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SureCritic / Concessionnaire Hyundai / Taylor Hyundai
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Taylor Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 372 Avis)
68
Écrire un avis
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Détails du score

5 stars
74%
4 stars
13%
3 stars
6%
2 stars
3%
1 star
2%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
281
Total des ReScores™
4,8
Moyenne de ReScore™
68
Score NPS ®

Détails de l'entreprise

À propos

Taylor Hyundai is conveniently located in Augusta, GA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Taylor Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Taylor Hyundai is conveniently located in Augusta, GA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Taylor Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(706) 868-1200
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3233 Washington Road Augusta, GA 30907
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(3 372 Avis)
Écrire un avis
Avis récents
BE
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Binnur E.
Evans, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
10
Catégorie : Service
Great customer service
We bought a car from Taylor Hyundai. Our sales consultant Richard Smith was great. He was very friendly and patient with us. He answered all of our questions and explained them in detail. Overall we had an easy car-buying experience.
LM
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Laura M.
Grovetown, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2024
10
Catégorie : Service
Danielle Slick
I visited the Service Department on 6/4/24, my Service Advisor Danielle is AWESOME!! She’s very thorough and always go the extra mile to make sure your experience is pleasant. TY Danielle for your over the top customer service!
Laura Morrison
JN
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John N.
Augusta, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2024
9
Catégorie : Service
Pre owned purchase
I recently purchased a 2021 Mazda CX 5 with only 14 K miles from Taylor Hyundai. My sales rep, Mr. Angel Mendez . was very accommodating and straightforward. Once we agreed on a price, the deal was finalized. I have been very pleased with this purchase and feel that I got a great vehicle for a very competitive price.
JN
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John N.
Augusta, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2024
9
Catégorie : Service
Pre owned purchase
I recently purchased a 2021 Mazda CX 5 with only 14 K miles from Taylor Hyundai. My sales rep, Mr. Angel Mendez . was very accommodating and straightforward. Once we agreed on a price, the deal was finalized. I have been very pleased with this purchase and feel that I got a great vehicle for a very competitive price.
ND
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NICHOLAS A D.
Evans, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2024
10
Catégorie : Service
Most professional
Ms.Dannielle Slick was very professional , helpful and courteous Service rep I have ever dealt with . I cnat tell you how pleasant it was to have been waited on by her.
JS
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Joe S.
Grovetown, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2024
10
Catégorie : Service
Employee Review
Absolutely SUPERB service provided by Ms Slick. Extremely professional and knowledgeable
CM
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Carol M.
Midville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2024
10
Catégorie : Service
Very satisfied
Colby in the Service Department was very polite and professional. He went above and beyond by working me in even though I didn't have an appointment. He was diligent to update me on the progress of the repair while I waited, which was very much appreciated. I will definitely be referring friends to this service department because of the outstanding work ethic of this young man.
BG
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Ben G.
Augusta, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2024
10
Catégorie : Service
Great Service
Outstanding service during my appointment today from Danielle Stick! She is awesome!
DW
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DIANNE W.
Evans, GA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/28/2023
1
Catégorie : Service
Oil Change Wait Time
Had an appointment at 9:30 for oil change only. Taking over 2 hours. Looks like will be going somewhere else for this service.
CP
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Charles P.
Hephzibah, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2023
10
Catégorie : Service
Vehicle Service
We had two cars serviced this week ( 10/18/2023 & 10/19/2023). Danielle Slick was our service advisor for both. We are more than satisfied with the services provided. Danielle explained everything required and the price for the due service and ensured that we received all eligible discounts. She really looks out for the customer. We are more than happy with her and Taylor Hyundai.
CA
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Conni A.
Augusta, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2023
10
Catégorie : Service
Service Department
I love the service department here, they are very friendly and professional. Danielle is the best! She goes above and beyond to make sure everything I need gets handled in a timely manner.
LB
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Lewis B.
Mc Cormick, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2023
10
Catégorie : Service
service appointment
Danielle was friendly, courteous and helpful. She explained that our service might take longer than a normal service due to some issues with our vehicle.
Danielle is certainly a great person to have greeting and working with people.
MS
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Matthew & Johanna S.
Aiken, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2023
9
Catégorie : Service
Appointment for Service.
On our appointment for service, we met Danielle Slick, our service advisor. She listened to our questions, provided answers, even introduced us to another tech who had the answers.
Danielle was courteous, professional and pleasant to work with. We'll ask for her every time.
SW
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Sondra W.
Hephzibah, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2023
10
Catégorie : Service
Recall service
I can’t thank Danielle Slick enough for her professional and helpful service. My husband and I both had appointments with our cars. I didn’t realize that my husband's schedule earlier then mine and I got there 30 minutes after he did. She and the helpful young man, (I didn’t get his name but to me, he had a Jamaica or another country accent.) took my car for service so my car would be ready closer to the time that my husband’s car would be finished. Danielle was very helpful in assisting me with my difficult time standing from a chair and walking. (I use a cane.) She was polite and communicated well per estimate wait times for both of my cars. Explained clearly what was done to my vehicle per the recall. My husband and I currently have three Hyundai vehicles, purchased in 2016 & one in 2017. We are indeed satisfied, with the professional services we have received from this dealership.
LG
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Lindsay G.
Thomson, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/13/2023
0
Catégorie : Service
Recall
Augusta/Evans/N.Augusta- I am hoping to get this story out there because I’m sure I’m not the only one. I’ve worked my whole life to help individuals that have medical emergency and treat them each with respect and as if each one is a family member. I am saddened to realize this is not the case in every field of work. Recently, I sent my car into Taylor Hyundai for a paint recall. My car was sent to Cushmans in Evans for this service. My windshield was broken during the process of repainting my car due to the recall. Hyundai never called me and spoke with me about my windshield being broken. I had to call multiple time to get any word on my car. This rude w Good evening sir. I am hoping to get this story out there because I’m sure I’m not the only one. I’ve worked my whole life to help individuals that have medical emergency and treat them each with respect and as of each one is a family member. I am saddened to realize this is not the case in every field of work. Recently, I sent my car into Taylor Hyundai for a paint recall. My car was sent to Cushmans in Evans for this service. My windshield was broken during the process of repainting my car due to the recall. Hyundai never called me and spoke with me about my windshield being broken. I had to call multiple time to get any word on my car. This rude woman I spoke to continued to tell me, ‘I don’t get paid extra to check on all of the recalls’ and ‘you’re lucky you aren’t the lady that her windshield got broken.’ Unfortunately, I was the girl that had her windshield broken, fixed, and slapped with an 800$ bill. Hyundai sent me through all of the obstacles of calling corporate. They all denied my claims even though my windshield would have never been broken if it was for their faulty paint job. I’ve been hung up on multiple times, told to get a lawyer, and I’m out of luck. I have found out that replacing a windshield without the ability to research and pick one on my own is against the law. Cushmans states they had a blanket statement to fix whatever is broken on the paint recalls and they are slapping the bills on the consumer. They are holding my car from me and not allowing me to pick it up without paying 800$.
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