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SureCritic / Concessionnaire de voitures neuves / Teton Volkswagen
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Teton Volkswagen

Score moyen
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
2,8
(25 Avis)
-100
Écrire un avis
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Détails du score

5 stars
44%
4 stars
<1%
3 stars
<1%
2 stars
8%
1 star
48%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Teton Volkswagen places the customer first and you will have an excellent experience. Parts, Service, and Accessories departments also offers excellent customer service and competitive prices. Teton Volkswagen places the customer first and you will have an excellent experience. Parts, Service, and Accessories departments also offers excellent customer service and competitive prices.

Catégories
Concessionnaire de voitures neuves
Contact
(208) 522-4501
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure des montagnes (É.-U. et Canada)
3084 Outlet Blvd Idaho Falls, ID 83402
Obtenir des directions

Détails du score

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Teton Volkswagen places the customer first and you will have an excellent experience. Parts, Service, and Accessories departments also offers excellent customer service and competitive prices. Teton Volkswagen places the customer first and you will have an excellent experience. Parts, Service, and Accessories departments also offers excellent customer service and competitive prices.

Catégories
Concessionnaire de voitures neuves
Contact
(208) 522-4501
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure des montagnes (É.-U. et Canada)
3084 Outlet Blvd Idaho Falls, ID 83402
Obtenir des directions

Détails du score

5 stars
35%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
64%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Teton Volkswagen places the customer first and you will have an excellent experience. Parts, Service, and Accessories departments also offers excellent customer service and competitive prices. Teton Volkswagen places the customer first and you will have an excellent experience. Parts, Service, and Accessories departments also offers excellent customer service and competitive prices.

Catégories
Concessionnaire de voitures neuves
Contact
(208) 522-4501
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure des montagnes (É.-U. et Canada)
3084 Outlet Blvd Idaho Falls, ID 83402
Obtenir des directions
Tous les départements' Avis
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
2,8
(25 Avis)
Écrire un avis
Avis récents
DE
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David E.
Rigby, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/21/2025
0
Crooked Dealer
We bought an Atlas Cross Sport that was transferred from another dealer, it was supposed to be new, but after we left the dealer we noticed it had over a thousand miles on it and obvious signs of being used.

A little later we realized it had an aftermarket tint on the front windows, too! More proof of being used!

We paid a new car price for a used car. We were given the impression that we were buying a new car and not a used car. At no point were we told it was used or had over a thousand miles on it...

This is pretty shady, and we will never ever shop at Teton VW again, nor use the service department... We will be looking to get rid of this car asap as it has left a bad taste in our mouths and it's hard to enjoy it.
RS
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Rob S.
Idaho Falls, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/18/2024
0
Catégorie : Service
Communication
They don’t explain the problem, and they do not return phone calls. Not helpful, and lack in communication. Some coaching needs done, especially when they work on your car.
RS
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Rob S.
Idaho Falls, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/18/2024
0
Catégorie : Service
Communication
They don’t explain the problem, and they do not return phone calls. Not helpful, and lack in communication. Some coaching needs done, especially when they work on your car.
ND
gravatar
Nathan D.
Rexburg, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/31/2023
0
Catégorie : Service
Service center
Poor, just poor. They never call you back ever, don't bother to leave a number. Maybe good for salesman and such, but if it has any problems at all. 1-2 months to get in to find the problem and then they make you reschedule to find a time to fix the problem they found, also 1-2 months to get in. I hope you don't need a car for 3 to 4 months. Oh and by the way thats if the part comes quickly like within a few days. They really need to change the way they do repairs. Don't be a sucker. Don't waste your time and money on them.
ND
gravatar
Nathan D.
Rexburg, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/31/2023
0
Catégorie : Service
Service center
Poor, just poor. They never call you back ever, don't bother to leave a number. Maybe good for salesman and such, but if it has any problems at all. 1-2 months to get in to find the problem and then they make you reschedule to find a time to fix the problem they found, also 1-2 months to get in. I hope you don't need a car for 3 to 4 months. Oh and by the way thats if the part comes quickly like within a few days. They really need to change the way they do repairs. Don't be a sucker. Don't waste your time and money on them.
KB
gravatar
Kurt B.
Idaho Falls, ID
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/06/2019
Poor workmanship
Everytime I have taken my vehicles in for repair or service. I have had to go back within the week, to have an issue that has arisen from them having worked on it.
The last time was for an emission up date. I have had problems with my I instrument cluster not working at all. Unable to turn on off the radio. I'm being charged each time.
Non recommandé
RW
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Ryan W.
Idaho Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2019
Great Service!
Recently went in an bought a new car. The service was great and I was able to meet a lot of the staff. Saul Chavez was who I worked with and he was fantastic. He wasn't pushy at all and went above and beyond to make sure everything went well for me. He got me a better interest rate then my credit union was giving me and also was willing to get my windshield replaced and other extra things like that. Dave Hernandez also helped with the purchase and answered a lot of my questions. Over all my experience was fantastic and definitely the best out of the 5 dealerships I went to. My father will be looking to get his car from the same place just because of my good experience. I would definitely recommend going here and will be sending anyone I know who is looking at cars to Teton Volkswagen.
Recommandé
CJ
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Clark J.
Idaho Falls, ID
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/22/2017
What is cash worth.
I never went to the dealership but was told that if I paid cash without trade, it would cost me significantly more that if I were to finance it. I have purchased numerous new cars in my life and always got a significant discount with cash witout a trade.
Non recommandé
JS
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Jordan S.
Idaho Falls, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2017
Amazing service
Went in today to look at cars and possibly trade my truck in. Was helped by Michael and he was amazing. Definitely going to buy a car from him when i sell my truck!
Recommandé
LH
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LUELLA H.
Idaho Falls, ID
VOLKSWAGEN PASSAT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2016
client vérifiéVérifié Client
Catégorie : Service
Always excellent service
The staff are friendly, professional and very knowledgable. I ALWAYS bring my vehicles to them.
Recommandé
Doug S., BDC Manager de Teton Volkswagen a répondu le 12/21/2016 04:15 PM

Thank you for the 5 star rating, Luella. We appreciate your business!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

CP
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CINDY P.
Idaho Falls, ID
VOLKSWAGEN TOUAREG
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2016
client vérifiéVérifié Client
Catégorie : Service
Great place to get service!
I always have a good experience when I go to Teton Volkswagen. The people there are very personable and always willing to help me and find solutions to any issues I might have.
Recommandé
Doug S., BDC Manager de Teton Volkswagen a répondu le 12/21/2016 04:15 PM

Thank you for your kind words, Cindy. We truly value your business, and this is so nice to hear. We'll see you soon!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

GE
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GREG E.
Wilson, WY
VOLKSWAGEN GOLF
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2016
client vérifiéVérifié Client
Catégorie : Service
Great Experience at Teton Volkswagen
Everyone was very friendly and the service was fast and honest.
Recommandé
Doug S., BDC Manager de Teton Volkswagen a répondu le 12/21/2016 04:15 PM

Thank you for the 5 star review, Greg. We appreciate you!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

AC
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ALEXANDRA C.
Ammon, ID
VOLKSWAGEN JETTA SEDAN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2016
client vérifiéVérifié Client
Catégorie : Service
Great people to work with !
The VW team went out of their way to help me.
Recommandé
Doug S., BDC Manager de Teton Volkswagen a répondu le 12/21/2016 04:14 PM

Thank you for the 5 star rating, Alexandra. We appreciate your business!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

PW
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PYPER W.
Ammon, ID
CHEVROLET TRAVERSE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2016
client vérifiéVérifié Client
Catégorie : Sales
Polite and welcoming staff
Very quick, efficient, and courteous
Recommandé
Doug S., BDC Manager de Teton Volkswagen a répondu le 12/21/2016 04:14 PM

Thank you for allowing us to earn your business, Pyper. We appreciate your kind words, and we're glad to hear you had a good experience. We hope you're enjoying your new Chevy Traverse! 

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

EE
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ESTHER E.
North Fork, ID
VOLKSWAGEN PASSAT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2016
client vérifiéVérifié Client
Catégorie : Service
Service call
I was very pleased with the professionalism, courtesy and good customer service.
Recommandé
Doug S., BDC Manager de Teton Volkswagen a répondu le 12/21/2016 04:14 PM

Thank you for the 5 star review, Esther. We appreciate your business!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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