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Tallman's Tire and Auto Repair - Rome

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 325 Avis)
89
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5
11
Total des ReScores
4,8
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

Contact
(315) 339-8473

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
310 E Chestnut St Rome, NY 13440

Affiliations

AAA - Approved Auto Repair
ASE
BBB
Tallman's Tire and Auto Repair - Rome's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 325 Avis)

DC
DAVID C.
Rome, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/23/2025
client vérifiéVérifié Client
8
great service
Went in to have snow tires removed and regular ones out on. I needed one new tire. The technician clearly explained why and the purchase was simple. Everything was done in a friendly and professional manner. As usual.
Dennis P. de Tallman's Tire and Auto Repair - Rome a répondu le 04/23/2025 12:13 PM

It’s great to hear that you had a pleasant experience with the tire swap! We’re glad our technician could help you navigate the tire world like a pro. It sounds like you’re all set for the road ahead. If you need anything else, feel free to drop by. We’re always here to keep you rolling smoothly!


WH
WILLARD H.
Rome, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Great
They were a week out to be able to do my alignment but they squeezed me in and were able to get it done in a day
Bruce S. de Tallman's Tire and Auto Repair - Rome a répondu le 04/23/2025 08:44 AM
Thank you for the great review and generous compliments, Will!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!

TL
TIM L.
Rome, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Car inspection
My car inspection was done in a timely manner and the service provider was professional and courteous.
Bruce S. de Tallman's Tire and Auto Repair - Rome a répondu le 04/23/2025 08:42 AM
Thank you for the great review and generous compliments, Tim!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!

RA
RAY A.
Rome, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/22/2025
client vérifiéVérifié Client
9
Good and dependable
Count on them for quality service and repairs.
Bruce S. de Tallman's Tire and Auto Repair - Rome a répondu le 04/23/2025 08:41 AM
Thank you for the great review and generous compliments, Ray!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!

MF
MARY F.
Rome, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Service
Very friendly and helpful in a professional manner . Waiting area is clean and comfortable .
Dennis P. de Tallman's Tire and Auto Repair - Rome a répondu le 04/18/2025 12:35 PM

We're pleased to hear you had such a positive experience with us! Our team takes pride in being as welcoming and helpful as possible, and we believe that a clean and comfortable waiting area is essential—after all, nobody enjoys waiting on a pile of old magazines and squeaky chairs. If there’s ever anything else we can do for you, just let us know!


FW
FRED W.
Lee Center, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Quick, excellent service
Tallman's provides excellent service at a reasonable price. The tire selection is varied and the new service area and lounge are top notch.
Dennis P. de Tallman's Tire and Auto Repair - Rome a répondu le 04/18/2025 12:36 PM

We appreciate your feedback and are glad to hear you enjoyed our service and facilities! It sounds like you experienced the full package we aim to offer. Our tire selection is designed to give you options, just like a buffet but without the calories. We look forward to keeping your rides smooth and your tires in top shape!


AV
ANIBAL V.
New Hartford, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
The best around!!!
They’re always so friendly and accommodating and make you feel like family! Bruce is awesome!
Bruce S. de Tallman's Tire and Auto Repair - Rome a répondu le 04/23/2025 08:36 AM
Thank you for the great review and generous compliments, Anibal!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!

AW
APRIL W.
Taberg, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Ordinary customer
Always so helpful. Quick service. Friendly staff.
Dennis P. de Tallman's Tire and Auto Repair - Rome a répondu le 04/17/2025 09:39 AM

It's fantastic to hear that you had such a positive experience with us! Quick service and friendly faces are what we aim for—like a pit crew at a car race, but without the helmets. We're grateful for your support and look forward to being there for your tire and auto needs in the future!


AI
ALEXANDRA I.
Rome, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
9
Tire change over
Great service as usual..love the staff..I miss Pete happy retirement..
Dennis P. de Tallman's Tire and Auto Repair - Rome a répondu le 04/17/2025 09:39 AM

We're delighted to hear that you’ve had great experiences with us! Our team is dedicated to providing top-notch service, and we appreciate your kind words about them. Pete definitely left some big tires to fill, and we all miss him too. Rest assured, we’re here to keep the wheels turning in his absence. Wishing you smooth roads ahead!


gravatar
N.
Albany, NY
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
8
Satisfied
The Rome (Chestnut St location) store does quality work. Service tech Jordan has done a great job on all the different repairs and maintenance tasks my vehicle has needed over the many years I have been coming to Tallman’s.

Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/16/2025
5
Wasted my time
I called a week in advance to schedule my rear wiper blade motor to be replaced. At my scheduled appointment they did a diagnostic instead (to tell me it was broken!) and then could not get the part to actually fix it at the appointment. I then had to drive in the snow and not be able to see out my rear window for another week. I have a busy schedule, this wasted my time, and I was disappointed. Every other visit at the Rome store I have had has been good.
Dennis P. de Tallman's Tire and Auto Repair - Rome a répondu le 04/17/2025 05:08 AM

We appreciate you taking the time to share your experience, even if it's not the glowing review we strive for. It sounds like we dropped the ball on your appointment – a diagnostic instead of the anticipated repair feels like getting a raincheck for something that should have been a quick fix. Driving in snow without a functional rear wiper surely isn't ideal, and we understand how frustrating that can be, especially with a busy schedule.  As a best practice, especially when it comes to state contracts and other fleets, we need to confirm the necessary repairs as we warranty our work and want the best possible outcome after repairs are completed.  We are glad to hear that your past visits were positive, so we will certainly aim to bring that same level of service back on the next round. Your feedback is invaluable to us, and we’ll use it to improve our processes for a smoother experience in the future.

Bruce S. de Tallman's Tire and Auto Repair - Rome a répondu le 04/23/2025 08:41 AM
Thank you for the great review and generous compliments!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!

AG
ANNE G.
Rome, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Staff & Service
The staff and service were great! Will definitely go back there with my car
Dennis P. de Tallman's Tire and Auto Repair - Rome a répondu le 04/15/2025 12:45 PM

We're delighted to hear that you had a great experience with our team! Our staff always aims to provide top-notch service, and it sounds like we hit the mark. We're looking forward to your next visit—your car will be ready for its next adventure in no time. Safe travels until then!


RF
ROBERT F.
Rome, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/14/2025
client vérifiéVérifié Client
9
Quick summer tire change and NY inspection
They got me in quickly, although it's the busy season, and got it done that morning. Only complaint is price a bit high.
Bruce S. de Tallman's Tire and Auto Repair - Rome a répondu le 04/15/2025 04:49 AM
Thank you for the great review and 4 stars, Robert!
We appreciate the feedback and we greatly appreciate your business.
Although we completely understand pricing nowadays isnt what it used to be, we do remain super competitive with all others in our area and we hope to see you again in the future if you ever need us.

JL
JERAULD L.
Rome, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
9
Quick, informative and easy
I’ve never been disappointed by Tallman’s in Rome service. Top-notch, work is done fairly quickly and I trust the people working on my vehicle.
Bruce S. de Tallman's Tire and Auto Repair - Rome a répondu le 04/14/2025 04:57 AM
Thank you for the great review and generous compliments, Jerauld!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!

GK
GEORGE K.
Rome, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
10
Quick and friendly
Appointment was quick and the worker was very kind
Bruce S. de Tallman's Tire and Auto Repair - Rome a répondu le 04/14/2025 04:48 AM
Thank you for the great review and generous compliments, George!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!

JB
JOHN B.
Rome, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Excellent
The service was excellent and the people were very friendly
Bruce S. de Tallman's Tire and Auto Repair - Rome a répondu le 04/14/2025 04:46 AM
Thank you for the great review and 5 stars, John!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!
Offres et publications
Thank you for your kind words about Bruce and our lounge area. We're glad you had a positive experience with our quick service at Tallman's Tire and Auto Repair.
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Thank you for your kind words. We're glad to hear we could help with your son's car efficiently and prioritize safety for him.
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Thank you for your kind words. We appreciate your trust in our team and look forward to serving you again.
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Thank you for sharing your experience with us. We're glad we could help you promptly and get you back on your way.
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Thank you for your kind words. We pride ourselves on professionalism and efficiency to ensure your vehicle is well taken care of.
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Thank you for your kind words. We strive for excellent service and transparency in pricing at Tallman's Tire and Auto Repair.
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Thank you for your kind words about our professionalism and service. We appreciate your feedback and are glad to assist with your vehicle.
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Thank you for your honest feedback. We pride ourselves on providing efficient service without unnecessary charges, and we're glad you had a positive experience.
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Thank you for your kind words. We’re glad we could provide you with savings and a great experience during these times.
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Thank you for your kind words. We're committed to providing excellent service without upselling, and we're glad you had a great experience with us.
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We appreciate your positive feedback about our service and efficiency. Thank you for your understanding and trust in us for your inspection needs.
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Thank you for your positive feedback. We are glad to hear you were satisfied with our timely service and pricing.
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Thank you for your wonderful feedback! We're grateful for your support and commitment to referring others to Tallman's Tire and Auto Repair.
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We appreciate your detailed feedback! We're thrilled you enjoyed your visit and received excellent service from our team. Thank you for choosing Tallman's Tire and Auto Repair.
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Thank you for your kind words and for recommending us to friends. We appreciate your trust and will continue to provide excellent service.
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Thank you for your kind words! We strive to provide a clean environment and efficient service to all our customers.
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We appreciate your feedback and are glad to hear that we could resolve the issue. Thank you for trusting us with your automotive needs.
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Thank you for your kind words. We strive to provide excellent service at a fair price, and we're glad you appreciate our team's dedication.
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Thank you for your kind words. We strive to provide speedy, quality service to all our customers at Tallman's Tire and Auto Repair.
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We truly appreciate your kind words about our team's dedication to customer service. We're proud to have Pete as part of our Tallman's family.
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Thank you for your kind words! We're glad to hear you had a positive experience with our team and appreciate your trust in us.
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We appreciate your kind words about Bruce and Pete's friendly service. Thank you for choosing Tallman's Tire and Auto Repair - Rome for your car inspection.
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Thank you for your kind words about our team! We appreciate your support and look forward to serving you again.
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Thank you for your kind words about our quick and great service. We appreciate your support and look forward to serving you again!
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Thank you for your kind words and trust in our service. We're glad we could assist you and appreciate your recommendation.
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Thank you for your kind words! We take pride in our friendly service and appreciate your support.
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Thank you for your kind words! We appreciate your recommendation and are glad to hear our team provided excellent service.
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Thank you for the outstanding review! We're glad to hear our team provided pleasant and efficient service. We strive to identify and resolve issues promptly for our customers. Your recommendation means a lot to us.
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Thank you for your positive feedback! We are pleased to hear that you experienced fast and friendly service during your alignment visit. At Tallman's Tire and Auto Repair, we strive to provide timely solutions for your automotive needs.
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We appreciate your loyalty and trust in Tallman's Tire and Auto Repair over the past decade. Our commitment to honesty and fair pricing is at the core of our service. Thank you for recognizing our efforts to serve you with integrity.
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We greatly appreciate your 5-star review! Thank you for sharing your experience with us, and we're thrilled to hear that your Tundra is running smoothly. Pete and Bruce will be delighted by your kind words!
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We're thrilled to hear about your positive experience! Thank you for recognizing our team's dedication to providing exceptional service. Your support means the world to us!
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We're thrilled to hear about your positive experience with Tallman's Tire and Auto Repair - Rome. Thank you for choosing us for your vehicle needs!
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We're thrilled to hear that you had a positive experience with us! Providing excellent customer service is our top priority. Thank you for your kind words!
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We're thrilled to hear about your positive experience at Tallman's Tire and Auto Repair - Rome! Thank you for your 5-star review. We're pleased to have provided you with warm and inviting service.
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We're thrilled to hear that we could provide you with a seamless and efficient service. Thank you for your recommendation and for choosing Tallman's Tire and Auto Repair - Rome for your company vehicle needs!
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We're thrilled to hear that you had an exceptional experience with us! Thank you for your support and for choosing Tallman's Tire and Auto Repair - Rome.
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Get Up to $100 Back by Mail on a Bridgestone Visa Prepaid Card! Receive $70 with a Purchase of 4 Eligible Tires! Receive an Additional Reward of up to $30 by Using Your New or Existing CFNA Credit Card Account! https://tallmanstire.com/buy-tires

We are thrilled to hear about your positive experience with us! We are so glad that Mark and Bruce were able to help you get your car fixed. Thank you for your trust and support. We appreciate your 5-star review!
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We're thrilled to hear about your experience, Lawrence! Providing quality service, even during busy times, is our commitment. We appreciate your support!
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We're thrilled we could help you out in your time of need! Thank you for sharing your experience with us. We're committed to providing efficient, top-notch service to all our customers.
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Thank you for the 5-star review! We're thrilled to hear about your wonderful experience at our shop. We're always here to provide top-notch service for your automotive needs.
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We're thrilled to hear that you had an excellent experience with our customer service. Thank you for recommending us! We appreciate your support.
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We appreciate your 5-star review! At Tallman's Tire and Auto Repair - Rome, we take pride in providing honest and professional service. Thank you for recognizing our dedication to customer satisfaction.
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We're thrilled to be your go-to for vehicle needs! Thanks for the outstanding review. We're here for you anytime with great staff and clear explanations.
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We're glad to hear you had a positive experience with us! Providing fast and friendly service is always our goal. Thank you for your 5-star review!
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you had a great experience with our team. Your kind words mean a lot to us!
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Thank you for the amazing review! We're thrilled to hear that we were able to provide you with quick service and a clean waiting area. Your kind words mean the world to us!
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Thanks for the great review! Bruce and Pete are amazing! We appreciate your support!
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Thanks for your support, Brian! We're proud to have you as a customer and appreciate your kind words about our team.
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Thanks for the kind words, Chris! We're so glad you had a great experience with us!
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Thanks for the great review, Drew! ? We're glad you had a great experience at Tallman's Tire and Auto Repair - Rome! #Rome #AutoRepair #TallmansTire
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Thanks for the great review, Eric! ? We're so glad you had a great experience at Tallman's Tire and Auto Repair in Rome. #Rome #TallmansTireAndAutoRepair #HappyCustomer
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Thanks for the great review, Mike! We're glad you had a great experience with us at Tallman's Tire and Auto Repair - Rome.
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Thanks for the great review, Dominick! We're so glad you had a great experience with Bruce. We appreciate your trust in us to take care of your car. #TallmansTireAndAutoRepair #Rome ???
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Thanks for the great review, Shalisa! We're so glad you had a great experience with us at Tallman's Tire and Auto Repair - Rome. ?? #Rome #CustomerSatisfaction
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Thanks for the great review, Stephanie! We're so glad you had a positive experience with us. ? #TallmansTireandAutoRepair #Rome
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Thanks for the great review, Lesley! We appreciate your kind words about our manager. We're glad you found the services you needed at a price point that worked for you.
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It's a busy time of year and lots to do. Don't get caught with an preventable breakdown. Give us a call for general maintenance appointment today!

Thanks for the kind words, Brent! We're glad we could help.
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Thanks for the great review, Greg! We're glad you had a great experience at Tallman's Tire and Auto Repair - Rome.
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Thanks for the great review, Connie and Niels! We're glad we were able to get you back on the road quickly.
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Thanks for the kind words, Erin! We're so glad we could restore your faith in us. We strive to provide the best service and we're glad you noticed!
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Thanks for the kind words, Katharine! We're glad we could make it easy for you to keep your Jeep running smoothly.
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Thanks for the great review, Gary! We're glad you had a great experience at our new Rome location. Pete is the best! We appreciate your recommendation and look forward to seeing you again soon. #TallmansTireAndAutoRepair #Rome
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Thanks for the kind words, Cheryl! We're so glad you've had a great experience with Pete and our staff. We strive to provide quality service and care for all our customers.
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Thanks for the kind words, Katharine! We're glad to be your go-to for automotive needs.
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Thank you for your kind words, Gary! We're glad you've been coming to us for years and that you had a great experience.
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Thanks for the 5-star review, Tammy! We're glad to hear that your experience at Tallman's Tire and Auto Repair - Rome was seamless and timely. We look forward to seeing you again soon!
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Thanks for the great review, Chelsea! We're so glad we could help you out and get you back on the road quickly.
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Thanks for the great review, Andrew! We're glad you're happy with your new tires and warranty from Tallman's Tire and Auto Repair - Rome! #Rome #TallmansTire #AutoRepair
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Thanks for the 5-star review, Bonnie! We're glad you appreciate our staff's transparency and commitment to customer service. ? #TallmansTire #AutoRepair #Rome
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.