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The Haus

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(68 Avis)
-100
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

À propos

The Haus in Santa Monica, CA provides specialized service and repair for BMW and Mini Cooper automobiles. Schedule your appointment today! The Haus in Santa Monica, CA provides specialized service and repair for BMW and Mini Cooper automobiles. Schedule your appointment today!

Catégories
Réparation automobile européenne, Réparation automobile d'importation, Atelier de réparation
Contact
(310) 299-7693

Heures d'ouverture

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
2621 Pico Blvd Suite A Santa Monica, CA 90405
The Haus' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(68 Avis)

AL
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alessandro l.
Los Angeles, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/22/2022
0
worst ever experience
If you own BMW please go somewhere else...save you money cause you will loss
without even repair your car, and of course they going to ask more money to fix other stuff, and please test your car before you paid,
do not trust them.

WK
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Wendy K.
Los Angeles, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2021
client vérifiéVérifié Client
Excellent customer service
Honest, efficient, and excellent customer service. I will definitely return my Mini to The Haus and avoid the high prices of the dealership. As a nurse who has been working crazy and unpredictable hours this past year I appreciated that they allowed me pick up my car when it was convenient for me and outside of their posted business hours.
Recommandé

JM
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Julie M.
Santa Monica, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2021
client vérifiéVérifié Client
Thorough & reasonable
I appreciate how thorough they are and their prices are much less than dealership. They are good guys who don’t take advantage and are very fair.
Recommandé

KS
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Kirin S.
Playa Del Rey, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2021
client vérifiéVérifié Client
Best repair shop, best people
The people at Haus have gone above and beyond more than once for me. They are very fair in their pricing and communicate every step of the way. I couldn’t be happier in the maintenance of my car. Truly appreciate all the of the people I’ve dealt with there.
Recommandé

MC
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Mac C.
Santa Monica, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2021
client vérifiéVérifié Client
Knowledge, capability, professional
I found their service and repair to be a high quality. Mechanics are some of the best !
Recommandé

DM
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Donna M.
Venice, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2021
client vérifiéVérifié Client
Could this be LEMONS turned into LEMONADE???
Wonderful experience - so far - with this local SM shop! Horrible car issue (oil in coolant - how did THAT happen???) / couldn't drive & had to find someone nearby my office. Everyone was so "on it", professional & communicative. This might become my primary repair shop... Thank, Haus...
Recommandé

MB
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Michael B.
Los Angeles, CA
BMW 745i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2021
client vérifiéVérifié Client
Very Pleased
The Haus quickly identified that my battery was failing and replaced it. I was pleased that they also reviewed a repair that was completed on the previous visit to make sure that no other related issues were developing.
Recommandé

PG
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Paola G.
Los Angeles, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2020
client vérifiéVérifié Client
They are very personable
This shop is owned by an extremely reliable guy. Everyone here is knowledgeable about MINI. They go far beyond providing a good quality service. Kevin takes every single step to ensure that his costumers are satisfied and well taken care of.
I never experienced anything like this before. This is an excellent business place. When I walk into a mechanic shop as a woman I always feel uncomfortable but not at the Haus. Here I feel like I’m among capable friends.
Thanks for all that you do!
Recommandé

LR
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Lyndie R.
Santa Monica, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2020
client vérifiéVérifié Client
Quick Service
Was able to make an appointment for a routine check up and oil change very easily. I love bringing my Mini here because I know there's a knowledgeable and experienced team helping me out. Great customer service, I feel very taken care of.
Recommandé

CS
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Chris S.
Los Angeles, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2020
client vérifiéVérifié Client
Honest and knew they knew what they were talking about! Very Professional!
The Haus did a thorough analysis of my car's problems and didn't even charge me! Can't ask for more than that!
Recommandé

ML
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Mina L.
Santa Monica, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2020
client vérifiéVérifié Client
Great service
We found out the issue got it fixed now car drives great
Recommandé

WS
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Wendy S.
Santa Monica, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2020
client vérifiéVérifié Client
Maintenance Check
How many times have you brought your car into the shop for a checkup and are told your car is in perfect health and nothing needs to be repaired... Well, these guys are that honest that if nothing needs to be repaired they don’t make it so there is... I was in disbelief and grateful! Love these guys!! Ben and Kev, thank you!
Recommandé

DO
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Dan O.
Santa Monica, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2020
client vérifiéVérifié Client
Always awesome
A simple rear view mirror fix took 20
Min and was a modest cost. The Haus is always super reasonable and fair.
Recommandé

SS
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Stephan S.
Santa Monica, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2020
client vérifiéVérifié Client
Thanks for all you work
I appreciate all the hard work the men over at the Haus Auto do for me. A1
Stephan Solazzo
Recommandé

JW
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Jeff W.
Santa Monica, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/25/2020
client vérifiéVérifié Client
Excellent experience
The Haus never fails to provide excellent customer service and first-rate car maintenance and repair. Just had oil change and service on my 2016 535d. Kevin gave me a very thorough explanation of a service light that had come on but didn't try to upsell me. Instead, he recommended driving the car and waiting to see if the engine light came back on. I did and it hasn't. Love this place.
Recommandé

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