly an hour late im driving my vehicle to town ALL my cars lights turn on one by one. My vehicle shuts itself down on the side of the road. I call Tires Plus about this they tell me there's no way it was there fault and it was probably caused my the "Fluid leak" i put this in quotations because ive never seen a fluid build up anywhere in my garage, after about an hour i receive a call back from them saying they'll look at my vehicle but if THEY determine that THEY didn't do it they won't be at fault and id have to pay for the tow to get it back to my house. They were so adamant they didn't do anything im not gonna take the risk, i ask a second mechanic i know of to look at my vehicle he tells me the serpentine belt wasn't tightened down and and broke off, over all a cheap fix to do on my own ($60) but im baffled how they can do a FULL inspection and miss this.

Over all the service up front is nice, never had an issue with that but the mechanics need some retraining or fired completely. I heard all the horror stories of this place but i tried to ignore them, potential buyer beware.
Non recommandé
David B., Dist. Operations Manager de Tires Plus Minot AFB a répondu le 08/29/2016 03:10 PM

Hello,  When I called you today, you refused to talk with us. Out of professionalism, I will not repeat what you said.

Regretfully, it is unfortunate that your vehicle had some coincietnal issues after the Tire Rotation and Oil Change which do not impact a belts specs. We are sorry that your vehicle had additional issues. The issues brought attention from that inspection, you declined the work.

We complete up to a 25 Point Coureteousy Inspection that includes checking all fluid levels (colors/ proper levels); tires PSI, tread depth; and if the belt is craked or worn (not if it is loose). Your belt is a auto=tensioner spring loaded tensioner which is not a part of the inspection.  We stand behind our work.

If there is ever anything we can do in the future please let us know.

Safe Travels,

David B.

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