SUMMARY: THEY ARE LIARS. THEY ARE OVERPRICED. TAKE YOUR BUSINESS SOMEWHERE ELSE.
I highly recommend that you read all the negative reviews out there for this place. If I could give zero stars I would. I went in to get my serpentine belt replaced and I knew the alignment of my pulleys was probably off, so I expected to pay a little more than normal. They replaced the belt and tensioner which cost me about $300.
THEN THE MAGIC HAPPENED. I (like a fool) trusted that everything was fine and did not check under the hood. That is until my power steering went out BECAUSE THEY PUT THE BELT ON INCORRECTLY. There is LITERALLY a diagram of how the belt should be routed RIGHT UNDER THE HOOD. So I took it to them and they had the AUDACITY to say the belt WAS put on correctly but my power steering pump was out and said they'd fix it for $505. I had other people look at the diagram and look at the belt to confirm it had been put on incorrectly so TECH-TUNE LIED TO MY FACE. When I went back there (because I was taking it ANYWHERE else), I checked under the hood and they had UNETHICALLY TRIED TO HIDE THEIR MISTAKE AND PUT THE BELT ON THE RIGHT WAY BUT STILL CLAIMED THEY PUT IT ON CORRECTLY THE FIRST TIME. They then charged me about $50 just to check it out after lying to me.
Front desk lady was deceivingly nice. Take your business somewhere else.
And I don't want to hear anything else from tech-tune so don't call me or email me or even respond to this.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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I highly recommend that you read all the negative reviews out there for this place. If I could give zero stars I would. I went in to get my serpentine belt replaced and I knew the alignment of my pulleys was probably off, so I expected to pay a little more than normal. They replaced the belt and tensioner which cost me about $300.
THEN THE MAGIC HAPPENED. I (like a fool) trusted that everything was fine and did not check under the hood. That is until my power steering went out BECAUSE THEY PUT THE BELT ON INCORRECTLY. There is LITERALLY a diagram of how the belt should be routed RIGHT UNDER THE HOOD. So I took it to them and they had the AUDACITY to say the belt WAS put on correctly but my power steering pump was out and said they'd fix it for $505. I had other people look at the diagram and look at the belt to confirm it had been put on incorrectly so TECH-TUNE LIED TO MY FACE. When I went back there (because I was taking it ANYWHERE else), I checked under the hood and they had UNETHICALLY TRIED TO HIDE THEIR MISTAKE AND PUT THE BELT ON THE RIGHT WAY BUT STILL CLAIMED THEY PUT IT ON CORRECTLY THE FIRST TIME. They then charged me about $50 just to check it out after lying to me.
Front desk lady was deceivingly nice. Take your business somewhere else.
And I don't want to hear anything else from tech-tune so don't call me or email me or even respond to this.