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Texoma Hyundai

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 517 Avis)
87
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 3,1/5Évaluation globale 3,1/5Évaluation globale 3,1/5Évaluation globale 3,1/5Évaluation globale 3,1/5
16
Total des ReScores
4,5
Moyenne de ReScore
87
Score NPS ®

Détails de l'entreprise

À propos

Texoma Hyundai is located in Sherman, TX, just a short drive from Paris, Gainesville, and McKinney! Come see us today and take care of all your automotive needs. Whether you need new tires, a routine oil change, or major repairs, we are here to keep your vehicle in top running condition! Texoma Hyundai is located in Sherman, TX, just a short drive from Paris, Gainesville, and McKinney! Come see us today and take care of all your automotive needs. Whether you need new tires, a routine oil change, or major repairs, we are here to keep your vehicle in top running condition!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(903) 892-0999
Opening in 45 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
2500 Texoma Parkway Sherman, TX 75090
Service après-vente's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 517 Avis)

JY
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Jimmy Y.
Allen, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/28/2025
0
Catégorie : Service
Buyers Beware: Hail damages and sales tactics!
We were interested in a pre-owned car advertised online and contacted the dealership. I was told that the car was available as advertised and the sales professional assured us that his schedule was wide open in the morning and urged us to “come over and test drive”. We live in the DFW area (quite a distance away from Sherman) and I had to take time off work to visit the dealership and test drive the vehicle. After my wife and I got there and started inspecting the vehicle, only then the sales professional told us the shocking news that this car had hail damages to the body and cracks in the windshield earlier this week. We would have appreciated a lot more if he disclosed this to us before we made the decision to take the long trip north!

After the test drive, we were surprised again that we could not even sit by his sales desk. That was when we realized that he had other customers to deal with at the same time (for a different vehicle). As we sat down and discussed price options, we were offered a $500 discount if we would buy the damaged car as is (WITHOUT hail damages repaired). But when we negotiated the price WITH hail damages repaired by the dealership, all of sudden we were told that there was almost no room for negotiation as it would cost them a lot of money to fix the hail damage (e.g., $1000 total with window replacement alone costs $500!). What did we miss here?

The worst part is that we were left hanging for long periods time and time again. What a waste of our time and lack of respect! Finally, we did not have a choice but had to stand up and leave after being treated like that repeatedly.

For a dealership claiming “We provide exceptional customer service”, I am not sure our experience matches that at all. I'd simply like to see a drastic improvement on being "fair and honest".

JR
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Johnathan R.
Sherman, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2024
10
Catégorie : Service
Just Purchased a 2025 Venue from this dealership
Very seamless process, they bent over backward to insure all levels of my application and contract were 10 plus. The staff and the finance folks were very friendly and got involved at various levels along the way to make my 1st purchase of a new car in 30 years very special. The new upgrades to the dealership are just amazing, state of the art all the way. and so appealing, and customer concentric. I have not of course had any reason to have a service event yet it has only been a few days but I got the tour of the service area and it is like the inside of a spaceship. Thanks to Sal , Ryan and the rest of the Texoma Hyundai team ..... Talk about raising the bar for Sherman.

DH
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DeAna H.
Paris, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2024
10
Catégorie : Service
Excellent Service Department!!
I would like to acknowledge Jason Brewer the service department manager and Texoma Hyundai dealership in Sherman Tx. for your outstanding dedication to customer service.. Some businesses do a service and the customer leaves. Others go above the call of duty to make the customers truly happy. Your shop did EXACTLY that Jason Brewer! I just wanted to take this opportunity to let you know how pleased I am with the repair work done on my 2018 Hyundai Elantra! I would not hesitate to recommend Texoma Hyundai--Sherman Tx. to others!!!

JM
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Javon M.
Powder Springs, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2024
10
Catégorie : Service
Great customer service
I had a great experience with this dealership thanks to Jacky Fulks. He was an excellent salesman and provided great customer service. I look forward to going back to buy the car i had my eyes on.

JL
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Jay L.
Irving, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/30/2022
0
Catégorie : Service
Very bad experience
Very bad experience. They are pricing their cars way over the sticker price.

BL
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Breann L.
Kaufman, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/29/2022
0
Catégorie : Service
WORST EXPERIENCE EVER
WORST EXPERIENCE OF MY LIFE! We were asked to leave within 5 minutes of sitting down with the sales rep. They refused to show us a contract on a product they were forcing us to take (that only offered six months of coverage) for $2,000! We were not rude with them just wished to see a contract for this product with a breakdown of the cost. Ended up talking with 4 different people all were rude and seemed angry and threatened to give our deposit back, which they didn’t until the very end. I will never be going back to this dealership. Very sneaky underhanded people. Refused outside financing and when we offered bank to bank transfer and even financing with them they refused and made us leave.

Client vérifié
Sherman, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Quick and friendly service
Very easy to schedule service and work is quick and high quality.
CLINT D. de Texoma Hyundai a répondu le 03/31/2022 05:38 AM

THanks so much :)


RB
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Randy B.
Gordonville, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Pleased But Recommend Matching other Dealers courtesies
comments provided in previous areas
CLINT D. de Texoma Hyundai a répondu le 03/30/2022 01:35 PM

Thank so much  :)


Client vérifié
Bells, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
car service
great experience. The staff is very friendly and welcoming.
CLINT D. de Texoma Hyundai a répondu le 03/30/2022 09:44 AM

Thanks so much


TP
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Thomas P.
Durant, OK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Car service
Vehicle was serviced in a timely manner and personnel explained any additional service that was needed.
CLINT D. de Texoma Hyundai a répondu le 03/29/2022 05:30 AM

Thanks so much 


BD
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Benjamin D.
Cartwright, OK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great service
As always they are very quick and very professional
CLINT D. de Texoma Hyundai a répondu le 03/29/2022 05:30 AM

Thanks so much Ben


RH
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Randy H.
Sherman, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great Service
This Service makes sure Customer is most important. Treated like Royalty
CLINT D. de Texoma Hyundai a répondu le 03/29/2022 05:30 AM

Thanks so much  Randy 


VD
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Virginia D.
Savoy, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Oil change
Service staff is friendly and knowledgeable. I get the best service here very comfortable leaving my car in their hands.
CLINT D. de Texoma Hyundai a répondu le 03/25/2022 05:33 AM

Thanks so much  :)


WR
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William R.
Collinsville, TX
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/24/2022
Type de service : Repair
client vérifiéVérifié Client
8
Catégorie : Service
had oil changed in car
have bought several new cars at this dealership the service has always been outstanding
CLINT D. de Texoma Hyundai a répondu le 03/25/2022 05:33 AM

Thanks so much 


ML
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Mae L.
Sherman, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great experience always
Thank you guys so much for my great experience every time I come in there. I never have to worry about things not getting done right, such a relief. From the time I get there I'm always told what needs to be done and the cost and for a single women that knows nothing about cars I feel very safe and trust the guys that work there so much.
CLINT D. de Texoma Hyundai a répondu le 03/24/2022 11:24 AM

Very sweet note, Thank you so very much :)

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