Jeff said this business fixed what the problem was and they know what they are doing, but they didn't put his headliner back in properly. Now he has to drive back there and leave his vehicle again, so they can take care of it. He just got a brand new headliner and they got greasy hands on it. He isn't sure if they are planning on cleaning it or if he is going to have take care of it himself. It sounds like he is unhappy, but they did a good job and if they would have gone a little further and done the extra work to make sure his headliner was snapped in he would have been completely satisfied.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Vérifié Client
