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The Car Doctor Shop

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(38 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Hello, Dr Rob here, and I'm an Automotive Consultant, Trainer, and Master Certified Technician, and it is my goal to raise the level of Trust & Respect in the Auto Repair Industry by properly diagnosing and repairing Today's Crazy Comlex Vehicles! I'm also an EXPERT Diagnostic/Repair technician when it comes to diagnosing and repairing Hello, Dr Rob here, and I'm an Automotive Consultant, Trainer, and Master Certified Technician, and it is my goal to raise the level of Trust & Respect in the Auto Repair Industry by properly diagnosing and repairing Today's Crazy Comlex Vehicles! I'm also an EXPERT Diagnostic/Repair technician when it comes to diagnosing and repairing OBD-1 vehicles from the early 80's to the late 90's. I have spent over 36 years collecting all the factory level diagnostic tools needed to properly diagnosing and repair these older vehicles. That includes getting these vehicles to pass DEQ, electrical repairs, check engine light issues, stalling, ect. Thank You for checking out my Car Doctor Shop! Dr Rob The Car Doctor over and out. :) ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(971) 441-6038

Heures d'ouverture

Mon
10:00 AM - 5:30 PM
Tue
10:00 AM - 5:30 PM
Wed
10:00 AM - 5:30 PM
Thu
10:00 AM - 5:30 PM
Fri
10:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
185 SW Dennis Ave Suite E Hillsboro, OR 97123
The Car Doctor Shop's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(38 Avis)

LS
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Lise S.
Portland, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
10
Kept our 1993 Mitsubishi Diamante alive!
These fine folks found a TCM (transmission control module) for our 32 year old wagon and it’s been running like a dream. Thank you!
Sam de The Car Doctor Shop a répondu le 05/05/2025 04:19 PM

Lise and Andrew,
It's so great to hear your Mitsubishi is running beautifully! Stories like yours fuel our passion for keeping these wonderful vehicles on the road for you and many others.  Don't hesitate to bring your car back whenever you need our expertise.


OV
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Omar V.
Hillsboro, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Electrical wiz
Doc Rob is an electrical wiz, after 3 other mechanics took at look at our suburban and couldn’t figure out the issue, the doc got her fixed up right away and at a fair price.
Sam de The Car Doctor Shop a répondu le 05/01/2025 03:32 PM

YES! This is the kind of feedback that makes our day! So excited Dr. Rob, our "electrical wiz," could get your Suburban sorted out quickly and fairly after others couldn't. Thanks a million for the awesome 5-star review! We're here for you whenever you need us! Here’s to smooth rides ahead!


CE
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CHARLES E.
Beaverton, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
10
Computer Issue causing multiple symptoms
2019 vehicle first stopped Auto-Stop at lights for about two to three months, then had a Tire Pressure Monitoring issue, first at the right rear wheel showing no reading though the tire was still fully inflated. Diags showed that the light from the TPMS was supposedly causing the AutoStop to not function. The actual fix was resetting the error codes in the computer, which seems to have remedied the TPMS issue, possibly the AutoStop issue also, but it still has not AutoStopped in the 24 hours since picking the vehicle up, although further driving may trigger it to function again I'm told. The vehicle was ready at the forecasted time for pick up and seems to perform better than at drop-off! No parts were replaced, just great diagnostics and rest of codes!
Sam de The Car Doctor Shop a répondu le 04/24/2025 05:16 AM

Charles,
Thanks so much for your review! We're so happy we could quickly resolve the tire light issue for you. Please don't hesitate to call us if that stop/start feature doesn't kick in soon so we can take another look. We truly appreciate your business and look forward to assisting you with all your future vehicle needs.


JN
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Julie N.
Hillsboro, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
1989 Jeep Grand Wagoneer
Our beloved Jeep needed some TLC and Dr. Rob and team were a delight to work with. Very thorough, answered our questions, even took our vehicle through DEQ!!! Here's to another 36 years on the road.
Sam de The Car Doctor Shop a répondu le 04/09/2025 04:29 PM

Julie,

Thank you for your wonderful review!  We are very happy your beloved Jeep is back in top shape and ready for many more adventures! It was our absolute pleasure to care for it and work with you. It brings our team joy to know we could make the process smooth and get you through DEQ.

Here's to another 36 glorious years on the road for you and your Jeep! Cheers to many more miles and memories! 🥂


TS
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Tom S.
Hillsboro, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
Professional service and quick.
Dr Rob is a master at what he does. I will be back with my Jeep needs his help.
Clean shop and a honest work ethic. Thanks Dr Rob.
Sam de The Car Doctor Shop a répondu le 02/13/2025 08:12 AM

Tom, 
Thank you so much for the kind words! I'm thrilled to hear that you're happy with the work and the experience at the shop. It's always a pleasure to help out with your Jeep needs, and I look forward to seeing you again soon. Your support means a lot! Thanks again!


GO
Gregory O.
Hillsboro, OR
Oldsmobile Eighty-Eight
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
1989 olds
Very great service will be back
Sam de The Car Doctor Shop a répondu le 02/13/2025 08:13 AM

Greg,
We appreciate your kind words regarding our service. It is always our goal to provide an experience that leaves customers delighted. We look forward to working on your vehicle again.


CM
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Chris M.
Hebo, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2025
client vérifiéVérifié Client
10
Friendly and straightforward
Repairing a car can very stressful and dr Rob made it a very positive experience for I will bringing all my future repairs to him. A shout out to Dr Rob who really went the extra mile for me. Thank you brother.
Sam de The Car Doctor Shop a répondu le 02/10/2025 06:15 AM

Chris,
We are pleased to know that your experience with us has transformed a typically stressful situation into a positive one. Dr. Rob's dedication to going the extra mile is indeed commendable, and it's great to see that his efforts have resonated with you. We look forward to assisting you with your future repairs and keeping your vehicle in top-notch shape—after all, it deserves just as much care as you do.  Thank you for the great review!!


MH
Matthew H.
Beaverton, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
10
Solved multiple problems in one visit
Rob was transparent, thorough, and resolved the problem I came in for. He also found another issue that two others and the dealership missed.

I had a great experience and will recommend Rob to anyone in need of diagnostics.
Sam de The Car Doctor Shop a répondu le 01/24/2025 07:56 AM

We appreciate your feedback regarding your recent experience. It is gratifying to hear that Rob's transparency and thoroughness made a positive impression, resembling a detective uncovering hidden clues in an auto mystery. It is our mission to ensure that all issues, big or small, receive the appropriate attention. Wishing you many smooth rides ahead as you navigate the open road.


BJ
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Brady J.
Portland, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/22/2025
client vérifiéVérifié Client
10
Great Service
Brought my vehicle in for some chewed up wires from a rodent. Rob was able to get my car in on a Monday, give me the diagnosis and estimate on Tuesday, and had it fixed and ready to go Wednesday. All within 48 hours.

Rob was very friendly, explained everything clearly, and truly cares about giving the customer a positive experience. Would recommend if looking for someone trusty to work on your car.
Sam de The Car Doctor Shop a répondu le 01/23/2025 12:33 PM

We appreciate your positive feedback regarding your recent experience with us. It appears that Rob not only took care of your vehicle but also kept the little critters at bay – we might have to recruit him as our official rodent repellent expert! It is gratifying to know that his clear communication and dedication left a positive impression on you. Your recommendation means a lot to us, and we are glad to have earned your trust in handling your car's needs. Looking forward to being your go-to auto care team!


DR
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Don R.
Oregon City, OR
Nissan Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2025
client vérifiéVérifié Client
10
Making thing’s wright!
The team at Car Doctor doesn’t just throw parts at things they diagnose it and make it right. I highly recommend you seeing these guys.
Dr Rob R., Chief Surgeon de The Car Doctor Shop a répondu le 01/13/2025 10:46 AM

We sincerely appreciate your commendation of our team's thorough approach to diagnosing and resolving automotive issues. It is indeed Dr Robs goal to ensure that every vehicle leaves our shop performing at its best. Your recommendation means a great deal to us, and we are here to keep your vehicle running smoothly for many miles to come.

Dr Rob, Cheif Surgeon "My mission is to bring old school customer service to you using new school technology!"

 

 


DK
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Dane K.
Beaverton, OR
Toyota Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2025
client vérifiéVérifié Client
9
The pickup from hell
I have a 1988 Toyota pickup that has been Frankenstein’d in a sense back together. It ran like… well it hardly ran. I had vacuum line issues, I had carburetor issues, I had timing issues, I had electrical issues, cooling fan, throttle I could go on and on. The doc got it all dialed in. We talked about the problems and he started digging and found one after another. This truck hasn’t ran right in months and after a few weeks (it was Christmas and new years) under the hood of this truck looks like a professional mechanic got his hands on it and that’s exactly what happened. Rob knows his stuff and has all the tools and knowledge needed for even a tough job like this one. I am very impressed. Thanks again
Dr Rob R., Chief Surgeon de The Car Doctor Shop a répondu le 01/13/2025 10:49 AM

We appreciate your detailed and enthusiastic review regarding your Toyota pickup's transformation from a "Frankenstein" to a functioning vehicle. It sounds like your truck had more issues than a mystery novel, and it's gratifying to know that our team was able to unravel that tale. Dr Rob indeed has a knack for tackling tough jobs, and we are pleased to hear that the dedication and expertise shown have left you impressed. Rest assured, your truck is in tip-top shape now, and it should be ready for many more adventures ahead. It’s not every day we get to play automotive detective, but we love it when a good story ends with a successful resolution.

Dr Rob, Cheif Surgeon "My mission is to bring old school customer service to you using new school technology!"

 

 


DS
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Don S.
Aurora, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2024
client vérifiéVérifié Client
9
Great diagnostic work with major repairs
Rob and his team do great work, diagnosed difficult issues and made major repairs.
Dr Rob R., Chief Surgeon de The Car Doctor Shop a répondu le 11/19/2024 10:16 AM

Hi Don, thank you so much for your feedback! You were a plesure to work with and I am so glad we were able to work together to meet your needs! We hope you enjoy that Jeep of yours! And we look forward to helping you with any future automotive needs. Have a great week! 

Angie Gordon Customer Service Specialist "My mission is to bring old school customer service to you using new school technology!"

 

 


CM
Connie M.
Cornelius, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2024
client vérifiéVérifié Client
10
Excellent work and customer service.
Doc Rob worked diligently to find the problem with our car to save us another damaged catalytic converter. He, his shop team and Angie made the experience a positive one. They worked closely with the exhaust specialists that had referred us to them in the first place. We love knowing that we can trust their expertise and business style. Thank you.
Dr Rob R., Chief Surgeon de The Car Doctor Shop a répondu le 11/14/2024 12:09 PM

Thank you Connie for this amazing feedback! We really appreciate you and are glad that we were able to give you the care and service you deserve! We look forward to assisting you with any future automotive needs. Welcome to the TCDS family! -Angie 

Angie Gordon Customer Service Specialist "My mission is to bring old school customer service to you using new school technology!"

 

 


MB
Marcus B.
Cornelius, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2024
client vérifiéVérifié Client
10
Amazing experience and service!
Really impressed with this shop and how rob runs his show! Very smooth process and excellent communication! Would refer anyone I know or don’t know to bring there vehicle in.
Dr Rob R., Chief Surgeon de The Car Doctor Shop a répondu le 11/14/2024 12:10 PM

Thank you for sharing your positive experience with us. It is always rewarding to hear that our efforts in communication and service have resonated with our customers.  Your willingness to refer both acquaintances and strangers is greatly appreciated. 

Angie Gordon Customer Service Specialist "My mission is to bring old school customer service to you using new school technology!"

 

 


BL
BEN L.
North Plains, OR
Chevrolet Sportvan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2024
client vérifiéVérifié Client
10
Rob
rob did an amazing job on my van. She’s running like a champ.
Dr Rob R., Chief Surgeon de The Car Doctor Shop a répondu le 10/25/2024 11:31 AM

Thank you for putting your trust in The Car Doctor Shop and for the honest feedback! We are so glad that you are pleased with the work that Rob did on your van. Have a fantastic weekend! 

Angie Gordon Customer Service Specialist "My mission is to bring old school customer service to you using new school technology!"

 

 

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.