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The Muffler Shop

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 668 Avis)
96
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(702) 564-6655

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
105 E Coogan Drive Henderson, NV 89011
The Muffler Shop's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 668 Avis)

RL
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Rob L.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2025
client vérifiéVérifié Client
10
Oil leak repair
Job was completed and on my way same day.

KC
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Kevin C.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2025
client vérifiéVérifié Client
10
Muffler
Everything was great !
Very efficient, nice , knowledgeable!
MARY M. de The Muffler Shop a répondu le 01/09/2025 09:39 AM

We're happy to hear that everything was great! Efficiency and knowledge are our bread and butter, and we're glad our team could deliver on both fronts. If you need anything else or have questions, just give us a shout. We're here to keep you and your vehicle rolling smoothly!


PE
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Paul E.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2024
client vérifiéVérifié Client
10
Great service - honest advice
This shop has moved but has same great service. They inspect my truck and give me sound advice about what it needs and doesnt need and options re well explained. Recommend.
MARY M. de The Muffler Shop a répondu le 12/31/2024 04:40 AM

We're glad to hear that our move hasn’t affected the great service you’ve come to expect from us. It sounds like you appreciate our honesty and the detailed advice we aim to provide. Your recommendation is as valuable! Thanks for taking the time to share your experience.


TB
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Talan B.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2024
client vérifiéVérifié Client
10
Great shop
Premium welds, nice people, fast, and super professional jobs! Super pleased with their work
MARY M. de The Muffler Shop a répondu le 12/11/2024 09:37 AM

We're glad to hear that you had a top-notch experience with us! It sounds like our team hit all the right notes with their premium welds and professional service. If only we could get an award for being nice—now that would be something! Your satisfaction means a lot to us, and we’re here whenever you need us for your next project. Keep on cruising smoothly!


MC
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Mary Jean C.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2024
client vérifiéVérifié Client
10
Honest and professional
I feel confident that any work handled by the Muffler Shop will be executed with honesty and integrity. I am very pleased with my recent visit. I highly recommend the Muffler Shop!
MARY M. de The Muffler Shop a répondu le 12/11/2024 09:37 AM

We're delighted to hear that you felt confident in our services and appreciated the honesty and integrity we strive for! Knowing you're pleased with your recent visit gives us a warm fuzzy feeling—almost like a freshly repaired exhaust. Your recommendation means a lot to us, and we promise to keep delivering that level of service you can rely on. Thanks for your support!


BL
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Barbra L.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2024
client vérifiéVérifié Client
10
Great professional service as usual.
I will continue to use your services. Liked your former location better, though.
MARY M. de The Muffler Shop a répondu le 12/05/2024 11:06 AM

We appreciate your loyalty and feedback, and we'll keep striving to serve you better every time.


DN
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Debora N.
Las Vegas, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2024
client vérifiéVérifié Client
10
Always great
They know what they are doing and I am always satisfied with their work
MARY M. de The Muffler Shop a répondu le 12/05/2024 09:38 AM

We appreciate your feedback! It’s great to hear that you’re consistently satisfied with our work. Our team takes pride in knowing their stuff, and we just love being your go-to for all things muffler-related. Here’s to keeping those engines purring smoothly!


CV
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Crystal V.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2024
client vérifiéVérifié Client
10
Coolant leak
As always this shop is top notch. I never feel like they’re trying to rip me off. A very stand up establishment. I will always take all of my mechanical needs here. Great service and always a happy outcome!!!
MARY M. de The Muffler Shop a répondu le 12/03/2024 04:33 PM

We appreciate your kind words and are happy to hear about your positive experiences with us. It’s always our goal to keep our customers feeling like they’re part of the family. Your trust means the world to us, and we're glad you’ll continue to choose us for all your mechanical needs. Here’s to more happy outcomes in the future!


CH
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Candice H.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2024
client vérifiéVérifié Client
10
Road noise
Courteous and quick. Free inspection provided, noise was normal. Gave me peace of mind!
MARY M. de The Muffler Shop a répondu le 11/27/2024 05:53 AM

We appreciate you taking the time to share your experience! It’s great to hear that our team was courteous and managed to provide a speedy inspection. If there’s anything else we can help with in the future, you know where to find us!


Client vérifié
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2024
client vérifiéVérifié Client
10
Great Service
Great service as usual! They are quick and efficient.
MARY M. de The Muffler Shop a répondu le 11/16/2024 06:35 AM

We appreciate you taking the time to share your experience! It’s always nice to hear that our speed and efficiency met your expectations!


QP
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Quinn P.
Las Vegas, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2024
client vérifiéVérifié Client
10
Muffler Shop is the best!
Thank you to the team at the Muffler Shop Henderson! Everyone was super nice and professional. I have been going to the shop since I was a teenager and now I’m old! Always the best service and the absolute integrity of the people working there is hands down the best. There’s a reason the shop has continued to do business for so many years.

Thank you all
MARY M. de The Muffler Shop a répondu le 11/15/2024 01:17 PM

It’s fantastic to hear that you've been with us since your teenage years—time certainly flies, doesn’t it? We're delighted that our team's kindness and professionalism have kept you coming back. Integrity may not be the flashiest quality, but we believe it's the secret sauce that keeps our engines running smoothly. Your loyalty and support over the years mean a lot to us, and we're committed to keeping up that level of service. Here's to many more years of making sure your ride is just the way you like it!


Client vérifié
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/11/2024
client vérifiéVérifié Client
10
Always professional
So appreciate the fast response and service provided when we had issues with both of our vehicles at the same time. Have been using The Muffler Shop for over 30 years.
MARY M. de The Muffler Shop a répondu le 11/11/2024 07:47 AM

We're glad to hear that you had such a speedy experience with us, especially when both vehicles had issues at the same time! Thirty years is quite a loyalty badge—it's safe to say you’re part of the family now. We're here to keep the wheels turning and the service fast, so anytime you need us, just give a shout!


CH
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Coach H.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/04/2024
client vérifiéVérifié Client
10
Excellent Service!
The Muffler Shop is always so thorough and helpful. We bring all of our cars to them and share with everyone we know!
MARY M. de The Muffler Shop a répondu le 11/05/2024 09:36 AM

We're glad to know that you find us thorough and helpful! It's always a pleasure to work on your cars, and we appreciate you sharing the love with your friends. If only our pistons could blush! We promise to keep giving you the high-quality service you've come to expect from us. Thanks for being a loyal customer!


MS
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Mitch S.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/01/2024
client vérifiéVérifié Client
10
Always on time and always clean
I can't say enough about how I appreciate the Muffler Shop. They always finish my car when they tell me it will be done and the shop is always clean and looking sharp. I appreciate their professionalism and courtesy when I get to have them work on one of my cars.
MARY M. de The Muffler Shop a répondu le 11/02/2024 09:36 AM

It's fantastic to hear that you have such a positive experience at The Muffler Shop! We pride ourselves on being punctual, and it's great to know our efforts in maintaining a clean and sharp environment haven't gone unnoticed. Your kind words about our professionalism and courtesy are music to our ears. We hope to keep your rides running smoothly and looking sharp!


Client vérifié
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2024
client vérifiéVérifié Client
10
Excellent service
I appreciate the honesty and the quality of service I receive at the Muffler Shop.
MARY M. de The Muffler Shop a répondu le 11/15/2024 01:18 PM

We're glad to hear that you appreciate our honesty and the quality of service you experienced! We believe that a little transparency goes a long way.  If there’s anything else we can assist you with, just let us know!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.