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The Muffler Shop

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 687 Avis)
96
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

The Muffler Shop
is your local auto shop serving the HENDERSON, NV area. Give us a call for your automotive needs.
The Muffler Shop
is your local auto shop serving the HENDERSON, NV area. Give us a call for your automotive needs.

Catégories
Réparation automobile, Vidange, Entretien de la voiture
Contact
(702) 564-6655

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
105 E Coogan Drive Henderson, NV 89011
The Muffler Shop's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 687 Avis)

SS
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Sylvia S.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
GMC Sonoma
Got an old GMC truck, that had sat for at least 5 years. I asked for them to go through the truck and tell me what it needed to get it on the road. I got a fair price, and breakdown. What was needed and what should be but could wait. They also let me know the ac didn't work and a separate quote for that. I knew they were the shop to trust. I mean who drops off truck and says go through it. Great job, quick and efficient.
MARY M. de The Muffler Shop a répondu le 05/19/2025 07:01 PM

We appreciate your fantastic feedback! It sounds like your GMC truck was due for a little TLC after its long sabbatical. Our team loves playing detective to find out what’s going on under the hood. We're glad we could provide clarity on the repairs needed, along with those that can hold off for a bit - that way you can keep the budget in check. And rest assured, we aim to keep our customers informed on all fronts.  Thank you for your trust in us.


JK
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Judy K.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Excellent service. Fair pricing.
Have been taking our 3 vehicles to The Muffler Shop for 17 yrs. Outstanding service and reasonable pricing. I highly recommend them.
MARY M. de The Muffler Shop a répondu le 05/16/2025 06:31 AM

It's fantastic to hear you've been with us for 17 years! We're glad you find our service outstanding and our prices reasonable. Your recommendation means a lot to us.


LS
Litza S.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Great experience
Great service and customer service
Reasonable price and time for fixing our cars
MARY M. de The Muffler Shop a répondu le 05/09/2025 09:40 AM

We appreciate your feedback on our service! It's fantastic to hear that you found our prices reasonable and the time for repairs to be efficient. Our team works hard to keep things running smoothly, both under the hood and at the front desk. We're glad we could help you out!


Client vérifié
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Honest service
Accidentally overcharged and was called by the Muffler shop to tell me of the error. I would have never noticed. They corrected it, refunded my credit card and apologized for the mistake.
MARY M. de The Muffler Shop a répondu le 05/07/2025 05:48 AM

We appreciate you taking a moment to share your experience with us. We're proud our team was able to get everything sorted out for you. It's all about keeping things transparent.  We appreciate you and your trust in us.


BC
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Brodie C.
Henderson, NV
Ford F-350 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
My truck was in dire need…
I needed some work on my 2019 Super Duty… and The Muffler Shop came though again! They do their jobs right! A lot of work on replacing front/rear brakes and front wheel bearing hubs. I came to them for a second opinion after seeing a National Chain… that National Chain was a joke and I had to ask myself why I even bothered!
My truck is now exclusively a Muffler Shop truck.
MARY M. de The Muffler Shop a répondu le 05/02/2025 09:41 AM

It's fantastic to hear that your Super Duty is living its best life with us! We appreciate you trusting us to take care of your brakes and wheel bearings, especially after that "chain of events" with the other folks. It sounds like you made the right call coming to The Muffler Shop. We'll keep your truck happily rolling—just think of us as its trusty pit crew. Safe travels on the road ahead!


JB
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John B.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
9
Work on Nissan
Excellent work.
MARY M. de The Muffler Shop a répondu le 05/01/2025 09:40 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you found our work to be excellent. We always strive for the best, even when the mufflers seem to have their own ideas. Your support means a lot to us!


GS
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Gail S.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Thoroughly examined by the experts
The price may be higher but the service is excellent. Extremely pleased with my oil change today.
MARY M. de The Muffler Shop a répondu le 04/17/2025 08:26 PM

We appreciate you taking the time to share your experience. It's always great to hear that our service is hitting the mark. If you need anything else, just give us a shout.


DC
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Dennis C.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Great quality of repairs and communication.
The Muffler shop has been taking care of all my vehicles for years. I highly recommend taking your vehicle here too. They always fix what is needed, give me good advise and the repairs have lasted. I own a business and take 7 different vehicles to them. I trust them!
Dennis Cope
Evolution AC (Owner)
MARY M. de The Muffler Shop a répondu le 04/16/2025 09:39 AM

We're glad to hear that you've entrusted your vehicles to us for all these years. It sounds like your fleet gets quite the workout, so we appreciate your loyalty and the recommendation! We strive to ensure that everything is running smoothly, and it's great to know that our repairs have stood the test of time. Here’s to many more years of keeping your vehicles in tip-top shape!


MR
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Matthew R.
Henderson, NV
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Awesome staff and work always
I come here for everything I need done to my 2006 Dodge 3500. They have great rates, prices, and staff! They always go above and beyond. Even though I don’t know much about vehicles they do everything they can to make you understand what is wrong or what needs fixing. Trust them completely. Wish more companies worked like this. It’s like how businesses used to work. Highly recommend.
MARY M. de The Muffler Shop a répondu le 04/09/2025 04:48 AM

We're thrilled to hear you consider us your go-to for your auto repairs! It sounds like our team has managed to earn your trust. We're glad we could break things down for you in a way that makes sense. Your recommendation is the best compliment we could ask for, and we’ll keep striving to provide that service you appreciate.


FC
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Frank C.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
10
Great Service
I have been a customer for over 15 years and have never been disapointed with their service.
Highly recommended.
MARY M. de The Muffler Shop a répondu le 04/02/2025 04:45 AM

Thank you, Frank!  It means so much that you've trusted us for over 15 years.  Thank you for the great review.


MP
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Mike P.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Oil Change
They do many services but I just had an oil change today. They always do a great job!
MARY M. de The Muffler Shop a répondu le 04/02/2025 04:44 AM

Thank you, Mike!  We appreciate your loyalty to our shop and value our friendship.


RL
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Rob L.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
10
5 stars says it all.
As always, good service.
MARY M. de The Muffler Shop a répondu le 03/25/2025 09:37 AM

It’s always great to hear when our customers appreciate the service we strive to provide. We aim to keep things running smoothly—just like a well-tuned engine. Please know that your business means a lot to us, and we're here whenever you need us. Safe driving!


KD
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K D.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
10
Always good work and pleasant people.
Always good work and pleasant people.
MARY M. de The Muffler Shop a répondu le 03/03/2025 05:43 PM

Thank you for the kind words!  We aim to make your experience a good one with every visit.


BL
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Bill L.
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
Excellant
The service is fast. The techs and office people are really easy to work with
MARY M. de The Muffler Shop a répondu le 02/22/2025 09:40 AM

We appreciate your feedback! It’s great to hear that our team is hitting the fast track while keeping everything smooth and easy. We strive to keep things rolling without any bumps along the way. If you ever have more to share, we’re all ears!


Client vérifié
Henderson, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Great Experience
You will not find a more honest place to take your vehicle.
MARY M. de The Muffler Shop a répondu le 02/20/2025 09:10 AM

Thank you! Your support means a lot, and we're here to keep your vehicle running smoothly without any hidden surprises. Let us know if you need anything else!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.