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Tim's Automotive & Towing

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 061 Avis)
98
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for auto repair in Bentonville, AR, you’ve found us. Here at Tim's Automotive & Towing we work hard to earn your trust and loyalty. We know how important it is to find a Bentonville car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Tim's Automotive & Towing we understand
If you’re looking for auto repair in Bentonville, AR, you’ve found us. Here at Tim's Automotive & Towing we work hard to earn your trust and loyalty. We know how important it is to find a Bentonville car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Tim's Automotive & Towing we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Bentonville offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bentonville, we are totally confident that Tim's Automotive & Towing is the best option in town!

For years Tim's Automotive & Towing has been there for the people of Bentonville. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Bentonville has to offer.

Our family of technicians and service staff sees their work here at Tim's Automotive & Towing as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Tim's Automotive & Towing was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Tim's Automotive & Towing the best car service in Bentonville!

Are you ready to experience the best Bentonville car service available? Please give us a call or make an appointment here.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(479) 273-7071

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
904 SE 21st St Bentonville, AR 72712-9776
Tim's Automotive & Towing's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 061 Avis)

DH
DENNIS H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Great Mechanic
Always professional and honest
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 05/10/2025 09:34 AM

We truly appreciate your feedback! It’s fantastic to know that our professionalism and honesty are shining through. We strive to keep things clear and straightforward, like a perfectly tuned engine. If there’s anything else you need, don’t hesitate to give us a shout!


SD
Shannon D.
Arkansas
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
Catégorie : Service
Shannon said the business has good service, good people and quality work.
Recommandé
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 05/01/2025 09:34 AM

We appreciate your feedback! It’s always fantastic to hear that our service, people, and quality work hit the mark. We strive to keep our standards high, just like your expectations! If we can help with anything else, don’t hesitate to reach out.


TC
gravatar
TOM C.
Bella Vista, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Motor mounts
Tim’s worked on my Lexus SC430 and after hours came to the conclusion that the problem requires a Lexus dealer due to the design of this roadster. They kept me in the loop all day and charged me nothing. Can’t beat that.
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 04/21/2025 09:33 AM

We appreciate you sharing your experience with us! It's always our goal to keep you informed while navigating the intricacies of automotive issues. Your Lexus SC430 is a unique ride, and sometimes it takes a little extra finesse to figure things out. We're happy we could point you in the right direction without any charges—consider it our way of ensuring you get the best for your roadster. Here's to more smooth drives ahead!


IS
Ivan S.
Arkansas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
Catégorie : Service
Ivan said they did exactly what he asked for and they didn't try to cheat him.
Recommandé
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 04/07/2025 09:34 AM

It's great to hear that we delivered exactly what you needed without any shenanigans. At Tim's Automotive & Towing, we believe in straightforward service—like a well-tuned engine, no unexpected surprises. Your satisfaction means a lot to us, and we're here whenever you need us next!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Trustworthy and reliable
Tim’s is one of those car shops where they’re going to take good care of you and be transparent with you. It gives confidence that can trust what they’re doing which isn’t always the case at other shops.
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 03/24/2025 09:33 AM

We appreciate your feedback and are glad you felt well taken care of. Finding a trustworthy mechanic can feel a bit like hunting for Bigfoot, so it’s great to hear that we’ve helped you feel confident about your car care. We’re committed to keeping the transparency alive—no smoke and mirrors here! Drive safe and feel free to stop by anytime you need us.


CR
CHAD R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
Fantastic Work as always.
The team worked on our latest purchase for us straight from the dealership and got everything fixed up.
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 03/21/2025 09:34 AM

We appreciate you taking the time to share your experience with us. It sounds like you drove off with more than just a new purchase; you’ve got a finely tuned machine on your hands now! Our team takes great pride in getting things just right, so we're happy to know we could help fix everything up for you. Drive safe and enjoy your ride!


JD
JOHNY D.
Rogers, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
9
CR-V work
Job well done
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 03/04/2025 08:09 AM

We're glad to hear you feel that way! A job well done is what we're all about. If you have any more automotive needs, you know where to find us. Safe travels!


TC
gravatar
TOM C.
Bella Vista, AR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Replace brakes
I had hoped that I could have my warped rotors machined but Shane was very frank telling me that no shop will do that with slotted and drilled rotors like I had. So I had all the rotors and pads replaced and they work great. When things like this come up, I look to the past as to whether I believe what I am being told and everyone at Tim's Automotive has been 100% straight with me and they have never tried to scare me into making some purchase. As usual, they were right.
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 03/03/2025 09:33 AM

We appreciate your thoughtful review and are glad to hear you had a straightforward experience with us. It's true that slotted and drilled rotors have their quirks, kind of like a cat that insists on sitting in your lap right when you're trying to work. We're pleased that the new rotors and pads are doing the trick for you. Our goal is always to provide honest advice without the theatrics of a dramatic sales pitch. Here's to smooth rides ahead!


SP
Shawn P.
Arkansas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2025
client vérifiéVérifié Client
Catégorie : Service
Shawn said they know their stuff and keep the vehicles running well.
Recommandé
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 01/25/2025 09:33 AM

We appreciate you recognizing our expertise! Keeping vehicles running smoothly is our mission, and it's fantastic to hear we hit the mark for you. It's always nice to know that our love for engines and all things automotive doesn’t go unnoticed. Here's to many more smooth rides ahead!


JC
Joy C.
Arkansas
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/17/2025
client vérifiéVérifié Client
Catégorie : Service
Joy said she was kind of surprised they were going to look at it but they didn't call to say they were going to do something to it that she would need to pay for. They are very kind people.
Recommandé
Jessica P., Office Manager de Tim's Automotive & Towing a répondu le 01/20/2025 09:33 AM

Thank you for sharing your experience with us. It sounds like we may have left you hanging a bit when it came to communication, and I completely understand how that can be a surprise—like finding out your favorite sandwich has a veggie option you never knew existed. We appreciate your kind words about our team, and rest assured, we'll work on keeping our customers in the loop a little more next time. Your feedback helps us improve. Happy driving!


KB
Karen B.
Arkansas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2025
client vérifiéVérifié Client
Catégorie : Service
Karen said they've always been honest and trustworthy. She has recommended them to several people.
Recommandé

Client vérifié
Bentonville, AR
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2024
client vérifiéVérifié Client
10
Electrical issue
Had electrical issue draining the battery. Had thorough evaluation that revealed the problem after many hours of tracing. Taken care of at very reasonable cost considering time spent. Always great service.

KS
Kristin S.
Arkansas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2024
client vérifiéVérifié Client
Catégorie : Service
Kristin said the technicians are very helpful, communicative, and express a clear difference between another facility's and this business's service. The service experience was refreshing.
Recommandé

AM
Alicia M.
Arkansas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2024
client vérifiéVérifié Client
Catégorie : Service
Alicia said they were great. It was a different kind of issue they took their vehicle in for. And, instead to giving them a bunch of expensive options, they gave them the best diagnosis and said they would go from there.
Recommandé

TN
Tim N.
Arkansas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2024
client vérifiéVérifié Client
Catégorie : Service
Tim said they got the vehicle done in a day and the people were nice.
Recommandé
Bons de services et publications
We’re thrilled to hear you find our team professional and honest! 🚗✨ At Tim's Automotive & Towing, our goal is to keep your car running smoothly and your trust in high gear! Thanks for the kind words! #CustomerAppreciation #TimzTowing
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Thank you for the stellar review! 🚗✨ We love turning dealership finds into dream rides! If your car needs a little TLC, you know where to find us! #TimstoTheRescue #AutoMagic
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Thanks for the shout-out! We're thrilled you think we did a job well done. It's no small task keeping those wheels turning, but we love every minute of it! 🚗💨 Come see us again for more automotive magic! #TimetoTow #AutoExperts
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🚗🔧 Thank you for trusting Tim’s Automotive! We're thrilled our honest advice helped you get those rotors back in shape! No scare tactics here, just solid service. When in doubt, we’ll steer you straight! 😄 #Tim'sAutomotive #HonestService
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We're thrilled to hear you love our no-nonsense approach! ?✨ No overselling, just great service. We’re honored to be your go-to for automotive needs! Thanks for trusting us! ? #TimsAutomotive #CustomerFirst
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We're thrilled to hear that Turner has been your guide to car care! ?✨ He's got a knack for making the under-the-hood mysteries a little less mysterious. Thanks for trusting us with your ride! ?️ #CustomerCare #TimelyService
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?✨ Big thanks to our amazing customers for spreading the love on social media! We aim to keep your rides running smoothly and your smiles shining. Your support is the fuel to our engine! Keep those wheels turning! ?❤️ #CustomerLove #TimsAutomotive
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Thank you for the awesome review! ?✨ We're thrilled you think our service is excellent—customer service and work quality are our turbocharged specialties! We're here to keep you rolling smoothly! #TimIsOnYourSide #AutoExcellence
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Thanks for the fantastic review, Herb! ? We're thrilled to hear that you had an excellent experience with our professional service. We appreciate your support! #CustomerSatisfaction #Automotive
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? Thanks for the ⭐⭐⭐⭐⭐ review! We're glad to be your go-to for 20 years! Your trust means a lot to us. We're here to provide top-notch service at a wallet-friendly price. #CustomerAppreciation #AutoMaintenance
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Thanks for the glowing review! We're thrilled to be your go-to for all things automotive. We appreciate your support and can't wait to keep 'wrenching' for you! ?️? #Tim'sAutomotive #CustomerAppreciation
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? We appreciate the kind words, Linda! It's great to know that we could provide you with reliable and affordable service. Your trust means the world to us! ?? #CustomerAppreciation #HonestService
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Thanks for the awesome review, Lonnie! We're thrilled to hear that you had a great experience with us. We aim to keep the service fast, efficient, and affordable. Your support means a lot! ??️ #CustomerAppreciation #QualityService
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Thanks for the 5 stars, Matthew! ? We're on a mission to always provide top-notch service! We appreciate your support! #CustomerSatisfaction #BestService
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Thanks for the love, Nancy! We're thrilled to be your go-to garage for 20 years! ?? We'll keep those wheels turning for many more years to come! #CustomerAppreciation #Tim'sAutomotive
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Thanks for the kind words, Ernie! ? We appreciate your trust and continued support. Here's to many more smooth rides together! ? #CustomerAppreciation #TrustworthyService
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? We're thrilled to hear that you've been a part of the Tim's Automotive & Towing family for nearly 20 years! ? Thank you for your support and trust. We'll keep providing honest and affordable car repairs. #CustomerAppreciation #Tim'sAutomotiveTowing
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Hey there, Jeff! ? Thanks for the 5-star review! We always stand behind our work, just like a trusty set of wheels. Your support means the world to us! #CustomerAppreciation #Tim'sAutomotiveTowing
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Thank you for your trust in our team! We're thrilled to keep your car running smoothly and saving you from car payments. Your support means the world to us! ?? #CustomerAppreciation #Grateful
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? Thank you for the awesome review, Alyssa! We're glad we could help you out with your car trouble. We appreciate your recommendation and look forward to serving you and your friends in the future! #CustomerAppreciation #Tim'sAutomotive
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Hey there, thanks a ton for the ⭐⭐⭐⭐⭐ review! You made our day! We're glad we could get your car back on the road so quickly. ?? #CustomerAppreciation #Tim'sAutomotiveTowing
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We're thrilled to be your go-to wrenching crew, David! ? Making appointments just means you're in high demand, right? Thanks for trusting us with your 'junk'! ? #CustomerAppreciation #FiveStars
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? Thanks for the stellar review! We're thrilled to have earned your trust over the years. We'll keep working hard to provide quick, honest, and ethical service. ?? #CustomerAppreciation #Tim'sAutomotive
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? Thanks for the amazing review, Les! We're thrilled to hear that you'll be back for your automotive needs. We can't wait to assist you again! #CustomerAppreciation #AutomotiveExcellence
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Thanks for the 5-star review! ? We're thrilled that you appreciated our reasonable prices and quality work. Our team always aims to be upfront and cost-effective. We're here for you! #CustomerAppreciation #QualityService
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Thanks for the 5-star review, Paul! We're thrilled to hear that you had a great experience with us. We aim to keep your car running as smoothly as a freshly oiled engine ?? #HappyCustomers #Tim'sAuto
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Thanks for the 5-star review, Brian! We're glad we could help you make a decision on your car's maintenance. Here's to many more worry-free miles ahead! ??️ #CustomerAppreciation #Tim'sAutomotive
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Thanks for trusting us with your pre-purchase inspection! We're thrilled to hear our team could give you peace of mind. Safe travels! ?? #CustomerSatisfaction #AutoMaintenance
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Thank you for the glowing review, Nattasha! ? We're thrilled to have helped with your van. Please don't hesitate to reach out if you need us again! #CustomerAppreciation #FiveStarService
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????? Thank you for the stellar review! We're thrilled to hear you had a great experience with us. Your satisfaction is our priority! #Tim'sAuto #Bentonville ?✨
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? Thank you for the ⭐⭐⭐⭐⭐ review, Dave! We're glad we could help fix your Dodge Ram without any unnecessary work. ?? Your positive feedback means a lot to us! #HappyCustomers #Tim'sAutomotive #Bentonville
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????? Thank you for choosing Tim's Automotive for over 19 years! We're thrilled that Shane, Turner, and Jeremy provided a great experience. Your loyalty means the world to us! ? #CustomerAppreciation #GreatService #Tim'sAutomotive #Bentonville
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Thanks Lisa! ? We're thrilled to be treated like family and we appreciate your kind words! ? #CustomerLove #Grateful #Bentonville
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? Thank you for the glowing review! ? We're thrilled to be your go-to for all your automotive needs. ? #CustomerLove #5StarReview #Tim'sAutomotive&Bentonville
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Thanks for the great review, Mike! ? We're so glad you had a great experience with our team. #Bentonville #CustomerService #HappyCustomers ???
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Thanks for the kind words, Denny! ? We're proud to provide top-notch service in #Bentonville. #HappyCustomer #AutoRepair #Tim'sAutomotive&Towing
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Thanks, Lonnie! ? We're so glad you had a great experience with us! ? We strive to provide fast, honest, and reliable service to all our customers in #Bentonville. ? #ThankYou #HappyCustomers #ReliableService
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Thank you for your loyalty, Stephen! We are so glad to have been able to serve you for so many years. ? #ChristianCompany #Bentonville #CustomerService #AutoCare
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Thanks for the kind words, Mike! We're proud to serve the Bentonville area with quality repairs at a fair price. ?? #Bentonville #QualityRepairs #FairPrice
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Thanks for the great review, Catherine! ? We're so glad you had a great experience with us at Tim's Automotive & Towing in Bentonville. #HappyCustomer #Bentonville #AutoRepair ?
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Thanks for the great review, Ron! We're glad you're happy with the results. ? #HeadlightRestoration #Bentonville #HappyCustomer
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Thanks for your trust, Kent! We're proud to serve veterans. ?? #VeteransDiscount #Bentonville #TimsAutomotiveTowing
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Thanks for trusting us with your Lexus, Tom! ? We're glad we could get the job done on budget. ? #Bentonville #Tim'sAutomotive #Towing #Lexus #SC430 ??
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