business image

Tire City and Affordable Auto

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(835 Avis)
90

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

Our team of experienced professionals are experts in what they do and know how to effectively apply their skills, workmanship and customer service excellence to assist you with your needs. Our knowledgeable staff is dependable, reliable and excel at offering personal service to all our customers.

Our company mission is to provide
Our team of experienced professionals are experts in what they do and know how to effectively apply their skills, workmanship and customer service excellence to assist you with your needs. Our knowledgeable staff is dependable, reliable and excel at offering personal service to all our customers.

Our company mission is to provide quality products and services at competitive rates. We are industry professionals and we are committed to listening to our customers to address your needs. We do it right the first time – we guarantee it.

We contribute our continued growth over the years to the quality of our workmanship, our selection of services and affordable rates. We take pride in the solid customer relationships we have built; our longevity in the industry is testament to our commitment to our customers.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(757) 588-5660

Heures d'ouverture

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
9:00 AM - 5:00 PM
* Heure de l'Est (É.-U. et Canada)
3655 N Military Hwy Norfolk, VA 23518
Tire City and Affordable Auto's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(835 Avis)

Client vérifié
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/18/2025
client vérifiéVérifié Client
0
Poor customer service
I’m not sure if this was a rough patch for the business, but this experience was extremely disappointing. I’ve always brought my vehicle here for service, but this week changed that entirely.

My vehicle was kept for three days without any update, and I later learned there was no mechanic available—something that was never communicated to me. When I called to check on the status, I was rudely told I needed to wait for a call instead of being given basic information.

When Dave (or David) finally called with a price, he could not explain why the cost was so high. His response was simply, “Because that’s what I’m telling you,” followed by a long, exaggerated sigh, which felt dismissive and unprofessional. When I calmly asked again for a clear explanation, none was provided.

Trust and communication are essential when it comes to vehicle repairs, and unfortunately both were lacking here. I’m not sure I’ll feel comfortable returning in the future. Dave/David would benefit greatly from improving his communication and customer service skills
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.