The Garage is a proud, family-owned business where every vehicle is treated with the same care and dedication as if it belonged to one of our own. The Garage is a proud, family-owned business where every vehicle is treated with the same care and dedication as if it belonged to one of our own.
Vérifié ClientHi Jody, We're sorry to hear you're still unhappy. As we discussed over the phone 3 weeks ago, we were very sorry for the rattle due to a bolt not being completely tight like the rest, and all we would need is to have you bring your vehicle by, and we'd be more than happy to take care of it for you. You declined to do so, since you were able to do it yourself and your schedule sounded quite busy, which is completely understandable. This is the first time we're hearing of a brake squeal, though. But we would have been more than happy to also diagnose this under your original diagnosis, no problem, even with it being intermittent, as you mentioned. We're very sad to read this and wish you the absolute best!